Overview of Microsoft Forms Pro April '19 release

Note

These release notes describe functionality that may not have been released yet. To see when this functionality is planned to release, please review What's new and planned for Microsoft Forms Pro. Delivery timelines and projected functionality may change or may not ship (see Microsoft policy).

Today’s business depends on how well organizations understand their customers while continually responding to and improving the customer journey. Microsoft Forms Pro is an enterprise survey tool built on top of Microsoft Forms with additional features that make it easy for organizations to collect feedback across customer touchpoints, correlate the feedback with business transactions, and derive actionable insights from the combined data.

Forms Pro capabilities include:

  • Design: Easy-to-use survey designer with built-in question suggestions that helps business users create effective surveys and increase the survey response rates.

  • Distribute: Flexible options such as email, Microsoft Flow, embed in portals or in Dynamics 365, and PowerApps to reach the right audience where they are.

  • Analyze: Derive actionable insights from the survey questionnaire and response data.