Manage clients on the internet with Configuration Manager

Applies to: Configuration Manager (current branch)

Typically in Configuration Manager, most of the managed computers and servers are physically on the same internal network as the site system servers that perform management functions. However, you can manage clients outside your internal network when they are connected to the internet. This ability doesn't require the clients to connect via VPN to reach the site system servers.

Configuration Manager provides two ways to manage internet-connected clients:

  • Cloud management gateway

  • Internet-based client management

Cloud management gateway

The cloud management gateway provides management of internet-based clients. It uses a combination of a Microsoft Azure cloud service, and a new site system role that communicates with that service. Internet-based clients use the cloud service to communicate with the on-premises Configuration Manager.


  • No additional on-premises infrastructure investment required.

  • Does not expose on-premises infrastructure to the internet.

  • Cloud virtual machines that run the service are fully managed by Azure and require no maintenance.

  • Easily set up and configured in the Configuration Manager console.


  • Cloud subscription cost.

  • Management data sent through cloud service.

For more information, see Plan for cloud management gateway.

Internet-based client management

This method relies on internet-facing site system servers to which clients communicate for management purposes. It requires clients and site system servers to be configured for internet-based management.


  • No cloud service dependency.

  • No additional cost associated with a cloud subscription.

  • Full control of servers and roles providing the service.


  • Require additional infrastructure investment.

  • Overhead and operational cost of additional infrastructure.

  • Infrastructure must be exposed to the internet.

For more information, see Plan for internet-based client management.