Overview of applicationCommon

CDM standard entities

Sub-folders

Name
foundationCommon

Entities

Name	Description
Account	Business that represents a customer or potential customer. The company that is billed in business transactions.
Activity	Task performed, or to be performed, by a user. An activity is any action for which an entry can be made on a calendar.
ActivityParty	Person or group associated with an activity. An activity can have multiple activity parties.
Address	Address and shipping information. Used to store additional addresses for an account or contact.
Appointment	Commitment representing a time interval with start/end times and duration.
Article	Structured content that is part of the knowledge base.
ArticleComment	Comment on a knowledge base article.
ArticleTemplate	Template for a knowledge base article that contains the standard attributes of an article.
BusinessUnit	Business, division, or department in the Microsoft Dynamics 365 database.
Connection	Relationship between two entities.
ConnectionRole	Role describing a relationship between a two records.
Contact	Person with whom a business unit has a relationship, such as customer, supplier, and colleague.
Currency	Currency in which a financial transaction is carried out.
CustomerRelationship	Relationship between a customer and a partner in which either can be an account or contact.
Email	Activity that is delivered using email protocols.
EmailSignature	Signature for email message
Fax	Activity that tracks call outcome and number of pages for a fax and optionally stores an electronic copy of the document.
Feedback	Container for feedback and ratings for knowledge articles.
Goal	Target objective for a user or a team for a specified time period.
GoalMetric	Type of measurement for a goal, such as money amount or count.
KnowledgeArticle	Organizational knowledge for internal and external use.
KnowledgeArticleCategory	Category for a Knowledge Article.
KnowledgeArticleViews	No of times an article is viewed per day
KnowledgeBaseRecord	Metadata of knowledge base (KB) articles associated with Microsoft Dynamics 365 entities.
Letter	Activity that tracks the delivery of a letter. The activity can contain the electronic copy of the letter.
Note	Note that is attached to one or more objects, including other notes.
Organization	Top level of the Microsoft Dynamics 365 business hierarchy. The organization can be a specific business, holding company, or corporation.
Owner	Group of undeleted system users and undeleted teams. Owners can be used to control access to specific objects.
PhoneCall	Activity to track a telephone call.
Position	Position of a user in the hierarchy
Queue	A list of records that require action, such as accounts, activities, and cases.
QueueItem	A specific item in a queue, such as a case record or an activity record.
RecurringAppointment	The Master appointment of a recurring appointment series.
SLA	Contains information about the tracked service-level KPIs for cases that belong to different customers.
SLAItem	Contains information about a tracked support KPI for a specific customer.
SLAKPIInstance	Service level agreement (SLA) key performance indicator (KPI) instance that is tracked for an individual case
SocialActivity	For internal use only.
SocialProfile	This entity is used to store social profile information of its associated account and contacts on different social channels.
Task	Generic activity representing work needed to be done.
Team	Collection of system users that routinely collaborate. Teams can be used to simplify record sharing and provide team members with common access to organization data when team members belong to different Business Units.
TeamMembership	User membership in Teams
Territory	Territory represents sales regions.
User	Person with access to the Microsoft CRM system and who owns objects in the Microsoft CRM database.