EasyVista Service Manager (Preview)

EasyVista Service Manager

This connector is available in the following products and regions:

Service Class Regions
Logic Apps Standard All Logic Apps regions except the following:
     -   Azure Government regions
     -   Azure China regions
Flow Premium All Flow regions except the following:
     -   US Government (GCC)
PowerApps Premium All PowerApps regions except the following:
     -   US Government (GCC)

Creating a connection

To connect your account, you will need the following information:

Name Type Description
Host string

Easyvista Host

Password securestring

EasyVista Password

Login securestring

EasyVista Login

Throttling Limits

Name Calls Renewal Period
API calls per connection10060 seconds

Actions

Close Request - Incident

To close an incident or request.

Create Asset

This resource allows to create a new Asset.

Create Asset Link

This resource allows to create a new Asset Link.

Create Configuration Item Link

Creates a new configuration item relationship.

Create Employee

This resource allows to create a new Employee.

Create Request-Incident

This resource allows to create a new request or incident.

Delete Asset Link

This resource allows to delete the specified Asset Link.

Delete Configuration Item Link

Removes a configuration item relationship.

Finish action

This resource allows to finish the specified action.

Get Request - Incident Document List

Returns the URLs of all documents attached to the specified incident or request.

Restart Request - Incident

To restart an incident or request, update it with the optional "restarted" object along with a comment.

Suspend Request - Incident

To suspend an incident or request, update it with the optional "suspended" object along with a comment.

Update Asset

This resource allows to update the specified Asset.

Update Asset Link

This resource allows to update the specified Asset Link.

Update Configuration Item Link

Updates the configuration item link. Only relation_type and blocking property can be updated.

Update Employee

This resource allows to update the specified Employee.

Update Request - Incident

This resource allows to update the specified request or incident.

Upload and attach a Document to a Request - Incident

Uploads a file (docx, pdf, txt or image file) and attach it to the specified request.

View Asset

Returns the specified Asset.

View Asset Link

Returns a specific link corresponding to a {parent_asset_id} and a {asset_id}.

View Asset Links

Returns all the links for a specific asset.

View Assets List

Returns List of assets.

View Catalog Asset

Returns an asset catalog entry.

View Catalog Assets List

Returns List of catalog assets.

View Catalog Request

Returns a catalog requests item.

View Catalog Request Path

Returns a catalog requests path item.

View Catalog Requests List

Returns List of catalog requests.

View Catalog Requests Path List

Returns List of catalog request path.

View Configuration Item

Returns the specified Configuration Item.

View Configuration Item Link

Returns a specific link corresponding to a {parent_ci_id} and a {child_ci_id}

View Configuration Item Links

Returns all the links for a specific configuration item {ci_id}.

View Configuration Items List

Returns List of configuration items.

View Employee

Returns the specified Employee.

View Employees List

Returns List of Employees.

View Entities List

Returns List of entities.

View Entity

Returns the specified entity.

View Known Errors

Returns the specified known Errors.

View Known Errors List

Returns List of known errors.

View Location

Returns the specified location.

View Locations List

Returns List of locations.

View Manufacturer

Returns the specified Manufacturer.

View Manufacturer List

Returns List of manufacturers.

View Request - Incident

Returns the specified incident or request.

View Request - Incident Comment

Returns the comment associated to the specified incident or request.

View Requests - Incidents list

Returns List of Incidents or Requests.

View SLA

Returns the specified SLA.

View SLAs List

Returns List of SLAs.

Close Request - Incident

To close an incident or request.

Parameters

Name Key Required Type Description
account
account True string

account

rfc_number
rfc_number True string

rfc_number

catalog_GUID True string

catalog_GUID

comment string

comment

delete_actions integer

delete_actions

end_date string

end_date

status_GUID string

status_GUID

Returns

Name Path Type Description
HREF
HREF string

HREF

Create Asset

This resource allows to create a new Asset.

Parameters

Name Key Required Type Description
Account of your EasyVista platform
account True string

Account of your EasyVista platform

Acquisition_Type_ID
Acquisition_Type_ID string

Acquisition_Type_ID

Asset_Tag string

Asset_Tag

Catalog_ID integer

Catalog_ID

Comment_Asset string

Comment_Asset

Configuration_ID
Configuration_ID string

Configuration_ID

Delivery_Date string

Delivery_Date

Department_Code string

Department_Code

Employee_ID string

Employee_ID

End_of_Waranty string

End_of_Waranty

Estimated_Percentage_Use string

Estimated_Percentage_Use

Installation_Date string

Installation_Date

Location_Code
Location_Code string

Location_Code

Power_Consumption_WH
Power_Consumption_WH string

Power_Consumption_WH

Recycling_Provider_ID
Recycling_Provider_ID string

Recycling_Provider_ID

Serial_Number string

Serial_Number

Status_ID integer

Status_ID

Waranty_Type_ID
Waranty_Type_ID string

Waranty_Type_ID

Returns

Name Path Type Description
HREF
HREF string

HREF

This resource allows to create a new Asset Link.

Parameters

Name Key Required Type Description
Account of your EasyVista platform.
account True string

Account of your EasyVista platform.

Unique identification of asset.
asset_id True string

Unique identification of asset.

Unique identification of parent asset.
parent_asset_id True string

Unique identification of parent asset.

Contract_Row string

Contract_Row

Monthly_Payment string

Monthly_Payment

Returns

Name Path Type Description
HREF
HREF string

HREF

Creates a new configuration item relationship.

Parameters

Name Key Required Type Description
Account of your EasyVista platform.
account True string

Account of your EasyVista platform.

Unique identification of parent configurataion item.
parent_ci_id True string

Unique identification of parent configurataion item.

Unique identification of child configuration item.
child_ci_id True string

Unique identification of child configuration item.

Blocking string

Blocking

Relation_Type_ID True string

Relation_Type_ID

Returns

Name Path Type Description
HREF
HREF string

HREF

Create Employee

This resource allows to create a new Employee.

Parameters

Name Key Required Type Description
Account of your EasyVista platform.
account True string

Account of your EasyVista platform.

Begin_of_Contract date

Begin_of_Contract

Comment_Employee string

Comment_Employee

E_mail string

E_mail

Last_Name string

Last_Name

Login
Login string

Login

Phone_Number string

Phone_Number

Returns

Name Path Type Description
HREF
HREF string

HREF

Create Request-Incident

This resource allows to create a new request or incident.

Parameters

Name Key Required Type Description
Account of your EasyVista platform.
account True string

Account of your EasyVista platform.

Asset_ID
Asset_ID string

Asset_ID

Asset_Label string

Asset_Label

Asset_Tag string

Asset_Tag

CI_Asset_Tag
CI_Asset_Tag string

CI_Asset_Tag

CI_ID string

CI_ID

CI_Name
CI_Name string

CI_Name

Catalog_Code
Catalog_Code string

Catalog_Code

Department_Code
Department_Code string

Department_Code

Department_ID
Department_ID string

Department_ID

Description string

Description

External_reference
External_reference string

External_reference

Location_Code
Location_Code string

Location_Code

Location_ID
Location_ID string

Location_ID

Origin
Origin string

Origin

ParentRequest
ParentRequest string

ParentRequest

Phone string

Phone

Recipient_ID string

Recipient_ID

Recipient_Identification
Recipient_Identification string

Recipient_Identification

Recipient_Mail string

Recipient_Mail

Recipient_Name string

Recipient_Name

Requestor_Identification
Requestor_Identification string

Requestor_Identification

Requestor_Mail string

Requestor_Mail

Requestor_Name string

Requestor_Name

Severity_ID string

Severity_ID

Urgency_ID string

Urgency_ID

Returns

Name Path Type Description
HREF
HREF string

HREF

This resource allows to delete the specified Asset Link.

Parameters

Name Key Required Type Description
Account of your EasyVista platform.
account True string

Account of your EasyVista platform.

Unique identification of asset.
asset_id True string

Unique identification of asset.

Unique identification of parent asset.
parent_asset_id True string

Unique identification of parent asset.

Removes a configuration item relationship.

Parameters

Name Key Required Type Description
Account of your EasyVista platform.
account True string

Account of your EasyVista platform.

Unique identification of parent configuration item.
parent_ci_id True string

Unique identification of parent configuration item.

Unique identification of child configurataion item.
child_ci_id True string

Unique identification of child configurataion item.

Finish action

This resource allows to finish the specified action.

Parameters

Name Key Required Type Description
Account of your EasyVista platform.
account True string

Account of your EasyVista platform.

Unique identification of request or incident.
rfc_number True string

Unique identification of request or incident.

Description True string

Description

Returns

Name Path Type Description
HREF
HREF string

HREF

Get Request - Incident Document List

Returns the URLs of all documents attached to the specified incident or request.

Parameters

Name Key Required Type Description
Account of your EasyVista platform.
account True string

Account of your EasyVista platform.

Unique identification of request or incident.
rfc_number True string

Unique identification of request or incident.

Returns

Name Path Type Description
Documents
Documents array of string

Documents

HREF
HREF string

HREF

PARENT_HREF
PARENT_HREF string

PARENT_HREF

Restart Request - Incident

To restart an incident or request, update it with the optional "restarted" object along with a comment.

Parameters

Name Key Required Type Description
Account of your EasyVista platform.
account True string

Account of your EasyVista platform.

Unique identification of request or incident.
rfc_number True string

Unique identification of request or incident.

Comment
Comment string

Comment

done_by_id
done_by_id integer

done_by_id

Returns

Name Path Type Description
HREF
HREF string

HREF

Suspend Request - Incident

To suspend an incident or request, update it with the optional "suspended" object along with a comment.

Parameters

Name Key Required Type Description
Account of your EasyVista platform.
account True string

Account of your EasyVista platform.

Unique identification of request or incident.
rfc_number True string

Unique identification of request or incident.

Comment
Comment string

Comment

done_by_id
done_by_id string

done_by_id

Returns

Name Path Type Description
HREF
HREF string

HREF

Update Asset

This resource allows to update the specified Asset.

Parameters

Name Key Required Type Description
Account of your EasyVista platform.
account True string

Account of your EasyVista platform.

Unique identification of asset.
asset_id True string

Unique identification of asset.

Asset_Label string

Asset_Label

Automatic_Renewal
Automatic_Renewal string

Automatic_Renewal

Available_Field_1 string

Available_Field_1

Comment_Asset string

Comment_Asset

Returns

Name Path Type Description
HREF
HREF string

HREF

This resource allows to update the specified Asset Link.

Parameters

Name Key Required Type Description
Account of your EasyVista platform.
account True string

Account of your EasyVista platform.

Unique identification of asset.
asset_id True string

Unique identification of asset.

Unique identification of parent asset.
parent_asset_id True string

Unique identification of parent asset.

Contract_Row string

Contract_Row

Monthly_Payment string

Monthly_Payment

Returns

Name Path Type Description
HREF
HREF string

HREF

Updates the configuration item link. Only relation_type and blocking property can be updated.

Parameters

Name Key Required Type Description
Account of your EasyVista platform.
account True string

Account of your EasyVista platform.

Unique identification of parent configuration item.
parent_ci_id True string

Unique identification of parent configuration item.

Unique identification of child configuration item.
child_ci_id True string

Unique identification of child configuration item.

Blocking
Blocking string

Blocking

Relation_Type_ID
Relation_Type_ID string

Relation_Type_ID

Returns

Name Path Type Description
HREF
HREF string

HREF

Update Employee

This resource allows to update the specified Employee.

Parameters

Name Key Required Type Description
Account of your EasyVista platform.
account True string

Account of your EasyVista platform.

Unique identification of employee.
employee_id True string

Unique identification of employee.

E_mail string

E_mail

Identification
Identification string

Identification

Last_Name string

Last_Name

Phone_Number

Phone_Number

Returns

Name Path Type Description
HREF
HREF string

HREF

Update Request - Incident

This resource allows to update the specified request or incident.

Parameters

Name Key Required Type Description
Account of your EasyVista platform.
account True string

Account of your EasyVista platform.

Unique identification of request or incident.
rfc_number True string

Unique identification of request or incident.

Available_Field_6
Available_Field_6 string

Available_Field_6

CI_SERIAL
CI_SERIAL string

CI_SERIAL

Comment
Comment string

Comment

External_reference
External_reference string

External_reference

Net_Price
Net_Price string

Net_Price

Rental_Net_Price
Rental_Net_Price string

Rental_Net_Price

Returns

Name Path Type Description
HREF
HREF string

HREF

Upload and attach a Document to a Request - Incident

Uploads a file (docx, pdf, txt or image file) and attach it to the specified request.

Parameters

Name Key Required Type Description
account
account True string

account

rfc_number
rfc_number True string

rfc_number

filedata True string

filedata

filename True string

filename

Returns

Name Path Type Description
HREF
HREF string

HREF

View Asset

Returns the specified Asset.

Parameters

Name Key Required Type Description
Account of your EasyVista platform.
account True string

Account of your EasyVista platform.

Unique identification of asset.
asset_id True string

Unique identification of asset.

Returns

Name Path Type Description
ACQUISITION_TYPE_ID
ACQUISITION_TYPE_ID string

ACQUISITION_TYPE_ID

ASSET_GUID
ASSET_GUID string

ASSET_GUID

ASSET_ID
ASSET_ID string

ASSET_ID

ASSET_LABEL
ASSET_LABEL string

ASSET_LABEL

ASSET_TAG
ASSET_TAG string

ASSET_TAG

AUTOMATIC_RENEWAL
AUTOMATIC_RENEWAL string

AUTOMATIC_RENEWAL

AVAILABILITY_SLA_ID
AVAILABILITY_SLA_ID string

AVAILABILITY_SLA_ID

AVAILABLE_FIELD_1
AVAILABLE_FIELD_1 string

AVAILABLE_FIELD_1

AVAILABLE_FIELD_2
AVAILABLE_FIELD_2 string

AVAILABLE_FIELD_2

AVAILABLE_FIELD_3
AVAILABLE_FIELD_3 string

AVAILABLE_FIELD_3

AVAILABLE_FIELD_4
AVAILABLE_FIELD_4 string

AVAILABLE_FIELD_4

AVAILABLE_FIELD_5
AVAILABLE_FIELD_5 string

AVAILABLE_FIELD_5

AVAILABLE_FIELD_6
AVAILABLE_FIELD_6 string

AVAILABLE_FIELD_6

BEFORE_LOAN_DEPARTMENT_ID
BEFORE_LOAN_DEPARTMENT_ID string

BEFORE_LOAN_DEPARTMENT_ID

BEFORE_LOAN_DEPARTMENT_PATH
BEFORE_LOAN_DEPARTMENT_PATH string

BEFORE_LOAN_DEPARTMENT_PATH

BEFORE_LOAN_EMPLOYEE_ID
BEFORE_LOAN_EMPLOYEE_ID string

BEFORE_LOAN_EMPLOYEE_ID

BEFORE_LOAN_LOCATION_ID
BEFORE_LOAN_LOCATION_ID string

BEFORE_LOAN_LOCATION_ID

BEFORE_LOAN_LOCATION_PATH
BEFORE_LOAN_LOCATION_PATH string

BEFORE_LOAN_LOCATION_PATH

BILLING_PERIODICITY_IN_MONTH
BILLING_PERIODICITY_IN_MONTH string

BILLING_PERIODICITY_IN_MONTH

BUDGET_ID
BUDGET_ID string

BUDGET_ID

BUY_BACK_VALUE
BUY_BACK_VALUE string

BUY_BACK_VALUE

BUY_BACK_VALUE_CUR_ID
BUY_BACK_VALUE_CUR_ID string

BUY_BACK_VALUE_CUR_ID

ARTICLE_MODEL
CATALOG_ASSET.ARTICLE_MODEL string

ARTICLE_MODEL

CATALOG_ID
CATALOG_ASSET.CATALOG_ID string

CATALOG_ID

CATALOG_ASSET_HREF
CATALOG_ASSET.HREF string

CATALOG_ASSET_HREF

NET_PRICE
CATALOG_ASSET.NET_PRICE string

NET_PRICE

SMBIOS_NAME
CATALOG_ASSET.SMBIOS_NAME string

SMBIOS_NAME

TITLE_FR
CATALOG_ASSET.TITLE_FR string

TITLE_FR

CATALOG_ID
CATALOG_ID string

CATALOG_ID

CHARGE_BACK
CHARGE_BACK string

CHARGE_BACK

CHARGE_BACK_CUR_ID
CHARGE_BACK_CUR_ID string

CHARGE_BACK_CUR_ID

CI_BACKUP_BY_DEFAULT
CI_BACKUP_BY_DEFAULT string

CI_BACKUP_BY_DEFAULT

CI_STATUS_ID
CI_STATUS_ID string

CI_STATUS_ID

CI_VERSION
CI_VERSION string

CI_VERSION

CM_DEFAULT_CHANGE_ID
CM_DEFAULT_CHANGE_ID string

CM_DEFAULT_CHANGE_ID

CM_DEFAULT_CHANGE_PATH
CM_DEFAULT_CHANGE_PATH string

CM_DEFAULT_CHANGE_PATH

COMMENT_ASSET_HREF
COMMENT_ASSET.HREF string

COMMENT_ASSET_HREF

CONFIGURATION_ID
CONFIGURATION_ID string

CONFIGURATION_ID

CONTRACT_TYPE_ID
CONTRACT_TYPE_ID string

CONTRACT_TYPE_ID

CRITICAL_LEVEL_ID
CRITICAL_LEVEL_ID string

CRITICAL_LEVEL_ID

DELIVERY_DATE
DELIVERY_DATE date-time

DELIVERY_DATE

DELIVERY_NUMBER
DELIVERY_NUMBER string

DELIVERY_NUMBER

DEPARTMENT_CODE
DEPARTMENT.DEPARTMENT_CODE string

DEPARTMENT_CODE

DEPARTMENT_FR
DEPARTMENT.DEPARTMENT_FR string

DEPARTMENT_FR

DEPARTMENT_ID
DEPARTMENT.DEPARTMENT_ID string

DEPARTMENT_ID

DEPARTMENT_LABEL
DEPARTMENT.DEPARTMENT_LABEL string

DEPARTMENT_LABEL

DEPARTMENT_PATH
DEPARTMENT.DEPARTMENT_PATH string

DEPARTMENT_PATH

DEPARTMENT_ID
DEPARTMENT_ID string

DEPARTMENT_ID

DEPARTMENT_PATH
DEPARTMENT_PATH string

DEPARTMENT_PATH

DEPRECIATION_RULE_ID
DEPRECIATION_RULE_ID string

DEPRECIATION_RULE_ID

D_HARDWARE_GUID
D_HARDWARE_GUID string

D_HARDWARE_GUID

EMPLOYEE_BEGIN_OF_CONTRACT
EMPLOYEE.BEGIN_OF_CONTRACT date-time

EMPLOYEE_BEGIN_OF_CONTRACT

EMPLOYEE_CELLULAR_NUMBER
EMPLOYEE.CELLULAR_NUMBER string

EMPLOYEE_CELLULAR_NUMBER

EMPLOYEE_DEPARTMENT_PATH
EMPLOYEE.DEPARTMENT_PATH string

EMPLOYEE_DEPARTMENT_PATH

EMPLOYEE_ID
EMPLOYEE.EMPLOYEE_ID string

EMPLOYEE_ID

EMPLOYEE_E_MAIL
EMPLOYEE.E_MAIL string

EMPLOYEE_E_MAIL

EMPLOYEE_HREF
EMPLOYEE.HREF string

EMPLOYEE_HREF

EMPLOYEE_LAST_NAME
EMPLOYEE.LAST_NAME string

EMPLOYEE_LAST_NAME

EMPLOYEE_LOCATION_PATH
EMPLOYEE.LOCATION_PATH date-time

EMPLOYEE_LOCATION_PATH

EMPLOYEE_PHONE_NUMBER
EMPLOYEE.PHONE_NUMBER

EMPLOYEE_PHONE_NUMBER

EMPLOYEE_ID
EMPLOYEE_ID string

EMPLOYEE_ID

END_OF_WARANTY
END_OF_WARANTY date-time

END_OF_WARANTY

ENTRY_DATE
ENTRY_DATE string

ENTRY_DATE

ESTIMATED_PERCENTAGE_USE
ESTIMATED_PERCENTAGE_USE string

ESTIMATED_PERCENTAGE_USE

EXPECTED_END_LEND_DATE
EXPECTED_END_LEND_DATE string

EXPECTED_END_LEND_DATE

EXPECTED_RETURN_DATE
EXPECTED_RETURN_DATE string

EXPECTED_RETURN_DATE

FALLEN_TERM
FALLEN_TERM string

FALLEN_TERM

FIXED_ASSET_NUMBER
FIXED_ASSET_NUMBER string

FIXED_ASSET_NUMBER

MAIN_HREF
HREF string

MAIN_HREF

INITIAL_START
INITIAL_START string

INITIAL_START

INSTALLATION_DATE
INSTALLATION_DATE date-time

INSTALLATION_DATE

INTERNAL_DELIVERY_DATE
INTERNAL_DELIVERY_DATE string

INTERNAL_DELIVERY_DATE

INTERNAL_DISPO
INTERNAL_DISPO string

INTERNAL_DISPO

INVENTORY_ID
INVENTORY_ID string

INVENTORY_ID

INVOICE_NUMBER
INVOICE_NUMBER string

INVOICE_NUMBER

IS_CI
IS_CI string

IS_CI

IS_DML
IS_DML string

IS_DML

IS_LOCKED
IS_LOCKED string

IS_LOCKED

IS_SERVICE
IS_SERVICE string

IS_SERVICE

LAST_AUTOMATIC_DISCOVERY
LAST_AUTOMATIC_DISCOVERY date-time

LAST_AUTOMATIC_DISCOVERY

LAST_INTEGRATION
LAST_INTEGRATION string

LAST_INTEGRATION

LAST_PAYMENT
LAST_PAYMENT string

LAST_PAYMENT

LAST_PAYMENT_CUR_ID
LAST_PAYMENT_CUR_ID string

LAST_PAYMENT_CUR_ID

LAST_PHYSICAL_INVENTORY
LAST_PHYSICAL_INVENTORY date-time

LAST_PHYSICAL_INVENTORY

LAST_UPDATE
LAST_UPDATE date-time

LAST_UPDATE

LICENSE_VERSION
LICENSE_VERSION string

LICENSE_VERSION

CITY
LOCATION.CITY string

CITY

LOCATION_HREF
LOCATION.HREF string

LOCATION_HREF

LOCATION_CODE
LOCATION.LOCATION_CODE string

LOCATION_CODE

LOCATION_FR
LOCATION.LOCATION_FR string

LOCATION_FR

LOCATION_ID
LOCATION.LOCATION_ID string

LOCATION_ID

LOCATION_PATH
LOCATION.LOCATION_PATH

LOCATION_PATH

LOCATION_ID
LOCATION_ID string

LOCATION_ID

LOCATION_PATH
LOCATION_PATH

LOCATION_PATH

LOCATION_TO_CHECK_REQUEST_ID
LOCATION_TO_CHECK_REQUEST_ID string

LOCATION_TO_CHECK_REQUEST_ID

MAINTENANCE_COST
MAINTENANCE_COST string

MAINTENANCE_COST

MAINTENANCE_COST_CUR_ID
MAINTENANCE_COST_CUR_ID string

MAINTENANCE_COST_CUR_ID

MAIN_USAGE_ID
MAIN_USAGE_ID string

MAIN_USAGE_ID

MAX_INSTALLS
MAX_INSTALLS string

MAX_INSTALLS

MONTHLY_FIXED_COST
MONTHLY_FIXED_COST string

MONTHLY_FIXED_COST

MONTHLY_FIXED_COST_CUR_ID
MONTHLY_FIXED_COST_CUR_ID string

MONTHLY_FIXED_COST_CUR_ID

MONTHLY_NET_RENTAL
MONTHLY_NET_RENTAL string

MONTHLY_NET_RENTAL

MONTHLY_NET_RENTAL_CUR_ID
MONTHLY_NET_RENTAL_CUR_ID string

MONTHLY_NET_RENTAL_CUR_ID

MONTH_DURATION
MONTH_DURATION string

MONTH_DURATION

NETWORK_IDENTIFIER
NETWORK_IDENTIFIER string

NETWORK_IDENTIFIER

NEXT_CI_VERSION
NEXT_CI_VERSION string

NEXT_CI_VERSION

NEXT_DEPARTMENT_ID
NEXT_DEPARTMENT_ID string

NEXT_DEPARTMENT_ID

NEXT_DEPARTMENT_PATH
NEXT_DEPARTMENT_PATH string

NEXT_DEPARTMENT_PATH

NEXT_MAINTENANCE_DATE
NEXT_MAINTENANCE_DATE string

NEXT_MAINTENANCE_DATE

NEXT_STATUS_ID
NEXT_STATUS_ID string

NEXT_STATUS_ID

NEXT_USER_APPLICATION_DATE
NEXT_USER_APPLICATION_DATE string

NEXT_USER_APPLICATION_DATE

NEXT_USER_ID
NEXT_USER_ID string

NEXT_USER_ID

NOTICE
NOTICE string

NOTICE

ORDER_DETAILS_ID
ORDER_DETAILS_ID string

ORDER_DETAILS_ID

ORDER_NUMBER
ORDER_NUMBER string

ORDER_NUMBER

OWNERSHIP_TO_CHECK_REQUEST_ID
OWNERSHIP_TO_CHECK_REQUEST_ID string

OWNERSHIP_TO_CHECK_REQUEST_ID

PACKAGE_PATH
PACKAGE_PATH string

PACKAGE_PATH

PIPELINE_STATUS_ID
PIPELINE_STATUS_ID string

PIPELINE_STATUS_ID

POWER_CONSUMPTION_WH
POWER_CONSUMPTION_WH string

POWER_CONSUMPTION_WH

PROCESSOR_COUNT
PROCESSOR_COUNT string

PROCESSOR_COUNT

PROCESSOR_SOCKET_COUNT
PROCESSOR_SOCKET_COUNT string

PROCESSOR_SOCKET_COUNT

PROJECT_ID
PROJECT_ID string

PROJECT_ID

PROVIDER_ID
PROVIDER_ID string

PROVIDER_ID

PROVIDER_PATH
PROVIDER_PATH string

PROVIDER_PATH

PURCHASE_DATE
PURCHASE_DATE date-time

PURCHASE_DATE

PURCHASE_PRICE
PURCHASE_PRICE string

PURCHASE_PRICE

PURCHASE_PRICE_CUR_ID
PURCHASE_PRICE_CUR_ID string

PURCHASE_PRICE_CUR_ID

PURCHASE_RATE_ID
PURCHASE_RATE_ID string

PURCHASE_RATE_ID

RECYCLED_DATE
RECYCLED_DATE string

RECYCLED_DATE

RECYCLING_PROVIDER_ID
RECYCLING_PROVIDER_ID string

RECYCLING_PROVIDER_ID

RECYCLING_PROVIDER_PATH
RECYCLING_PROVIDER_PATH string

RECYCLING_PROVIDER_PATH

REFORM_NUMBER
REFORM_NUMBER string

REFORM_NUMBER

REMOVED_DATE
REMOVED_DATE string

REMOVED_DATE

RENEWAL_DECISION_ID
RENEWAL_DECISION_ID string

RENEWAL_DECISION_ID

RENEWAL_VALUE
RENEWAL_VALUE string

RENEWAL_VALUE

RENEWAL_VALUE_CUR_ID
RENEWAL_VALUE_CUR_ID string

RENEWAL_VALUE_CUR_ID

REPAIRED_BY_ID
REPAIRED_BY_ID string

REPAIRED_BY_ID

REPAIRED_BY_PATH
REPAIRED_BY_PATH string

REPAIRED_BY_PATH

REQUEST_ID
REQUEST_ID string

REQUEST_ID

RESALES_VALUE
RESALES_VALUE string

RESALES_VALUE

SCHEDULED_END
SCHEDULED_END date-time

SCHEDULED_END

SD_CATALOG_ID
SD_CATALOG_ID string

SD_CATALOG_ID

SD_CATALOG_PATH
SD_CATALOG_PATH string

SD_CATALOG_PATH

SD_DEFAULT_INCIDENT_ID
SD_DEFAULT_INCIDENT_ID string

SD_DEFAULT_INCIDENT_ID

SD_DEFAULT_INCIDENT_PATH
SD_DEFAULT_INCIDENT_PATH string

SD_DEFAULT_INCIDENT_PATH

SD_DEFAULT_REQUEST_ID
SD_DEFAULT_REQUEST_ID string

SD_DEFAULT_REQUEST_ID

SD_DEFAULT_REQUEST_PATH
SD_DEFAULT_REQUEST_PATH string

SD_DEFAULT_REQUEST_PATH

SERIAL_NUMBER
SERIAL_NUMBER string

SERIAL_NUMBER

SERVER_TYPE_ID
SERVER_TYPE_ID string

SERVER_TYPE_ID

SLA_ID
SLA_ID string

SLA_ID

STATUS_ID
STATUS_ID string

STATUS_ID

SUPPLIER_ID
SUPPLIER_ID string

SUPPLIER_ID

SUPPLIER_PATH
SUPPLIER_PATH string

SUPPLIER_PATH

TERM
TERM string

TERM

UPDATED_BY_DISCOVERY
UPDATED_BY_DISCOVERY string

UPDATED_BY_DISCOVERY

UPDATE_COVERAGE_TERM
UPDATE_COVERAGE_TERM string

UPDATE_COVERAGE_TERM

WARANTY_TYPE_ID
WARANTY_TYPE_ID string

WARANTY_TYPE_ID

XPOS
XPOS string

XPOS

YPOS
YPOS string

YPOS

ZPOS
ZPOS string

ZPOS

Returns a specific link corresponding to a {parent_asset_id} and a {asset_id}.

Parameters

Name Key Required Type Description
Account of your EasyVista platform.
account True string

Account of your EasyVista platform.

Unique identification of parent asset
parent_asset_id True string

Unique identification of parent asset

Unique identification of child asset
child_asset_id True string

Unique identification of child asset

Returns

Name Path Type Description
ASSET_ID
ASSET_ID string

ASSET_ID

CONTRACT_ROW
CONTRACT_ROW string

CONTRACT_ROW

HREF
HREF string

HREF

MONTHLY_PAYMENT
MONTHLY_PAYMENT string

MONTHLY_PAYMENT

PARENT_ASSET_ID
PARENT_ASSET_ID string

PARENT_ASSET_ID

PARENT_HREF
PARENT_HREF string

PARENT_HREF

Returns all the links for a specific asset.

Parameters

Name Key Required Type Description
Account of your EasyVista platform.
account True string

Account of your EasyVista platform.

Unique identification of asset.
asset_id True string

Unique identification of asset.

Returns

Name Path Type Description
$.HREF
HREF string

$.HREF

record_count
record_count string

record_count

records
records array of object

records

ASSET_ID
records.ASSET_ID string

ASSET_ID

CONTRACT_ROW
records.CONTRACT_ROW string

CONTRACT_ROW

$.records.[*].HREF
records.HREF string

$.records.[*].HREF

MONTHLY_PAYMENT
records.MONTHLY_PAYMENT string

MONTHLY_PAYMENT

PARENT_ASSET_ID
records.PARENT_ASSET_ID string

PARENT_ASSET_ID

PARENT_HREF
records.PARENT_HREF string

PARENT_HREF

total_record_count
total_record_count string

total_record_count

View Assets List

Returns List of assets.

Parameters

Name Key Required Type Description
Search/Filter on fields.
search string

Search/Filter on fields.

Selected fields to be returned.
fields string

Selected fields to be returned.

Sort string.
sort string

Sort string.

Maximum number of rows to be returned.
max_rows string

Maximum number of rows to be returned.

Account of your EasyVista platform.
account True string

Account of your EasyVista platform.

Returns

Name Path Type Description
$.HREF
HREF string

$.HREF

record_count
record_count string

record_count

records
records array of object

records

ASSET_ID
records.ASSET_ID string

ASSET_ID

ASSET_LABEL
records.ASSET_LABEL string

ASSET_LABEL

ASSET_TAG
records.ASSET_TAG string

ASSET_TAG

ARTICLE_MODEL
records.CATALOG_ASSET.ARTICLE_MODEL string

ARTICLE_MODEL

CATALOG_ID
records.CATALOG_ASSET.CATALOG_ID string

CATALOG_ID

$.records.[*].CATALOG_ASSET.HREF
records.CATALOG_ASSET.HREF string

$.records.[*].CATALOG_ASSET.HREF

NET_PRICE
records.CATALOG_ASSET.NET_PRICE string

NET_PRICE

SMBIOS_NAME
records.CATALOG_ASSET.SMBIOS_NAME string

SMBIOS_NAME

TITLE_FR
records.CATALOG_ASSET.TITLE_FR string

TITLE_FR

DEPARTMENT_CODE
records.DEPARTMENT.DEPARTMENT_CODE string

DEPARTMENT_CODE

DEPARTMENT_FR
records.DEPARTMENT.DEPARTMENT_FR string

DEPARTMENT_FR

DEPARTMENT_ID
records.DEPARTMENT.DEPARTMENT_ID string

DEPARTMENT_ID

DEPARTMENT_LABEL
records.DEPARTMENT.DEPARTMENT_LABEL string

DEPARTMENT_LABEL

$.records.[*].DEPARTMENT.DEPARTMENT_PATH
records.DEPARTMENT.DEPARTMENT_PATH string

$.records.[*].DEPARTMENT.DEPARTMENT_PATH

BEGIN_OF_CONTRACT
records.EMPLOYEE.BEGIN_OF_CONTRACT date-time

BEGIN_OF_CONTRACT

CELLULAR_NUMBER
records.EMPLOYEE.CELLULAR_NUMBER string

CELLULAR_NUMBER

$.records.[*].EMPLOYEE.DEPARTMENT_PATH
records.EMPLOYEE.DEPARTMENT_PATH string

$.records.[*].EMPLOYEE.DEPARTMENT_PATH

EMPLOYEE_ID
records.EMPLOYEE.EMPLOYEE_ID string

EMPLOYEE_ID

E_MAIL
records.EMPLOYEE.E_MAIL string

E_MAIL

$.records.[*].EMPLOYEE.HREF
records.EMPLOYEE.HREF string

$.records.[*].EMPLOYEE.HREF

LAST_NAME
records.EMPLOYEE.LAST_NAME string

LAST_NAME

LOCATION_PATH
records.EMPLOYEE.LOCATION_PATH string

LOCATION_PATH

PHONE_NUMBER
records.EMPLOYEE.PHONE_NUMBER string

PHONE_NUMBER

END_OF_WARANTY
records.END_OF_WARANTY date-time

END_OF_WARANTY

ENTRY_DATE
records.ENTRY_DATE string

ENTRY_DATE

$.records.[*].HREF
records.HREF string

$.records.[*].HREF

INSTALLATION_DATE
records.INSTALLATION_DATE date-time

INSTALLATION_DATE

CITY
records.LOCATION.CITY string

CITY

$.records.[*].LOCATION.HREF
records.LOCATION.HREF string

$.records.[*].LOCATION.HREF

LOCATION_CODE
records.LOCATION.LOCATION_CODE string

LOCATION_CODE

LOCATION_FR
records.LOCATION.LOCATION_FR string

LOCATION_FR

LOCATION_ID
records.LOCATION.LOCATION_ID string

LOCATION_ID

LOCATION_PATH
records.LOCATION.LOCATION_PATH string

LOCATION_PATH

PURCHASE_DATE
records.PURCHASE_DATE date-time

PURCHASE_DATE

SERIAL_NUMBER
records.SERIAL_NUMBER string

SERIAL_NUMBER

total_record_count
total_record_count string

total_record_count

View Catalog Asset

Returns an asset catalog entry.

Parameters

Name Key Required Type Description
Account of your EasyVista platform.
account True string

Account of your EasyVista platform.

Unique identification of asset catalog.
catalog_id True string

Unique identification of asset catalog.

Returns

Name Path Type Description
ARTICLE_MODEL
ARTICLE_MODEL string

ARTICLE_MODEL

ARTICLE_MODEL_URL
ARTICLE_MODEL_URL string

ARTICLE_MODEL_URL

AVAILABLE_FIELD_1
AVAILABLE_FIELD_1 string

AVAILABLE_FIELD_1

AVAILABLE_FIELD_2
AVAILABLE_FIELD_2 string

AVAILABLE_FIELD_2

AVAILABLE_FIELD_3
AVAILABLE_FIELD_3 string

AVAILABLE_FIELD_3

AVAILABLE_FIELD_4
AVAILABLE_FIELD_4 string

AVAILABLE_FIELD_4

AVAILABLE_FIELD_5
AVAILABLE_FIELD_5 string

AVAILABLE_FIELD_5

AVAILABLE_FIELD_6
AVAILABLE_FIELD_6 string

AVAILABLE_FIELD_6

CAN_BE_PURCHASED
CAN_BE_PURCHASED string

CAN_BE_PURCHASED

CATALOG_GUID
CATALOG_GUID string

CATALOG_GUID

CATALOG_ID
CATALOG_ID string

CATALOG_ID

CURRENT_LICENSE_VERSION
CURRENT_LICENSE_VERSION string

CURRENT_LICENSE_VERSION

DEFAULT_BUY_BACK_VALUE
DEFAULT_BUY_BACK_VALUE string

DEFAULT_BUY_BACK_VALUE

DEFAULT_BUY_BACK_VALUE_CUR_ID
DEFAULT_BUY_BACK_VALUE_CUR_ID string

DEFAULT_BUY_BACK_VALUE_CUR_ID

DEFAULT_CHARGE_BACK
DEFAULT_CHARGE_BACK string

DEFAULT_CHARGE_BACK

DEFAULT_CHARGE_BACK_CUR_ID
DEFAULT_CHARGE_BACK_CUR_ID string

DEFAULT_CHARGE_BACK_CUR_ID

DEFAULT_DISPOSAL_VALUE
DEFAULT_DISPOSAL_VALUE string

DEFAULT_DISPOSAL_VALUE

DEFAULT_DISPOSAL_VALUE_CUR_ID
DEFAULT_DISPOSAL_VALUE_CUR_ID string

DEFAULT_DISPOSAL_VALUE_CUR_ID

DEFAULT_RENEWAL_VALUE
DEFAULT_RENEWAL_VALUE string

DEFAULT_RENEWAL_VALUE

DEFAULT_RENEWAL_VALUE_CUR_ID
DEFAULT_RENEWAL_VALUE_CUR_ID string

DEFAULT_RENEWAL_VALUE_CUR_ID

DESCRIPTION_EN_HREF
DESCRIPTION_EN.HREF string

DESCRIPTION_EN_HREF

DESCRIPTION_FR_HREF
DESCRIPTION_FR.HREF string

DESCRIPTION_FR_HREF

DESCRIPTION_GE_HREF
DESCRIPTION_GE.HREF string

DESCRIPTION_GE_HREF

DESCRIPTION_IT_HREF
DESCRIPTION_IT.HREF string

DESCRIPTION_IT_HREF

DESCRIPTION_L1_HREF
DESCRIPTION_L1.HREF string

DESCRIPTION_L1_HREF

DESCRIPTION_L2_HREF
DESCRIPTION_L2.HREF string

DESCRIPTION_L2_HREF

DESCRIPTION_L3_HREF
DESCRIPTION_L3.HREF string

DESCRIPTION_L3_HREF

DESCRIPTION_L4_HREF
DESCRIPTION_L4.HREF string

DESCRIPTION_L4_HREF

DESCRIPTION_L5_HREF
DESCRIPTION_L5.HREF string

DESCRIPTION_L5_HREF

DESCRIPTION_L6_HREF
DESCRIPTION_L6.HREF string

DESCRIPTION_L6_HREF

DESCRIPTION_PO_HREF
DESCRIPTION_PO.HREF string

DESCRIPTION_PO_HREF

DESCRIPTION_SP_HREF
DESCRIPTION_SP.HREF string

DESCRIPTION_SP_HREF

END_DATE
END_DATE string

END_DATE

END_OF_NEWS
END_OF_NEWS string

END_OF_NEWS

ESTIMATED_PERCENTAGE_USE
ESTIMATED_PERCENTAGE_USE string

ESTIMATED_PERCENTAGE_USE

ESTIMATED_POWER_CONSUMPTION_WH
ESTIMATED_POWER_CONSUMPTION_WH string

ESTIMATED_POWER_CONSUMPTION_WH

MAIN_HREF
HREF string

MAIN_HREF

IMPACT_ID
IMPACT_ID string

IMPACT_ID

INITIAL_STOCK
INITIAL_STOCK string

INITIAL_STOCK

LAST_INTEGRATION
LAST_INTEGRATION string

LAST_INTEGRATION

LAST_UPDATE
LAST_UPDATE date-time

LAST_UPDATE

LEVEL_VERSION
LEVEL_VERSION string

LEVEL_VERSION

LICENSE_PRICE_PER_SEAT
LICENSE_PRICE_PER_SEAT string

LICENSE_PRICE_PER_SEAT

LICENSE_PRICE_PER_SEAT_CUR_ID
LICENSE_PRICE_PER_SEAT_CUR_ID string

LICENSE_PRICE_PER_SEAT_CUR_ID

LICENSE_PROGRAM
LICENSE_PROGRAM string

LICENSE_PROGRAM

MAINTENANCE_DURATION
MAINTENANCE_DURATION string

MAINTENANCE_DURATION

MANAGED_LICENSE
MANAGED_LICENSE string

MANAGED_LICENSE

MANAGER_ID
MANAGER_ID string

MANAGER_ID

MANUFACTURER_DISCOVERY_NAME
MANUFACTURER.DISCOVERY_NAME string

MANUFACTURER_DISCOVERY_NAME

MANUFACTURER_HREF
MANUFACTURER.HREF string

MANUFACTURER_HREF

MANUFACTURER
MANUFACTURER.MANUFACTURER string

MANUFACTURER

MANUFACTURER_ID
MANUFACTURER.MANUFACTURER_ID string

MANUFACTURER_ID

MANUFACTURER_ID
MANUFACTURER_ID string

MANUFACTURER_ID

MANUFACTURER_REF
MANUFACTURER_REF string

MANUFACTURER_REF

MANUFACTURER_WARRANTY_DURATION
MANUFACTURER_WARRANTY_DURATION string

MANUFACTURER_WARRANTY_DURATION

MONTHLY_NET_RENTAL
MONTHLY_NET_RENTAL string

MONTHLY_NET_RENTAL

MONTHLY_NET_RENTAL_CUR_ID
MONTHLY_NET_RENTAL_CUR_ID string

MONTHLY_NET_RENTAL_CUR_ID

NB_INSTALLS
NB_INSTALLS string

NB_INSTALLS

NET_PRICE
NET_PRICE string

NET_PRICE

NET_PRICE_CUR_ID
NET_PRICE_CUR_ID string

NET_PRICE_CUR_ID

PERCENT_MAINTENANCE_COST
PERCENT_MAINTENANCE_COST string

PERCENT_MAINTENANCE_COST

QTY_PACKAGED
QTY_PACKAGED string

QTY_PACKAGED

REF_GLPI
REF_GLPI string

REF_GLPI

REF_LANDESK
REF_LANDESK string

REF_LANDESK

REF_SCCM
REF_SCCM string

REF_SCCM

SLA_ID
SLA_ID string

SLA_ID

SMBIOS_NAME
SMBIOS_NAME string

SMBIOS_NAME

START_DATE
START_DATE string

START_DATE

TAX_ID
TAX_ID string

TAX_ID

TECHNICAL_VALIDATION_REQUIRED
TECHNICAL_VALIDATION_REQUIRED string

TECHNICAL_VALIDATION_REQUIRED

TITLE_EN
TITLE_EN string

TITLE_EN

TITLE_FR
TITLE_FR string

TITLE_FR

TITLE_GE
TITLE_GE string

TITLE_GE

TITLE_IT
TITLE_IT string

TITLE_IT

TITLE_L1
TITLE_L1 string

TITLE_L1

TITLE_L2
TITLE_L2 string

TITLE_L2

TITLE_L3
TITLE_L3 string

TITLE_L3

TITLE_L4
TITLE_L4 string

TITLE_L4

TITLE_L5
TITLE_L5 string

TITLE_L5

TITLE_L6
TITLE_L6 string

TITLE_L6

TITLE_PO
TITLE_PO string

TITLE_PO

TITLE_SP
TITLE_SP string

TITLE_SP

YEARS_EXPECTED_USAGE
YEARS_EXPECTED_USAGE string

YEARS_EXPECTED_USAGE

View Catalog Assets List

Returns List of catalog assets.

Parameters

Name Key Required Type Description
Search/Filter on fields.
search string

Search/Filter on fields.

Selected fields to be returned.
fields string

Selected fields to be returned.

Sort string.
sort string

Sort string.

Maximum number of rows to be returned.
max_rows string

Maximum number of rows to be returned.

Account of your EasyVista platform.
account True string

Account of your EasyVista platform.

Returns

Name Path Type Description
$.HREF
HREF string

$.HREF

record_count
record_count string

record_count

records
records array of object

records

ARTICLE_MODEL
records.ARTICLE_MODEL string

ARTICLE_MODEL

CATALOG_ID
records.CATALOG_ID string

CATALOG_ID

$.records.[*].HREF
records.HREF string

$.records.[*].HREF

DISCOVERY_NAME
records.MANUFACTURER.DISCOVERY_NAME string

DISCOVERY_NAME

$.records.[*].MANUFACTURER.HREF
records.MANUFACTURER.HREF string

$.records.[*].MANUFACTURER.HREF

MANUFACTURER
records.MANUFACTURER.MANUFACTURER string

MANUFACTURER

MANUFACTURER_ID
records.MANUFACTURER.MANUFACTURER_ID string

MANUFACTURER_ID

NET_PRICE
records.NET_PRICE string

NET_PRICE

SMBIOS_NAME
records.SMBIOS_NAME string

SMBIOS_NAME

TITLE_FR
records.TITLE_FR string

TITLE_FR

total_record_count
total_record_count string

total_record_count

View Catalog Request

Returns a catalog requests item.

Parameters

Name Key Required Type Description
Account of your EasyVista platform.
account True string

Account of your EasyVista platform.

Unique identification of request catalog.
catalog_id True string

Unique identification of request catalog.

Returns

Name Path Type Description
ALLOW_GROUP_CHANGE
ALLOW_GROUP_CHANGE string

ALLOW_GROUP_CHANGE

AVAILABLE_FIELD_1
AVAILABLE_FIELD_1 string

AVAILABLE_FIELD_1

AVAILABLE_FIELD_2
AVAILABLE_FIELD_2 string

AVAILABLE_FIELD_2

AVAILABLE_FIELD_3
AVAILABLE_FIELD_3 string

AVAILABLE_FIELD_3

AVAILABLE_FIELD_4
AVAILABLE_FIELD_4 string

AVAILABLE_FIELD_4

AVAILABLE_FIELD_5
AVAILABLE_FIELD_5 string

AVAILABLE_FIELD_5

AVAILABLE_FIELD_6
AVAILABLE_FIELD_6 string

AVAILABLE_FIELD_6

CANNOT_BE_ORDERED
CANNOT_BE_ORDERED string

CANNOT_BE_ORDERED

CAN_BE_PURCHASED
CAN_BE_PURCHASED string

CAN_BE_PURCHASED

CATALOG_GUID
CATALOG_GUID string

CATALOG_GUID

CATALOG_REQUEST_PATH_HREF
CATALOG_REQUESTS_PATH.HREF string

CATALOG_REQUEST_PATH_HREF

CATALOG_REQUEST_PATH_SD_CATALOG_ID
CATALOG_REQUESTS_PATH.SD_CATALOG_ID string

CATALOG_REQUEST_PATH_SD_CATALOG_ID

SD_CATALOG_PATH_FR
CATALOG_REQUESTS_PATH.SD_CATALOG_PATH_FR string

SD_CATALOG_PATH_FR

CATALOG_REQUEST_PATH
CATALOG_REQUEST_PATH string

CATALOG_REQUEST_PATH

CI_MANDATORY
CI_MANDATORY string

CI_MANDATORY

CODE
CODE string

CODE

COMMENT_CATALOG_HREF
COMMENT_CATALOG.HREF string

COMMENT_CATALOG_HREF

DEFAULT_REQUEST_BO
DEFAULT_REQUEST_BO string

DEFAULT_REQUEST_BO

DEFAULT_REQUEST_FO
DEFAULT_REQUEST_FO string

DEFAULT_REQUEST_FO

DEFAULT_REQUEST_TA
DEFAULT_REQUEST_TA string

DEFAULT_REQUEST_TA

DEFAULT_URGENCY_ID
DEFAULT_URGENCY_ID string

DEFAULT_URGENCY_ID

DESCRIPTION_EN_HREF
DESCRIPTION_EN.HREF string

DESCRIPTION_EN_HREF

DESCRIPTION_FR_HREF
DESCRIPTION_FR.HREF string

DESCRIPTION_FR_HREF

DESCRIPTION_GE_HREF
DESCRIPTION_GE.HREF string

DESCRIPTION_GE_HREF

DESCRIPTION_IT_HREF
DESCRIPTION_IT.HREF string

DESCRIPTION_IT_HREF

DESCRIPTION_L1_HREF
DESCRIPTION_L1.HREF string

DESCRIPTION_L1_HREF

DESCRIPTION_L2_HREF
DESCRIPTION_L2.HREF string

DESCRIPTION_L2_HREF

DESCRIPTION_L3_HREF
DESCRIPTION_L3.HREF string

DESCRIPTION_L3_HREF

DESCRIPTION_L4_HREF
DESCRIPTION_L4.HREF string

DESCRIPTION_L4_HREF

DESCRIPTION_L5_HREF
DESCRIPTION_L5.HREF string

DESCRIPTION_L5_HREF

DESCRIPTION_L6_HREF
DESCRIPTION_L6.HREF string

DESCRIPTION_L6_HREF

DESCRIPTION_PO_HREF
DESCRIPTION_PO.HREF string

DESCRIPTION_PO_HREF

DESCRIPTION_SP_HREF
DESCRIPTION_SP.HREF string

DESCRIPTION_SP_HREF

END_DATE
END_DATE string

END_DATE

END_OF_NEWS
END_OF_NEWS string

END_OF_NEWS

GROUP_ID
GROUP_ID string

GROUP_ID

MAIN_HREF
HREF string

MAIN_HREF

IMPACT_ID
IMPACT_ID string

IMPACT_ID

LAST_INTEGRATION
LAST_INTEGRATION string

LAST_INTEGRATION

LAST_UPDATE
LAST_UPDATE date-time

LAST_UPDATE

MANAGER_BEGIN_OF_CONTRACT
MANAGER.BEGIN_OF_CONTRACT string

MANAGER_BEGIN_OF_CONTRACT

MANAGER_CELLULAR_NUMBER
MANAGER.CELLULAR_NUMBER string

MANAGER_CELLULAR_NUMBER

MANAGER_DEPARTMENT_PATH
MANAGER.DEPARTMENT_PATH string

MANAGER_DEPARTMENT_PATH

MANAGER_EMPLOYEE_ID
MANAGER.EMPLOYEE_ID string

MANAGER_EMPLOYEE_ID

MANAGER_E_MAIL
MANAGER.E_MAIL string

MANAGER_E_MAIL

MANAGER_LAST_NAME
MANAGER.LAST_NAME string

MANAGER_LAST_NAME

MANAGER_LOCATION_PATH
MANAGER.LOCATION_PATH string

MANAGER_LOCATION_PATH

MANAGER_PHONE_NUMBER
MANAGER.PHONE_NUMBER string

MANAGER_PHONE_NUMBER

MAX_CALLS
MAX_CALLS string

MAX_CALLS

MAX_QTY
MAX_QTY string

MAX_QTY

MONTHLY_NET_RENTAL
MONTHLY_NET_RENTAL string

MONTHLY_NET_RENTAL

MONTHLY_NET_RENTAL_CUR_ID
MONTHLY_NET_RENTAL_CUR_ID string

MONTHLY_NET_RENTAL_CUR_ID

NET_PRICE
NET_PRICE string

NET_PRICE

NET_PRICE_CUR_ID
NET_PRICE_CUR_ID string

NET_PRICE_CUR_ID

PACKAGE_NAME
PACKAGE_NAME string

PACKAGE_NAME

SD_CATALOG_ID
SD_CATALOG_ID string

SD_CATALOG_ID

DELAY
SLA.DELAY string

DELAY

SLA_NAME_FR
SLA.NAME_FR string

SLA_NAME_FR

SLA_ID
SLA.SLA_ID string

SLA_ID

SLA_ID
SLA_ID string

SLA_ID

START_DATE
START_DATE string

START_DATE

TITLE_EN
TITLE_EN string

TITLE_EN

TITLE_FR
TITLE_FR string

TITLE_FR

TITLE_GE
TITLE_GE string

TITLE_GE

TITLE_IT
TITLE_IT string

TITLE_IT

TITLE_L1
TITLE_L1 string

TITLE_L1

TITLE_L2
TITLE_L2 string

TITLE_L2

TITLE_L3
TITLE_L3 string

TITLE_L3

TITLE_L4
TITLE_L4 string

TITLE_L4

TITLE_L5
TITLE_L5 string

TITLE_L5

TITLE_L6
TITLE_L6 string

TITLE_L6

TITLE_PO
TITLE_PO string

TITLE_PO

TITLE_SP
TITLE_SP string

TITLE_SP

TITLE_URL
TITLE_URL string

TITLE_URL

View Catalog Request Path

Returns a catalog requests path item.

Parameters

Name Key Required Type Description
Account of your EasyVista platform.
account True string

Account of your EasyVista platform.

Unique identification of request catalog.
catalog_id True string

Unique identification of request catalog.

Returns

Name Path Type Description
HREF
HREF string

HREF

SD_CATALOG_ID
SD_CATALOG_ID string

SD_CATALOG_ID

SD_CATALOG_PATH_EN
SD_CATALOG_PATH_EN string

SD_CATALOG_PATH_EN

SD_CATALOG_PATH_FR
SD_CATALOG_PATH_FR string

SD_CATALOG_PATH_FR

SD_CATALOG_PATH_GE
SD_CATALOG_PATH_GE string

SD_CATALOG_PATH_GE

SD_CATALOG_PATH_IT
SD_CATALOG_PATH_IT string

SD_CATALOG_PATH_IT

SD_CATALOG_PATH_L1
SD_CATALOG_PATH_L1 string

SD_CATALOG_PATH_L1

SD_CATALOG_PATH_L2
SD_CATALOG_PATH_L2 string

SD_CATALOG_PATH_L2

SD_CATALOG_PATH_L3
SD_CATALOG_PATH_L3 string

SD_CATALOG_PATH_L3

SD_CATALOG_PATH_L4
SD_CATALOG_PATH_L4 string

SD_CATALOG_PATH_L4

SD_CATALOG_PATH_L5
SD_CATALOG_PATH_L5 string

SD_CATALOG_PATH_L5

SD_CATALOG_PATH_L6
SD_CATALOG_PATH_L6 string

SD_CATALOG_PATH_L6

SD_CATALOG_PATH_PO
SD_CATALOG_PATH_PO string

SD_CATALOG_PATH_PO

SD_CATALOG_PATH_SP
SD_CATALOG_PATH_SP string

SD_CATALOG_PATH_SP

View Catalog Requests List

Returns List of catalog requests.

Parameters

Name Key Required Type Description
Search/Filter on fields.
search string

Search/Filter on fields.

Selected fields to be returned.
fields string

Selected fields to be returned.

Sort string.
sort string

Sort string.

Account of your EasyVista platform.
account True string

Account of your EasyVista platform.

Returns

Name Path Type Description
$.HREF
HREF string

$.HREF

record_count
record_count string

record_count

records
records array of object

records

$.records.[*].CATALOG_REQUESTS_PATH.HREF
records.CATALOG_REQUESTS_PATH.HREF string

$.records.[*].CATALOG_REQUESTS_PATH.HREF

$.records.[*].CATALOG_REQUESTS_PATH.SD_CATALOG_ID
records.CATALOG_REQUESTS_PATH.SD_CATALOG_ID string

$.records.[*].CATALOG_REQUESTS_PATH.SD_CATALOG_ID

SD_CATALOG_PATH_FR
records.CATALOG_REQUESTS_PATH.SD_CATALOG_PATH_FR string

SD_CATALOG_PATH_FR

CATALOG_REQUEST_PATH
records.CATALOG_REQUEST_PATH string

CATALOG_REQUEST_PATH

CODE
records.CODE string

CODE

$.records.[*].HREF
records.HREF string

$.records.[*].HREF

BEGIN_OF_CONTRACT
records.MANAGER.BEGIN_OF_CONTRACT string

BEGIN_OF_CONTRACT

CELLULAR_NUMBER
records.MANAGER.CELLULAR_NUMBER string

CELLULAR_NUMBER

DEPARTMENT_PATH
records.MANAGER.DEPARTMENT_PATH string

DEPARTMENT_PATH

EMPLOYEE_ID
records.MANAGER.EMPLOYEE_ID string

EMPLOYEE_ID

E_MAIL
records.MANAGER.E_MAIL string

E_MAIL

LAST_NAME
records.MANAGER.LAST_NAME string

LAST_NAME

LOCATION_PATH
records.MANAGER.LOCATION_PATH string

LOCATION_PATH

PHONE_NUMBER
records.MANAGER.PHONE_NUMBER string

PHONE_NUMBER

$.records.[*].SD_CATALOG_ID
records.SD_CATALOG_ID string

$.records.[*].SD_CATALOG_ID

DELAY
records.SLA.DELAY string

DELAY

NAME_FR
records.SLA.NAME_FR string

NAME_FR

SLA_ID
records.SLA.SLA_ID string

SLA_ID

TITLE_FR
records.TITLE_FR string

TITLE_FR

total_record_count
total_record_count string

total_record_count

View Catalog Requests Path List

Returns List of catalog request path.

Parameters

Name Key Required Type Description
Search/Filter on fields.
search string

Search/Filter on fields.

Selected fields to be returned.
fields string

Selected fields to be returned.

Sort string.
sort string

Sort string.

Maximum number of rows to be returned.
max_rows string

Maximum number of rows to be returned.

Account of your EasyVista platform.
account True string

Account of your EasyVista platform.

Returns

Name Path Type Description
$.HREF
HREF string

$.HREF

record_count
record_count string

record_count

records
records array of object

records

$.records.[*].HREF
records.HREF string

$.records.[*].HREF

SD_CATALOG_ID
records.SD_CATALOG_ID string

SD_CATALOG_ID

SD_CATALOG_PATH_FR
records.SD_CATALOG_PATH_FR string

SD_CATALOG_PATH_FR

total_record_count
total_record_count string

total_record_count

View Configuration Item

Returns the specified Configuration Item.

Parameters

Name Key Required Type Description
Account of your EasyVista platform.
account True string

Account of your EasyVista platform.

Unique identification of configurataion item.
ci_id True string

Unique identification of configurataion item.

Returns

Name Path Type Description
ACQUISITION_TYPE_ID
ACQUISITION_TYPE_ID string

ACQUISITION_TYPE_ID

ASSET_GUID
ASSET_GUID string

ASSET_GUID

ASSET_ID
ASSET_ID string

ASSET_ID

ASSET_LABEL
ASSET_LABEL string

ASSET_LABEL

ASSET_TAG
ASSET_TAG string

ASSET_TAG

AUTOMATIC_RENEWAL
AUTOMATIC_RENEWAL string

AUTOMATIC_RENEWAL

AVAILABILITY_SLA_ID
AVAILABILITY_SLA_ID string

AVAILABILITY_SLA_ID

AVAILABLE_FIELD_1
AVAILABLE_FIELD_1 string

AVAILABLE_FIELD_1

AVAILABLE_FIELD_2
AVAILABLE_FIELD_2 string

AVAILABLE_FIELD_2

AVAILABLE_FIELD_3
AVAILABLE_FIELD_3 string

AVAILABLE_FIELD_3

AVAILABLE_FIELD_4
AVAILABLE_FIELD_4 string

AVAILABLE_FIELD_4

AVAILABLE_FIELD_5
AVAILABLE_FIELD_5 string

AVAILABLE_FIELD_5

AVAILABLE_FIELD_6
AVAILABLE_FIELD_6 string

AVAILABLE_FIELD_6

BEFORE_LOAN_DEPARTMENT_ID
BEFORE_LOAN_DEPARTMENT_ID string

BEFORE_LOAN_DEPARTMENT_ID

BEFORE_LOAN_DEPARTMENT_PATH
BEFORE_LOAN_DEPARTMENT_PATH string

BEFORE_LOAN_DEPARTMENT_PATH

BEFORE_LOAN_EMPLOYEE_ID
BEFORE_LOAN_EMPLOYEE_ID string

BEFORE_LOAN_EMPLOYEE_ID

BEFORE_LOAN_LOCATION_ID
BEFORE_LOAN_LOCATION_ID string

BEFORE_LOAN_LOCATION_ID

BEFORE_LOAN_LOCATION_PATH
BEFORE_LOAN_LOCATION_PATH string

BEFORE_LOAN_LOCATION_PATH

BILLING_PERIODICITY_IN_MONTH
BILLING_PERIODICITY_IN_MONTH string

BILLING_PERIODICITY_IN_MONTH

BUDGET_ID
BUDGET_ID string

BUDGET_ID

BUY_BACK_VALUE
BUY_BACK_VALUE string

BUY_BACK_VALUE

BUY_BACK_VALUE_CUR_ID
BUY_BACK_VALUE_CUR_ID string

BUY_BACK_VALUE_CUR_ID

CATALOG_ID
CATALOG_ID string

CATALOG_ID

CHARGE_BACK
CHARGE_BACK string

CHARGE_BACK

CHARGE_BACK_CUR_ID
CHARGE_BACK_CUR_ID string

CHARGE_BACK_CUR_ID

CI_BACKUP_BY_DEFAULT
CI_BACKUP_BY_DEFAULT string

CI_BACKUP_BY_DEFAULT

CI_STATUS_ID
CI_STATUS_ID string

CI_STATUS_ID

CI_VERSION
CI_VERSION date-time

CI_VERSION

CM_DEFAULT_CHANGE_ID
CM_DEFAULT_CHANGE_ID string

CM_DEFAULT_CHANGE_ID

CM_DEFAULT_CHANGE_PATH
CM_DEFAULT_CHANGE_PATH string

CM_DEFAULT_CHANGE_PATH

COMMENT_ASSET_HREF
COMMENT_ASSET.HREF string

COMMENT_ASSET_HREF

CONFIGURATION_ID
CONFIGURATION_ID string

CONFIGURATION_ID

CONTRACT_TYPE_ID
CONTRACT_TYPE_ID string

CONTRACT_TYPE_ID

CRITICAL_LEVEL_ID
CRITICAL_LEVEL_ID string

CRITICAL_LEVEL_ID

DELIVERY_DATE
DELIVERY_DATE date-time

DELIVERY_DATE

DELIVERY_NUMBER
DELIVERY_NUMBER string

DELIVERY_NUMBER

DEPARTMENT_ID
DEPARTMENT_ID string

DEPARTMENT_ID

DEPARTMENT_PATH
DEPARTMENT_PATH string

DEPARTMENT_PATH

DEPRECIATION_RULE_ID
DEPRECIATION_RULE_ID string

DEPRECIATION_RULE_ID

D_HARDWARE_GUID
D_HARDWARE_GUID string

D_HARDWARE_GUID

EMPLOYEE_ID
EMPLOYEE_ID string

EMPLOYEE_ID

END_OF_WARANTY
END_OF_WARANTY date-time

END_OF_WARANTY

ENTRY_DATE
ENTRY_DATE string

ENTRY_DATE

ESTIMATED_PERCENTAGE_USE
ESTIMATED_PERCENTAGE_USE string

ESTIMATED_PERCENTAGE_USE

EXPECTED_END_LEND_DATE
EXPECTED_END_LEND_DATE string

EXPECTED_END_LEND_DATE

EXPECTED_RETURN_DATE
EXPECTED_RETURN_DATE string

EXPECTED_RETURN_DATE

FALLEN_TERM
FALLEN_TERM string

FALLEN_TERM

FIXED_ASSET_NUMBER
FIXED_ASSET_NUMBER string

FIXED_ASSET_NUMBER

MAIN_HREF
HREF string

MAIN_HREF

INITIAL_START
INITIAL_START string

INITIAL_START

INSTALLATION_DATE
INSTALLATION_DATE date-time

INSTALLATION_DATE

INTERNAL_DELIVERY_DATE
INTERNAL_DELIVERY_DATE string

INTERNAL_DELIVERY_DATE

INTERNAL_DISPO
INTERNAL_DISPO string

INTERNAL_DISPO

INVENTORY_ID
INVENTORY_ID string

INVENTORY_ID

INVOICE_NUMBER
INVOICE_NUMBER string

INVOICE_NUMBER

IS_CI
IS_CI string

IS_CI

IS_DML
IS_DML string

IS_DML

IS_LOCKED
IS_LOCKED string

IS_LOCKED

IS_SERVICE
IS_SERVICE string

IS_SERVICE

LAST_AUTOMATIC_DISCOVERY
LAST_AUTOMATIC_DISCOVERY date-time

LAST_AUTOMATIC_DISCOVERY

LAST_INTEGRATION
LAST_INTEGRATION string

LAST_INTEGRATION

LAST_PAYMENT
LAST_PAYMENT string

LAST_PAYMENT

LAST_PAYMENT_CUR_ID
LAST_PAYMENT_CUR_ID string

LAST_PAYMENT_CUR_ID

LAST_PHYSICAL_INVENTORY
LAST_PHYSICAL_INVENTORY date-time

LAST_PHYSICAL_INVENTORY

LAST_UPDATE
LAST_UPDATE date-time

LAST_UPDATE

LICENSE_VERSION
LICENSE_VERSION string

LICENSE_VERSION

LOCATION_ID
LOCATION_ID string

LOCATION_ID

LOCATION_PATH
LOCATION_PATH string

LOCATION_PATH

LOCATION_TO_CHECK_REQUEST_ID
LOCATION_TO_CHECK_REQUEST_ID string

LOCATION_TO_CHECK_REQUEST_ID

MAINTENANCE_COST
MAINTENANCE_COST string

MAINTENANCE_COST

MAINTENANCE_COST_CUR_ID
MAINTENANCE_COST_CUR_ID string

MAINTENANCE_COST_CUR_ID

MAIN_USAGE_ID
MAIN_USAGE_ID string

MAIN_USAGE_ID

MAX_INSTALLS
MAX_INSTALLS string

MAX_INSTALLS

MONTHLY_FIXED_COST
MONTHLY_FIXED_COST string

MONTHLY_FIXED_COST

MONTHLY_FIXED_COST_CUR_ID
MONTHLY_FIXED_COST_CUR_ID string

MONTHLY_FIXED_COST_CUR_ID

MONTHLY_NET_RENTAL
MONTHLY_NET_RENTAL string

MONTHLY_NET_RENTAL

MONTHLY_NET_RENTAL_CUR_ID
MONTHLY_NET_RENTAL_CUR_ID string

MONTHLY_NET_RENTAL_CUR_ID

MONTH_DURATION
MONTH_DURATION string

MONTH_DURATION

NETWORK_IDENTIFIER
NETWORK_IDENTIFIER string

NETWORK_IDENTIFIER

NEXT_CI_VERSION
NEXT_CI_VERSION string

NEXT_CI_VERSION

NEXT_DEPARTMENT_ID
NEXT_DEPARTMENT_ID string

NEXT_DEPARTMENT_ID

NEXT_DEPARTMENT_PATH
NEXT_DEPARTMENT_PATH string

NEXT_DEPARTMENT_PATH

NEXT_MAINTENANCE_DATE
NEXT_MAINTENANCE_DATE string

NEXT_MAINTENANCE_DATE

NEXT_STATUS_ID
NEXT_STATUS_ID string

NEXT_STATUS_ID

NEXT_USER_APPLICATION_DATE
NEXT_USER_APPLICATION_DATE string

NEXT_USER_APPLICATION_DATE

NEXT_USER_ID
NEXT_USER_ID string

NEXT_USER_ID

NOTICE
NOTICE string

NOTICE

ORDER_DETAILS_ID
ORDER_DETAILS_ID string

ORDER_DETAILS_ID

ORDER_NUMBER
ORDER_NUMBER string

ORDER_NUMBER

OWNERSHIP_TO_CHECK_REQUEST_ID
OWNERSHIP_TO_CHECK_REQUEST_ID string

OWNERSHIP_TO_CHECK_REQUEST_ID

PACKAGE_PATH
PACKAGE_PATH string

PACKAGE_PATH

PIPELINE_STATUS_ID
PIPELINE_STATUS_ID string

PIPELINE_STATUS_ID

POWER_CONSUMPTION_WH
POWER_CONSUMPTION_WH string

POWER_CONSUMPTION_WH

PROCESSOR_COUNT
PROCESSOR_COUNT string

PROCESSOR_COUNT

PROCESSOR_SOCKET_COUNT
PROCESSOR_SOCKET_COUNT string

PROCESSOR_SOCKET_COUNT

PROJECT_ID
PROJECT_ID string

PROJECT_ID

PROVIDER_ID
PROVIDER_ID string

PROVIDER_ID

PROVIDER_PATH
PROVIDER_PATH string

PROVIDER_PATH

PURCHASE_DATE
PURCHASE_DATE date-time

PURCHASE_DATE

PURCHASE_PRICE
PURCHASE_PRICE string

PURCHASE_PRICE

PURCHASE_PRICE_CUR_ID
PURCHASE_PRICE_CUR_ID string

PURCHASE_PRICE_CUR_ID

PURCHASE_RATE_ID
PURCHASE_RATE_ID string

PURCHASE_RATE_ID

RECYCLED_DATE
RECYCLED_DATE string

RECYCLED_DATE

RECYCLING_PROVIDER_ID
RECYCLING_PROVIDER_ID string

RECYCLING_PROVIDER_ID

RECYCLING_PROVIDER_PATH
RECYCLING_PROVIDER_PATH string

RECYCLING_PROVIDER_PATH

REFORM_NUMBER
REFORM_NUMBER string

REFORM_NUMBER

REMOVED_DATE
REMOVED_DATE string

REMOVED_DATE

RENEWAL_DECISION_ID
RENEWAL_DECISION_ID string

RENEWAL_DECISION_ID

RENEWAL_VALUE
RENEWAL_VALUE string

RENEWAL_VALUE

RENEWAL_VALUE_CUR_ID
RENEWAL_VALUE_CUR_ID string

RENEWAL_VALUE_CUR_ID

REPAIRED_BY_ID
REPAIRED_BY_ID string

REPAIRED_BY_ID

REPAIRED_BY_PATH
REPAIRED_BY_PATH string

REPAIRED_BY_PATH

REQUEST_ID
REQUEST_ID string

REQUEST_ID

RESALES_VALUE
RESALES_VALUE string

RESALES_VALUE

SCHEDULED_END
SCHEDULED_END date-time

SCHEDULED_END

SD_CATALOG_ID
SD_CATALOG_ID string

SD_CATALOG_ID

SD_CATALOG_PATH
SD_CATALOG_PATH string

SD_CATALOG_PATH

SD_DEFAULT_INCIDENT_ID
SD_DEFAULT_INCIDENT_ID string

SD_DEFAULT_INCIDENT_ID

SD_DEFAULT_INCIDENT_PATH
SD_DEFAULT_INCIDENT_PATH string

SD_DEFAULT_INCIDENT_PATH

SD_DEFAULT_REQUEST_ID
SD_DEFAULT_REQUEST_ID string

SD_DEFAULT_REQUEST_ID

SD_DEFAULT_REQUEST_PATH
SD_DEFAULT_REQUEST_PATH string

SD_DEFAULT_REQUEST_PATH

SERIAL_NUMBER
SERIAL_NUMBER string

SERIAL_NUMBER

SERVER_TYPE_ID
SERVER_TYPE_ID string

SERVER_TYPE_ID

SLA_ID
SLA_ID string

SLA_ID

STATUS_ID
STATUS_ID string

STATUS_ID

SUPPLIER_ID
SUPPLIER_ID string

SUPPLIER_ID

SUPPLIER_PATH
SUPPLIER_PATH string

SUPPLIER_PATH

TERM
TERM string

TERM

UPDATED_BY_DISCOVERY
UPDATED_BY_DISCOVERY string

UPDATED_BY_DISCOVERY

UPDATE_COVERAGE_TERM
UPDATE_COVERAGE_TERM string

UPDATE_COVERAGE_TERM

WARANTY_TYPE_ID
WARANTY_TYPE_ID string

WARANTY_TYPE_ID

XPOS
XPOS string

XPOS

YPOS
YPOS string

YPOS

ZPOS
ZPOS string

ZPOS

Returns a specific link corresponding to a {parent_ci_id} and a {child_ci_id}

Parameters

Name Key Required Type Description
Account of your EasyVista platform.
account True string

Account of your EasyVista platform.

Unique identification of parent configuration item.
parent_ci_id True string

Unique identification of parent configuration item.

Unique identification of child configurataion item.
child_ci_id True string

Unique identification of child configurataion item.

Returns

Name Path Type Description
BLOCKING
BLOCKING string

BLOCKING

CHILD_CI_ID
CHILD_CI_ID string

CHILD_CI_ID

HREF
HREF string

HREF

PARENT_CI_ID
PARENT_CI_ID string

PARENT_CI_ID

PARENT_HREF
PARENT_HREF string

PARENT_HREF

REFERENCE_FR
RELATION_TYPE.REFERENCE_FR string

REFERENCE_FR

REFERENCE_ID
RELATION_TYPE.REFERENCE_ID string

REFERENCE_ID

RELATION_TYPE_ID
RELATION_TYPE_ID string

RELATION_TYPE_ID

Returns all the links for a specific configuration item {ci_id}.

Parameters

Name Key Required Type Description
Account of your EasyVista platform.
account True string

Account of your EasyVista platform.

Unique identification of configurataion item.
ci_id True string

Unique identification of configurataion item.

Returns

Name Path Type Description
$.HREF
HREF string

$.HREF

record_count
record_count string

record_count

records
records array of object

records

BLOCKING
records.BLOCKING string

BLOCKING

CHILD_CI_ID
records.CHILD_CI_ID string

CHILD_CI_ID

$.records.[*].HREF
records.HREF string

$.records.[*].HREF

PARENT_CI_ID
records.PARENT_CI_ID string

PARENT_CI_ID

PARENT_HREF
records.PARENT_HREF string

PARENT_HREF

REFERENCE_FR
records.RELATION_TYPE.REFERENCE_FR string

REFERENCE_FR

REFERENCE_ID
records.RELATION_TYPE.REFERENCE_ID string

REFERENCE_ID

RELATION_TYPE_ID
records.RELATION_TYPE_ID string

RELATION_TYPE_ID

total_record_count
total_record_count string

total_record_count

View Configuration Items List

Returns List of configuration items.

Parameters

Name Key Required Type Description
Search/Filter on fields.
search string

Search/Filter on fields.

Selected fields to be returned.
fields string

Selected fields to be returned.

Sort string.
sort string

Sort string.

Maximum number of rows to be returned.
max_rows string

Maximum number of rows to be returned.

Account of your EasyVista platform.
account True string

Account of your EasyVista platform.

Returns

Name Path Type Description
$.HREF
HREF string

$.HREF

record_count
record_count string

record_count

records
records array of object

records

ASSET_ID
records.ASSET_ID string

ASSET_ID

ASSET_TAG
records.ASSET_TAG string

ASSET_TAG

CI_STATUS_ID
records.CI_STATUS_ID string

CI_STATUS_ID

CI_VERSION
records.CI_VERSION string

CI_VERSION

$.records.[*].HREF
records.HREF string

$.records.[*].HREF

NETWORK_IDENTIFIER
records.NETWORK_IDENTIFIER string

NETWORK_IDENTIFIER

total_record_count
total_record_count string

total_record_count

View Employee

Returns the specified Employee.

Parameters

Name Key Required Type Description
Account of your EasyVista platform.
account True string

Account of your EasyVista platform.

Unique identification of employee.
employee_id True string

Unique identification of employee.

Returns

Name Path Type Description
APPROVED_TO_VALIDATE
APPROVED_TO_VALIDATE string

APPROVED_TO_VALIDATE

AVAILABILITY_STATUS_ID
AVAILABILITY_STATUS_ID string

AVAILABILITY_STATUS_ID

AVAILABLE_FIELD_1
AVAILABLE_FIELD_1 string

AVAILABLE_FIELD_1

AVAILABLE_FIELD_2
AVAILABLE_FIELD_2 string

AVAILABLE_FIELD_2

AVAILABLE_FIELD_3
AVAILABLE_FIELD_3 string

AVAILABLE_FIELD_3

AVAILABLE_FIELD_4
AVAILABLE_FIELD_4 string

AVAILABLE_FIELD_4

AVAILABLE_FIELD_5
AVAILABLE_FIELD_5 string

AVAILABLE_FIELD_5

AVAILABLE_FIELD_6
AVAILABLE_FIELD_6 string

AVAILABLE_FIELD_6

BEGIN_OF_CONTRACT
BEGIN_OF_CONTRACT date-time

BEGIN_OF_CONTRACT

CELLULAR_NUMBER
CELLULAR_NUMBER string

CELLULAR_NUMBER

CHAT_LOGIN
CHAT_LOGIN string

CHAT_LOGIN

CIVIL_STATUS_ID
CIVIL_STATUS_ID string

CIVIL_STATUS_ID

COMMENT_EMPLOYEE_HREF
COMMENT_EMPLOYEE.HREF string

COMMENT_EMPLOYEE_HREF

COST_PER_HOUR
COST_PER_HOUR string

COST_PER_HOUR

COST_PER_HOUR_CUR_ID
COST_PER_HOUR_CUR_ID string

COST_PER_HOUR_CUR_ID

DEFAULT_COST_CENTER_ID
DEFAULT_COST_CENTER_ID string

DEFAULT_COST_CENTER_ID

DELEGATION_FROM
DELEGATION_FROM string

DELEGATION_FROM

DELEGATION_ID
DELEGATION_ID string

DELEGATION_ID

DELEGATION_TO
DELEGATION_TO string

DELEGATION_TO

DEPARTMENT_CODE
DEPARTMENT.DEPARTMENT_CODE string

DEPARTMENT_CODE

DEPARTMENT_FR
DEPARTMENT.DEPARTMENT_FR string

DEPARTMENT_FR

DEPARTMENT_ID
DEPARTMENT.DEPARTMENT_ID string

DEPARTMENT_ID

DEPARTMENT_LABEL
DEPARTMENT.DEPARTMENT_LABEL string

DEPARTMENT_LABEL

DEPARTMENT_PATH
DEPARTMENT.DEPARTMENT_PATH string

DEPARTMENT_PATH

DEPARTMENT_HREF
DEPARTMENT.HREF string

DEPARTMENT_HREF

DEPARTMENT_ID
DEPARTMENT_ID string

DEPARTMENT_ID

DEPARTMENT_PATH
DEPARTMENT_PATH string

DEPARTMENT_PATH

EMPLOYEE_ID
EMPLOYEE_ID string

EMPLOYEE_ID

END_OF_CONTRACT
END_OF_CONTRACT date-time

END_OF_CONTRACT

E_MAIL
E_MAIL string

E_MAIL

E_PTO
E_PTO string

E_PTO

E_SANDBOX_USER
E_SANDBOX_USER string

E_SANDBOX_USER

FAX_NUMBER
FAX_NUMBER string

FAX_NUMBER

FUNCTION_ID
FUNCTION_ID string

FUNCTION_ID

MAIN_HREF
HREF string

MAIN_HREF

ICQ_NUMBER
ICQ_NUMBER string

ICQ_NUMBER

IDENTIFICATION
IDENTIFICATION string

IDENTIFICATION

IMPACT
IMPACT string

IMPACT

IS_AUTOMATIC_STATUS
IS_AUTOMATIC_STATUS string

IS_AUTOMATIC_STATUS

IS_SYSTEM
IS_SYSTEM string

IS_SYSTEM

IT_CORRESPONDENT
IT_CORRESPONDENT string

IT_CORRESPONDENT

LANGUAGE_ID
LANGUAGE_ID string

LANGUAGE_ID

LAST_INTEGRATION
LAST_INTEGRATION date-time

LAST_INTEGRATION

LAST_NAME
LAST_NAME string

LAST_NAME

LAST_UPDATE
LAST_UPDATE date-time

LAST_UPDATE

CITY
LOCATION.CITY string

CITY

LOCATION_HREF
LOCATION.HREF string

LOCATION_HREF

LOCATION_CODE
LOCATION.LOCATION_CODE string

LOCATION_CODE

LOCATION_FR
LOCATION.LOCATION_FR string

LOCATION_FR

LOCATION_ID
LOCATION.LOCATION_ID string

LOCATION_ID

LOCATION_PATH
LOCATION.LOCATION_PATH date-time

LOCATION_PATH

LOCATION_ID
LOCATION_ID string

LOCATION_ID

LOCATION_PATH
LOCATION_PATH date-time

LOCATION_PATH

LOCATION_TO_CHECK_REQUEST_ID
LOCATION_TO_CHECK_REQUEST_ID string

LOCATION_TO_CHECK_REQUEST_ID

LOGIN
LOGIN string

LOGIN

MAIL_ALERT
MAIL_ALERT string

MAIL_ALERT

MANAGER_BEGIN_OF_CONTRACT
MANAGER.BEGIN_OF_CONTRACT string

MANAGER_BEGIN_OF_CONTRACT

MANAGER_CELLULAR_NUMBER
MANAGER.CELLULAR_NUMBER string

MANAGER_CELLULAR_NUMBER

MANAGER_DEPARTMENT_PATH
MANAGER.DEPARTMENT_PATH string

MANAGER_DEPARTMENT_PATH

MANAGER_EMPLOYEE_ID
MANAGER.EMPLOYEE_ID string

MANAGER_EMPLOYEE_ID

MANAGER_E_MAIL
MANAGER.E_MAIL string

MANAGER_E_MAIL

MANAGER_LAST_NAME
MANAGER.LAST_NAME string

MANAGER_LAST_NAME

MANAGER_LOCATION_PATH
MANAGER.LOCATION_PATH string

MANAGER_LOCATION_PATH

MANAGER_PHONE_NUMBER
MANAGER.PHONE_NUMBER string

MANAGER_PHONE_NUMBER

MANAGER_ID
MANAGER_ID string

MANAGER_ID

MESSENGER_SIGN_NAME
MESSENGER_SIGN_NAME string

MESSENGER_SIGN_NAME

NOTIFICATION_TYPE_ID
NOTIFICATION_TYPE_ID string

NOTIFICATION_TYPE_ID

PASSWD_LAST_UPDATE_UT
PASSWD_LAST_UPDATE_UT date-time

PASSWD_LAST_UPDATE_UT

PERSON_IN_CHARGE
PERSON_IN_CHARGE string

PERSON_IN_CHARGE

PHONE_NUMBER
PHONE_NUMBER date-time

PHONE_NUMBER

PICTURE_PATH
PICTURE_PATH string

PICTURE_PATH

PLANNING_ID
PLANNING_ID string

PLANNING_ID

STYLE_ID
STYLE_ID string

STYLE_ID

SUPPLIER_ID
SUPPLIER_ID string

SUPPLIER_ID

SUPPLIER_PATH
SUPPLIER_PATH string

SUPPLIER_PATH

TITLE_ID
TITLE_ID string

TITLE_ID

TRIAL_END
TRIAL_END string

TRIAL_END

VALIDATION_LEVEL
VALIDATION_LEVEL string

VALIDATION_LEVEL

VALIDATOR_ID
VALIDATOR_ID string

VALIDATOR_ID

VIP
VIP string

VIP

VIP_LEVEL_ID
VIP_LEVEL_ID string

VIP_LEVEL_ID

WAVE_ADDRESS
WAVE_ADDRESS string

WAVE_ADDRESS

View Employees List

Returns List of Employees.

Parameters

Name Key Required Type Description
Search/Filter on fields.
search string

Search/Filter on fields.

Selected fields to be returned.
fields string

Selected fields to be returned.

Sort string.
sort string

Sort string.

Maximum number of rows to be returned.
max_rows string

Maximum number of rows to be returned.

Account of your EasyVista platform.
account True string

Account of your EasyVista platform.

Returns

Name Path Type Description
MAIN_HREF
HREF string

MAIN_HREF

record_count
record_count string

record_count

records
records array of object

records

BEGIN_OF_CONTRACT
records.BEGIN_OF_CONTRACT date-time

BEGIN_OF_CONTRACT

CELLULAR_NUMBER
records.CELLULAR_NUMBER string

CELLULAR_NUMBER

DEPARTMENT_CODE
records.DEPARTMENT.DEPARTMENT_CODE string

DEPARTMENT_CODE

DEPARTMENT_FR
records.DEPARTMENT.DEPARTMENT_FR string

DEPARTMENT_FR

DEPARTMENT_ID
records.DEPARTMENT.DEPARTMENT_ID string

DEPARTMENT_ID

DEPARTMENT_LABEL
records.DEPARTMENT.DEPARTMENT_LABEL string

DEPARTMENT_LABEL

DEPARTMENT_PATH
records.DEPARTMENT.DEPARTMENT_PATH string

DEPARTMENT_PATH

DEPARTMENT_HREF
records.DEPARTMENT.HREF string

DEPARTMENT_HREF

DEPARTMENT_ID
records.DEPARTMENT_ID string

DEPARTMENT_ID

DEPARTMENT_PATH
records.DEPARTMENT_PATH string

DEPARTMENT_PATH

EMPLOYEE_ID
records.EMPLOYEE_ID string

EMPLOYEE_ID

E_MAIL
records.E_MAIL string

E_MAIL

HREF
records.HREF string

HREF

LAST_NAME
records.LAST_NAME string

LAST_NAME

CITY
records.LOCATION.CITY string

CITY

LOCATION_HREF
records.LOCATION.HREF string

LOCATION_HREF

LOCATION_CODE
records.LOCATION.LOCATION_CODE string

LOCATION_CODE

LOCATION_FR
records.LOCATION.LOCATION_FR string

LOCATION_FR

LOCATION_ID
records.LOCATION.LOCATION_ID string

LOCATION_ID

LOCATION_PATH
records.LOCATION.LOCATION_PATH string

LOCATION_PATH

LOCATION_ID
records.LOCATION_ID string

LOCATION_ID

LOCATION_PATH
records.LOCATION_PATH string

LOCATION_PATH

MANAGER_BEGIN_OF_CONTRACT
records.MANAGER.BEGIN_OF_CONTRACT string

MANAGER_BEGIN_OF_CONTRACT

MANAGER_CELLULAR_NUMBER
records.MANAGER.CELLULAR_NUMBER string

MANAGER_CELLULAR_NUMBER

MANAGER_DEPARTMENT_PATH
records.MANAGER.DEPARTMENT_PATH string

MANAGER_DEPARTMENT_PATH

MANAGER_EMPLOYEE_ID
records.MANAGER.EMPLOYEE_ID string

MANAGER_EMPLOYEE_ID

MANAGER_E_MAIL
records.MANAGER.E_MAIL string

MANAGER_E_MAIL

MANAGER_HREF
records.MANAGER.HREF string

MANAGER_HREF

MANAGER_LAST_NAME
records.MANAGER.LAST_NAME string

MANAGER_LAST_NAME

MANAGER_LOCATION_PATH
records.MANAGER.LOCATION_PATH string

MANAGER_LOCATION_PATH

MANAGER_PHONE_NUMBER
records.MANAGER.PHONE_NUMBER string

MANAGER_PHONE_NUMBER

PHONE_NUMBER
records.PHONE_NUMBER string

PHONE_NUMBER

total_record_count
total_record_count string

total_record_count

View Entities List

Returns List of entities.

Parameters

Name Key Required Type Description
Search/Filter on fields.
search string

Search/Filter on fields.

Selected fields to be returned.
fields string

Selected fields to be returned.

Sort string.
sort string

Sort string.

Maximum number of rows to be returned.
max_rows string

Maximum number of rows to be returned.

Account of your EasyVista platform.
account True string

Account of your EasyVista platform.

Returns

Name Path Type Description
$.HREF
HREF string

$.HREF

record_count
record_count string

record_count

records
records array of object

records

DEPARTMENT_CODE
records.DEPARTMENT_CODE string

DEPARTMENT_CODE

DEPARTMENT_FR
records.DEPARTMENT_FR string

DEPARTMENT_FR

DEPARTMENT_ID
records.DEPARTMENT_ID string

DEPARTMENT_ID

DEPARTMENT_LABEL
records.DEPARTMENT_LABEL string

DEPARTMENT_LABEL

DEPARTMENT_PATH
records.DEPARTMENT_PATH string

DEPARTMENT_PATH

$.records.[*].HREF
records.HREF string

$.records.[*].HREF

total_record_count
total_record_count string

total_record_count

View Entity

Returns the specified entity.

Parameters

Name Key Required Type Description
Account of your EasyVista platform.
account True string

Account of your EasyVista platform.

Unique identification of department.
department_id True string

Unique identification of department.

Returns

Name Path Type Description
AVAILABLE_FIELD_1
AVAILABLE_FIELD_1 string

AVAILABLE_FIELD_1

AVAILABLE_FIELD_2
AVAILABLE_FIELD_2 string

AVAILABLE_FIELD_2

AVAILABLE_FIELD_3
AVAILABLE_FIELD_3 string

AVAILABLE_FIELD_3

AVAILABLE_FIELD_4
AVAILABLE_FIELD_4 string

AVAILABLE_FIELD_4

AVAILABLE_FIELD_5
AVAILABLE_FIELD_5 string

AVAILABLE_FIELD_5

AVAILABLE_FIELD_6
AVAILABLE_FIELD_6 string

AVAILABLE_FIELD_6

HREF
COMMENT_DEPARTMENT.HREF string

HREF

CURRENCY_ID
CURRENCY_ID string

CURRENCY_ID

DEFAULT_COST_CENTER_ID
DEFAULT_COST_CENTER_ID string

DEFAULT_COST_CENTER_ID

DEPARTMENT_CODE
DEPARTMENT_CODE string

DEPARTMENT_CODE

DEPARTMENT_EN
DEPARTMENT_EN string

DEPARTMENT_EN

DEPARTMENT_FR
DEPARTMENT_FR string

DEPARTMENT_FR

DEPARTMENT_GE
DEPARTMENT_GE string

DEPARTMENT_GE

DEPARTMENT_ID
DEPARTMENT_ID string

DEPARTMENT_ID

DEPARTMENT_IT
DEPARTMENT_IT string

DEPARTMENT_IT

DEPARTMENT_L1
DEPARTMENT_L1 string

DEPARTMENT_L1

DEPARTMENT_L2
DEPARTMENT_L2 string

DEPARTMENT_L2

DEPARTMENT_L3
DEPARTMENT_L3 string

DEPARTMENT_L3

DEPARTMENT_L4
DEPARTMENT_L4 string

DEPARTMENT_L4

DEPARTMENT_L5
DEPARTMENT_L5 string

DEPARTMENT_L5

DEPARTMENT_L6
DEPARTMENT_L6 string

DEPARTMENT_L6

DEPARTMENT_LABEL
DEPARTMENT_LABEL string

DEPARTMENT_LABEL

DEPARTMENT_PATH
DEPARTMENT_PATH string

DEPARTMENT_PATH

DEPARTMENT_PO
DEPARTMENT_PO string

DEPARTMENT_PO

DEPARTMENT_SP
DEPARTMENT_SP string

DEPARTMENT_SP

END_DATE
END_DATE string

END_DATE

HREF
HREF string

HREF

LAST_INTEGRATION
LAST_INTEGRATION string

LAST_INTEGRATION

LAST_UPDATE
LAST_UPDATE string

LAST_UPDATE

LEVEL
LEVEL string

LEVEL

MANAGER_ID
MANAGER_ID string

MANAGER_ID

PARENT_DEPARTMENT_ID
PARENT_DEPARTMENT_ID string

PARENT_DEPARTMENT_ID

PARENT_DEPARTMENT_PATH
PARENT_DEPARTMENT_PATH string

PARENT_DEPARTMENT_PATH

SLA_ID
SLA_ID string

SLA_ID

START_DATE
START_DATE string

START_DATE

URL_MAP
URL_MAP string

URL_MAP

View Known Errors

Returns the specified known Errors.

Parameters

Name Key Required Type Description
Account of your EasyVista platform.
account True string

Account of your EasyVista platform.

Unique identification of known problem.
kp_id True string

Unique identification of known problem.

Returns

Name Path Type Description
$.ANSWER_EN.HREF
ANSWER_EN.HREF string

$.ANSWER_EN.HREF

$.ANSWER_FR.HREF
ANSWER_FR.HREF string

$.ANSWER_FR.HREF

$.ANSWER_GE.HREF
ANSWER_GE.HREF string

$.ANSWER_GE.HREF

$.ANSWER_IT.HREF
ANSWER_IT.HREF string

$.ANSWER_IT.HREF

$.ANSWER_L1.HREF
ANSWER_L1.HREF string

$.ANSWER_L1.HREF

$.ANSWER_L2.HREF
ANSWER_L2.HREF string

$.ANSWER_L2.HREF

$.ANSWER_L3.HREF
ANSWER_L3.HREF string

$.ANSWER_L3.HREF

$.ANSWER_L4.HREF
ANSWER_L4.HREF string

$.ANSWER_L4.HREF

$.ANSWER_L5.HREF
ANSWER_L5.HREF string

$.ANSWER_L5.HREF

$.ANSWER_L6.HREF
ANSWER_L6.HREF string

$.ANSWER_L6.HREF

$.ANSWER_PO.HREF
ANSWER_PO.HREF string

$.ANSWER_PO.HREF

$.ANSWER_SP.HREF
ANSWER_SP.HREF string

$.ANSWER_SP.HREF

AVAILABLE_FIELD_1
AVAILABLE_FIELD_1 string

AVAILABLE_FIELD_1

AVAILABLE_FIELD_2
AVAILABLE_FIELD_2 string

AVAILABLE_FIELD_2

AVAILABLE_FIELD_3
AVAILABLE_FIELD_3 string

AVAILABLE_FIELD_3

AVAILABLE_FIELD_4
AVAILABLE_FIELD_4 string

AVAILABLE_FIELD_4

AVAILABLE_FIELD_5
AVAILABLE_FIELD_5 string

AVAILABLE_FIELD_5

AVAILABLE_FIELD_6
AVAILABLE_FIELD_6 string

AVAILABLE_FIELD_6

CREATION_DATE
CREATION_DATE date-time

CREATION_DATE

END_DATE
END_DATE string

END_DATE

EXPECTED_RESOLUTION_DATE
EXPECTED_RESOLUTION_DATE string

EXPECTED_RESOLUTION_DATE

$.E_URL.HREF
E_URL.HREF string

$.E_URL.HREF

$.HREF
HREF string

$.HREF

IMPLEMENTATION_TIME
IMPLEMENTATION_TIME string

IMPLEMENTATION_TIME

KNOWN_PROBLEMS_ID
KNOWN_PROBLEMS_ID string

KNOWN_PROBLEMS_ID

KNOWN_PROBLEM_PATH
KNOWN_PROBLEM_PATH string

KNOWN_PROBLEM_PATH

KP_NUMBER
KP_NUMBER date-time

KP_NUMBER

LAST_UPDATE
LAST_UPDATE date-time

LAST_UPDATE

LAST_UPDATE_UT
LAST_UPDATE_UT date-time

LAST_UPDATE_UT

QUESTION_EN
QUESTION_EN string

QUESTION_EN

QUESTION_FR
QUESTION_FR string

QUESTION_FR

QUESTION_GE
QUESTION_GE string

QUESTION_GE

QUESTION_IT
QUESTION_IT string

QUESTION_IT

QUESTION_L1
QUESTION_L1 string

QUESTION_L1

QUESTION_L2
QUESTION_L2 string

QUESTION_L2

QUESTION_L3
QUESTION_L3 string

QUESTION_L3

QUESTION_L4
QUESTION_L4 string

QUESTION_L4

QUESTION_L5
QUESTION_L5 string

QUESTION_L5

QUESTION_L6
QUESTION_L6 string

QUESTION_L6

QUESTION_PO
QUESTION_PO string

QUESTION_PO

QUESTION_SP
QUESTION_SP string

QUESTION_SP

REVISION_DATE
REVISION_DATE string

REVISION_DATE

REVISION_DATE_UT
REVISION_DATE_UT string

REVISION_DATE_UT

VERSION
VERSION string

VERSION

View Known Errors List

Returns List of known errors.

Parameters

Name Key Required Type Description
Search/Filter on fields.
search string

Search/Filter on fields.

Selected fields to be returned.
fields string

Selected fields to be returned.

Sort string.
sort string

Sort string.

Maximum number of rows to be returned.
max_rows string

Maximum number of rows to be returned.

Account of your EasyVista platform.
account True string

Account of your EasyVista platform.

Returns

Name Path Type Description
$.HREF
HREF string

$.HREF

record_count
record_count string

record_count

records
records array of object

records

$.records.[*].HREF
records.HREF string

$.records.[*].HREF

KNOWN_PROBLEMS_ID
records.KNOWN_PROBLEMS_ID string

KNOWN_PROBLEMS_ID

KNOWN_PROBLEM_PATH
records.KNOWN_PROBLEM_PATH date-time

KNOWN_PROBLEM_PATH

KP_NUMBER
records.KP_NUMBER string

KP_NUMBER

QUESTION_FR
records.QUESTION_FR date-time

QUESTION_FR

total_record_count
total_record_count string

total_record_count

View Location

Returns the specified location.

Parameters

Name Key Required Type Description
Account of your EasyVista platform.
account True string

Account of your EasyVista platform.

Unique identification of location.
location_id True string

Unique identification of location.

Returns

Name Path Type Description
AVAILABLE_FIELD_1
AVAILABLE_FIELD_1 string

AVAILABLE_FIELD_1

AVAILABLE_FIELD_2
AVAILABLE_FIELD_2 string

AVAILABLE_FIELD_2

AVAILABLE_FIELD_3
AVAILABLE_FIELD_3 string

AVAILABLE_FIELD_3

AVAILABLE_FIELD_4
AVAILABLE_FIELD_4 string

AVAILABLE_FIELD_4

AVAILABLE_FIELD_5
AVAILABLE_FIELD_5 string

AVAILABLE_FIELD_5

AVAILABLE_FIELD_6
AVAILABLE_FIELD_6 string

AVAILABLE_FIELD_6

CITY
CITY string

CITY

$.COMMENT_LOCATION.HREF
COMMENT_LOCATION.HREF string

$.COMMENT_LOCATION.HREF

COUNTRY_ID
COUNTRY_ID string

COUNTRY_ID

DISCOVERY_NAME
DISCOVERY_NAME string

DISCOVERY_NAME

END_DATE
END_DATE string

END_DATE

E_CAPACITY
E_CAPACITY string

E_CAPACITY

E_IS_MEETING_ROOM
E_IS_MEETING_ROOM string

E_IS_MEETING_ROOM

E_WIFI_LOGIN
E_WIFI_LOGIN string

E_WIFI_LOGIN

FAX
FAX string

FAX

G_MAP_LAT
G_MAP_LAT string

G_MAP_LAT

G_MAP_LNG
G_MAP_LNG string

G_MAP_LNG

$.HREF
HREF string

$.HREF

IS_DELIVERY_ADDRESS
IS_DELIVERY_ADDRESS string

IS_DELIVERY_ADDRESS

LAST_INTEGRATION
LAST_INTEGRATION date-time

LAST_INTEGRATION

LAST_UPDATE
LAST_UPDATE date-time

LAST_UPDATE

LEVEL
LEVEL string

LEVEL

LOCATION_CODE
LOCATION_CODE string

LOCATION_CODE

LOCATION_EN
LOCATION_EN string

LOCATION_EN

LOCATION_FR
LOCATION_FR string

LOCATION_FR

LOCATION_GE
LOCATION_GE string

LOCATION_GE

LOCATION_ID
LOCATION_ID string

LOCATION_ID

LOCATION_IT
LOCATION_IT string

LOCATION_IT

LOCATION_L1
LOCATION_L1 string

LOCATION_L1

LOCATION_L2
LOCATION_L2 string

LOCATION_L2

LOCATION_L3
LOCATION_L3 string

LOCATION_L3

LOCATION_L4
LOCATION_L4 string

LOCATION_L4

LOCATION_L5
LOCATION_L5 string

LOCATION_L5

LOCATION_L6
LOCATION_L6 string

LOCATION_L6

LOCATION_PATH
LOCATION_PATH string

LOCATION_PATH

LOCATION_PO
LOCATION_PO string

LOCATION_PO

LOCATION_SP
LOCATION_SP string

LOCATION_SP

MANAGER_ID
MANAGER_ID string

MANAGER_ID

PARENT_LOCATION_ID
PARENT_LOCATION_ID string

PARENT_LOCATION_ID

PARENT_LOCATION_PATH
PARENT_LOCATION_PATH string

PARENT_LOCATION_PATH

PHONE
PHONE string

PHONE

REGION_ZONE_ID
REGION_ZONE_ID string

REGION_ZONE_ID

SLA_ID
SLA_ID string

SLA_ID

START_DATE
START_DATE string

START_DATE

STATE_ID
STATE_ID string

STATE_ID

STATUS_ID
STATUS_ID string

STATUS_ID

STREET_ADDRESS_1
STREET_ADDRESS_1 string

STREET_ADDRESS_1

STREET_ADDRESS_2
STREET_ADDRESS_2 string

STREET_ADDRESS_2

TIME_ZONE_ID
TIME_ZONE_ID string

TIME_ZONE_ID

URL_MAP
URL_MAP string

URL_MAP

ZIP_CODE
ZIP_CODE string

ZIP_CODE

View Locations List

Returns List of locations.

Parameters

Name Key Required Type Description
Search/Filter on fields.
search string

Search/Filter on fields.

Selected fields to be returned.
fields string

Selected fields to be returned.

Sort string.
sort string

Sort string.

Maximum number of rows to be returned.
max_rows string

Maximum number of rows to be returned.

Account of your EasyVista platform.
account True string

Account of your EasyVista platform.

Returns

Name Path Type Description
$.HREF
HREF string

$.HREF

record_count
record_count string

record_count

records
records array of object

records

CITY
records.CITY string

CITY

$.records.[*].HREF
records.HREF string

$.records.[*].HREF

LOCATION_CODE
records.LOCATION_CODE string

LOCATION_CODE

LOCATION_FR
records.LOCATION_FR string

LOCATION_FR

LOCATION_ID
records.LOCATION_ID string

LOCATION_ID

LOCATION_PATH
records.LOCATION_PATH string

LOCATION_PATH

total_record_count
total_record_count string

total_record_count

View Manufacturer

Returns the specified Manufacturer.

Parameters

Name Key Required Type Description
Account of your EasyVista platform.
account True string

Account of your EasyVista platform.

Unique identification of manufacturer.
manufacturer_id True string

Unique identification of manufacturer.

Returns

Name Path Type Description
DISCOVERY_NAME
DISCOVERY_NAME string

DISCOVERY_NAME

HREF
HREF string

HREF

IS_MANUFACTURER
IS_MANUFACTURER string

IS_MANUFACTURER

IS_PUBLISHER
IS_PUBLISHER string

IS_PUBLISHER

MANUFACTURER
MANUFACTURER string

MANUFACTURER

MANUFACTURER_ID
MANUFACTURER_ID string

MANUFACTURER_ID

WEB_SITE
WEB_SITE string

WEB_SITE

View Manufacturer List

Returns List of manufacturers.

Parameters

Name Key Required Type Description
Search/Filter on fields.
search string

Search/Filter on fields.

Sort string.
sort string

Sort string.

Maximum number of rows to be returned.
max_rows string

Maximum number of rows to be returned.

Account of your EasyVista platform.
account True string

Account of your EasyVista platform.

Returns

Name Path Type Description
$.HREF
HREF string

$.HREF

record_count
record_count string

record_count

records
records array of object

records

DISCOVERY_NAME
records.DISCOVERY_NAME string

DISCOVERY_NAME

$.records.[*].HREF
records.HREF string

$.records.[*].HREF

MANUFACTURER
records.MANUFACTURER string

MANUFACTURER

MANUFACTURER_ID
records.MANUFACTURER_ID string

MANUFACTURER_ID

total_record_count
total_record_count string

total_record_count

View Request - Incident

Returns the specified incident or request.

Parameters

Name Key Required Type Description
Account of your EasyVista platform.
account True string

Account of your EasyVista platform.

Unique identification of request or incident.
rfc_number True string

Unique identification of request or incident.

Returns

Name Path Type Description
ANALYTICAL_CHARGE_ID
ANALYTICAL_CHARGE_ID string

ANALYTICAL_CHARGE_ID

ANALYTICAL_CHARGE_PATH
ANALYTICAL_CHARGE_PATH string

ANALYTICAL_CHARGE_PATH

ASSET_ID
ASSET_ID string

ASSET_ID

AVAILABLE_FIELD_1
AVAILABLE_FIELD_1 string

AVAILABLE_FIELD_1

AVAILABLE_FIELD_2
AVAILABLE_FIELD_2 string

AVAILABLE_FIELD_2

AVAILABLE_FIELD_3
AVAILABLE_FIELD_3 string

AVAILABLE_FIELD_3

AVAILABLE_FIELD_4
AVAILABLE_FIELD_4 string

AVAILABLE_FIELD_4

AVAILABLE_FIELD_5
AVAILABLE_FIELD_5 string

AVAILABLE_FIELD_5

AVAILABLE_FIELD_6
AVAILABLE_FIELD_6 string

AVAILABLE_FIELD_6

BUDGET_EFFECTIVE
BUDGET_EFFECTIVE string

BUDGET_EFFECTIVE

BUDGET_ID
BUDGET_ID string

BUDGET_ID

BUDGET_PLANNED
BUDGET_PLANNED string

BUDGET_PLANNED

CAN_BE_DUPLICATED
CAN_BE_DUPLICATED string

CAN_BE_DUPLICATED

CATALOG_REQUEST_PATH
CATALOG_REQUEST.CATALOG_REQUEST_PATH string

CATALOG_REQUEST_PATH

CODE
CATALOG_REQUEST.CODE string

CODE

CATALOG_REQUEST_HREF
CATALOG_REQUEST.HREF string

HREF

SD_CATALOG_ID
CATALOG_REQUEST.SD_CATALOG_ID string

SD_CATALOG_ID

TITLE_FR
CATALOG_REQUEST.TITLE_FR string

TITLE_FR

CI_ID
CI_ID string

CI_ID

CLICK_2_GET_INSTALL_RESULT
CLICK_2_GET_INSTALL_RESULT string

CLICK_2_GET_INSTALL_RESULT

COMMENT_HREF
COMMENT.HREF string

COMMENT_HREF

CONTINUITY_PLAN_ID
CONTINUITY_PLAN_ID string

CONTINUITY_PLAN_ID

COST_CENTER_ID
COST_CENTER_ID string

COST_CENTER_ID

CREATION_DATE_UT
CREATION_DATE_UT date-time

CREATION_DATE_UT

DELAY
DELAY string

DELAY

DEPARTMENT_CODE
DEPARTMENT.DEPARTMENT_CODE string

DEPARTMENT_CODE

DEPARTMENT_FR
DEPARTMENT.DEPARTMENT_FR string

DEPARTMENT_FR

DEPARTMENT_ID
DEPARTMENT.DEPARTMENT_ID string

DEPARTMENT_ID

DEPARTMENT_LABEL
DEPARTMENT.DEPARTMENT_LABEL string

DEPARTMENT_LABEL

DEPARTMENT_PATH
DEPARTMENT.DEPARTMENT_PATH string

DEPARTMENT_PATH

DEPARTMENT_HREF
DEPARTMENT.HREF string

DEPARTMENT_HREF

DEPARTMENT_ID
DEPARTMENT_ID string

DEPARTMENT_ID

DEPARTMENT_PATH
DEPARTMENT_PATH string

DEPARTMENT_PATH

DESCRIPTION_HREF
DESCRIPTION.HREF string

DESCRIPTION_HREF

DYNAMIC_DETAILS_HREF
DYNAMIC_DETAILS.HREF string

DYNAMIC_DETAILS_HREF

EFFECTIVE_CHANGE_DATE_END
EFFECTIVE_CHANGE_DATE_END string

EFFECTIVE_CHANGE_DATE_END

EFFECTIVE_CHANGE_DATE_START
EFFECTIVE_CHANGE_DATE_START string

EFFECTIVE_CHANGE_DATE_START

END_DATE_UT
END_DATE_UT date-time

END_DATE_UT

ESTIMATED_NET_PRICE
ESTIMATED_NET_PRICE string

ESTIMATED_NET_PRICE

ESTIMATED_PERCENT_COMPLETE
ESTIMATED_PERCENT_COMPLETE string

ESTIMATED_PERCENT_COMPLETE

EXPECTED_DATE_UT
EXPECTED_DATE_UT string

EXPECTED_DATE_UT

EXPECTED_DURATION
EXPECTED_DURATION string

EXPECTED_DURATION

EXPECTED_END_DATE_UT
EXPECTED_END_DATE_UT string

EXPECTED_END_DATE_UT

EXPECTED_START_DATE_UT
EXPECTED_START_DATE_UT string

EXPECTED_START_DATE_UT

EXTERNAL_REFERENCE
EXTERNAL_REFERENCE string

EXTERNAL_REFERENCE

FIRST_CALL_RESOLUTION
FIRST_CALL_RESOLUTION string

FIRST_CALL_RESOLUTION

HOUR_PER_DAY
HOUR_PER_DAY string

HOUR_PER_DAY

MAIN_HREF
HREF string

MAIN_HREF

IMPACT_ID
IMPACT_ID string

IMPACT_ID

IMPUTATION_DATE
IMPUTATION_DATE string

IMPUTATION_DATE

INITIAL_SD_CATALOG_ID
INITIAL_SD_CATALOG_ID string

INITIAL_SD_CATALOG_ID

INITIAL_SD_CATALOG_PATH
INITIAL_SD_CATALOG_PATH string

INITIAL_SD_CATALOG_PATH

IS_FINANCIAL_COMPTED
IS_FINANCIAL_COMPTED string

IS_FINANCIAL_COMPTED

IS_MAJOR_INCIDENT
IS_MAJOR_INCIDENT string

IS_MAJOR_INCIDENT

IS_TEMPLATE
IS_TEMPLATE string

IS_TEMPLATE

KBASE_ID
KBASE_ID string

KBASE_ID

KNOWN_PROBLEM_HREF
KNOWN_PROBLEM.HREF string

KNOWN_PROBLEM_HREF

KNOWN_PROBLEMS_ID
KNOWN_PROBLEM.KNOWN_PROBLEMS_ID string

KNOWN_PROBLEMS_ID

KNOWN_PROBLEM_PATH
KNOWN_PROBLEM.KNOWN_PROBLEM_PATH string

KNOWN_PROBLEM_PATH

KP_NUMBER
KNOWN_PROBLEM.KP_NUMBER string

KP_NUMBER

QUESTION_FR
KNOWN_PROBLEM.QUESTION_FR string

QUESTION_FR

KNOWN_PROBLEMS_ID
KNOWN_PROBLEMS_ID string

KNOWN_PROBLEMS_ID

KNOWN_PROBLEMS_PATH
KNOWN_PROBLEMS_PATH string

KNOWN_PROBLEMS_PATH

LAST_DONE_BY_ID
LAST_DONE_BY_ID string

LAST_DONE_BY_ID

LAST_GROUP_ID
LAST_GROUP_ID string

LAST_GROUP_ID

LAST_UPDATE
LAST_UPDATE date-time

LAST_UPDATE

LOCATION_CITY
LOCATION.CITY string

LOCATION_CITY

LOCATION_HREF
LOCATION.HREF string

LOCATION_HREF

LOCATION_CODE
LOCATION.LOCATION_CODE string

LOCATION_CODE

LOCATION_FR
LOCATION.LOCATION_FR string

LOCATION_FR

LOCATION_ID
LOCATION.LOCATION_ID string

LOCATION_ID

LOCATION_PATH
LOCATION.LOCATION_PATH string

LOCATION_PATH

LOCATION_ID
LOCATION_ID string

LOCATION_ID

LOCATION_PATH
LOCATION_PATH string

LOCATION_PATH

MARK_1
MARK_1 string

MARK_1

MARK_2
MARK_2 string

MARK_2

MAX_RESOLUTION_DATE_UT
MAX_RESOLUTION_DATE_UT date-time

MAX_RESOLUTION_DATE_UT

MS_PROJECT_IMPORT_VALIDATION_WAITING
MS_PROJECT_IMPORT_VALIDATION_WAITING string

MS_PROJECT_IMPORT_VALIDATION_WAITING

NET_PRICE
NET_PRICE string

NET_PRICE

NET_PRICE_CUR_ID
NET_PRICE_CUR_ID string

NET_PRICE_CUR_ID

NEWS_ID
NEWS_ID string

NEWS_ID

NOT_DEDUCED_CALL
NOT_DEDUCED_CALL string

NOT_DEDUCED_CALL

ORDER_ID
ORDER_ID string

ORDER_ID

ORDER_NET_PRICE
ORDER_NET_PRICE string

ORDER_NET_PRICE

ORIGIN_TOOL_ID
ORIGIN_TOOL_ID string

ORIGIN_TOOL_ID

OWNER_ID
OWNER_ID string

OWNER_ID

OWNING_GROUP_ID
OWNING_GROUP_ID string

OWNING_GROUP_ID

PARENT_REQUEST_ID
PARENT_REQUEST_ID string

PARENT_REQUEST_ID

PLANNED_CHANGE_DATE_END
PLANNED_CHANGE_DATE_END string

PLANNED_CHANGE_DATE_END

PLANNED_CHANGE_DATE_START
PLANNED_CHANGE_DATE_START string

PLANNED_CHANGE_DATE_START

PM_STATUS_ID
PM_STATUS_ID string

PM_STATUS_ID

PROJECT_ID
PROJECT_ID string

PROJECT_ID

PROJECT_NAME
PROJECT_NAME string

PROJECT_NAME

PROJECT_START_DATE_UT
PROJECT_START_DATE_UT string

PROJECT_START_DATE_UT

QTY
QTY string

QTY

BEGIN_OF_CONTRACT
RECIPIENT.BEGIN_OF_CONTRACT date-time

BEGIN_OF_CONTRACT

CELLULAR_NUMBER
RECIPIENT.CELLULAR_NUMBER string

CELLULAR_NUMBER

RECIPIENT_DEPARTMENT_PATH
RECIPIENT.DEPARTMENT_PATH string

RECIPIENT_DEPARTMENT_PATH

RECIPIENT_EMPLOYEE_ID
RECIPIENT.EMPLOYEE_ID string

RECIPIENT_EMPLOYEE_ID

RECIPIENT_E_MAIL
RECIPIENT.E_MAIL string

RECIPIENT_E_MAIL

RECIPIENT_HREF
RECIPIENT.HREF string

RECIPIENT_HREF

RECIPIENT_LAST_NAME
RECIPIENT.LAST_NAME string

RECIPIENT_LAST_NAME

RECIPIENT_LOCATION_PATH
RECIPIENT.LOCATION_PATH string

RECIPIENT_LOCATION_PATH

RECIPIENT_PHONE_NUMBER
RECIPIENT.PHONE_NUMBER string

RECIPIENT_PHONE_NUMBER

RECIPIENT_ID
RECIPIENT_ID string

RECIPIENT_ID

RELEASE_ID
RELEASE_ID string

RELEASE_ID

RENTAL_NET_PRICE
RENTAL_NET_PRICE string

RENTAL_NET_PRICE

RENTAL_NET_PRICE_CUR_ID
RENTAL_NET_PRICE_CUR_ID string

RENTAL_NET_PRICE_CUR_ID

REQUALIFICATION_PROCESSING
REQUALIFICATION_PROCESSING string

REQUALIFICATION_PROCESSING

REQUESTED_CHANGE_DATE_END
REQUESTED_CHANGE_DATE_END string

REQUESTED_CHANGE_DATE_END

REQUESTED_CHANGE_DATE_START
REQUESTED_CHANGE_DATE_START string

REQUESTED_CHANGE_DATE_START

REQUESTOR_BEGIN_OF_CONTRACT
REQUESTOR.BEGIN_OF_CONTRACT date-time

REQUESTOR_BEGIN_OF_CONTRACT

REQUESTOR_CELLULAR_NUMBER
REQUESTOR.CELLULAR_NUMBER string

REQUESTOR_CELLULAR_NUMBER

REQUESTOR_DEPARTMENT_PATH
REQUESTOR.DEPARTMENT_PATH string

REQUESTOR_DEPARTMENT_PATH

REQUESTOR_EMPLOYEE_ID
REQUESTOR.EMPLOYEE_ID string

REQUESTOR_EMPLOYEE_ID

REQUESTOR_E_MAIL
REQUESTOR.E_MAIL string

REQUESTOR_E_MAIL

REQUESTOR_HREF
REQUESTOR.HREF string

REQUESTOR_HREF

REQUESTOR_LAST_NAME
REQUESTOR.LAST_NAME string

REQUESTOR_LAST_NAME

REQUESTOR_LOCATION_PATH
REQUESTOR.LOCATION_PATH string

REQUESTOR_LOCATION_PATH

REQUESTOR_PHONE_NUMBER
REQUESTOR.PHONE_NUMBER string

REQUESTOR_PHONE_NUMBER

REQUESTOR_FEEDBACK
REQUESTOR_FEEDBACK string

REQUESTOR_FEEDBACK

REQUESTOR_ID
REQUESTOR_ID string

REQUESTOR_ID

REQUESTOR_IP_ADDRESS
REQUESTOR_IP_ADDRESS string

REQUESTOR_IP_ADDRESS

REQUESTOR_PHONE
REQUESTOR_PHONE string

REQUESTOR_PHONE

REQUEST_ID
REQUEST_ID string

REQUEST_ID

REQUEST_ORIGIN_ID
REQUEST_ORIGIN_ID string

REQUEST_ORIGIN_ID

REQUEST_PROJECT_ID
REQUEST_PROJECT_ID string

REQUEST_PROJECT_ID

REQUIRED_DOWNTIME
REQUIRED_DOWNTIME string

REQUIRED_DOWNTIME

RFC_NUMBER
RFC_NUMBER string

RFC_NUMBER

RISK_AMOUNT
RISK_AMOUNT string

RISK_AMOUNT

RISK_DESCRIPTION_HREF
RISK_DESCRIPTION.HREF string

RISK_DESCRIPTION_HREF

RISK_LEVEL_ID
RISK_LEVEL_ID string

RISK_LEVEL_ID

ROOT_CAUSE_ID
ROOT_CAUSE_ID string

ROOT_CAUSE_ID

SD_CATALOG_ID
SD_CATALOG_ID string

SD_CATALOG_ID

SD_CATALOG_PATH
SD_CATALOG_PATH string

SD_CATALOG_PATH

SEVERITY_ID
SEVERITY_ID string

SEVERITY_ID

SLA_ID
SLA_ID string

SLA_ID

STATUS_HREF
STATUS.HREF string

STATUS_HREF

STATUS_FR
STATUS.STATUS_FR string

STATUS_FR

STATUS_GUID
STATUS.STATUS_GUID string

STATUS_GUID

STATUS_ID
STATUS.STATUS_ID string

STATUS_ID

STATUS_ID
STATUS_ID string

STATUS_ID

SUBMITTED_BY
SUBMITTED_BY string

SUBMITTED_BY

SUBMIT_DATE_UT
SUBMIT_DATE_UT date-time

SUBMIT_DATE_UT

SYSTEM_ID
SYSTEM_ID string

SYSTEM_ID

TIME_USED_TO_DELIVER_FEEDBACK
TIME_USED_TO_DELIVER_FEEDBACK string

TIME_USED_TO_DELIVER_FEEDBACK

TIME_USED_TO_SOLVE_REQUEST
TIME_USED_TO_SOLVE_REQUEST string

TIME_USED_TO_SOLVE_REQUEST

URGENCY_ID
URGENCY_ID string

URGENCY_ID

VALIDATION_LEVEL_REQUIRED
VALIDATION_LEVEL_REQUIRED string

VALIDATION_LEVEL_REQUIRED

WAVE_ID_TARGET
WAVE_ID_TARGET string

WAVE_ID_TARGET

View Request - Incident Comment

Returns the comment associated to the specified incident or request.

Parameters

Name Key Required Type Description
Account of your EasyVista platform.
account True string

Account of your EasyVista platform.

Unique identification of request or incident.
rfc_number True string

Unique identification of request or incident.

Returns

Name Path Type Description
COMMENT
COMMENT string

COMMENT

HREF
HREF string

HREF

PARENT_HREF
PARENT_HREF string

PARENT_HREF

View Requests - Incidents list

Returns List of Incidents or Requests.

Parameters

Name Key Required Type Description
Search/Filter on fields.
search string

Search/Filter on fields.

Selected fields to be returned.
fields string

Selected fields to be returned.

Sort string.
sort string

Sort string.

Maximum number of rows to be returned.
max_rows string

Maximum number of rows to be returned.

Account of your EasyVista platform.
account True string

Account of your EasyVista platform.

Returns

Name Path Type Description
$.HREF
HREF string

$.HREF

record_count
record_count string

record_count

records
records array of object

records

CATALOG_REQUEST_PATH
records.CATALOG_REQUEST.CATALOG_REQUEST_PATH string

CATALOG_REQUEST_PATH

CODE
records.CATALOG_REQUEST.CODE string

CODE

$.records.[*].CATALOG_REQUEST.HREF
records.CATALOG_REQUEST.HREF string

$.records.[*].CATALOG_REQUEST.HREF

SD_CATALOG_ID
records.CATALOG_REQUEST.SD_CATALOG_ID string

SD_CATALOG_ID

TITLE_FR
records.CATALOG_REQUEST.TITLE_FR string

TITLE_FR

$.records.[*].COMMENT.HREF
records.COMMENT.HREF string

$.records.[*].COMMENT.HREF

DEPARTMENT_CODE
records.DEPARTMENT.DEPARTMENT_CODE string

DEPARTMENT_CODE

DEPARTMENT_FR
records.DEPARTMENT.DEPARTMENT_FR string

DEPARTMENT_FR

DEPARTMENT_ID
records.DEPARTMENT.DEPARTMENT_ID string

DEPARTMENT_ID

DEPARTMENT_LABEL
records.DEPARTMENT.DEPARTMENT_LABEL string

DEPARTMENT_LABEL

$.records.[*].DEPARTMENT.DEPARTMENT_PATH
records.DEPARTMENT.DEPARTMENT_PATH string

$.records.[*].DEPARTMENT.DEPARTMENT_PATH

$.records.[*].DEPARTMENT.HREF
records.DEPARTMENT.HREF string

$.records.[*].DEPARTMENT.HREF

$.records.[*].HREF
records.HREF string

$.records.[*].HREF

$.records.[*].KNOWN_PROBLEM.HREF
records.KNOWN_PROBLEM.HREF string

$.records.[*].KNOWN_PROBLEM.HREF

KNOWN_PROBLEMS_ID
records.KNOWN_PROBLEM.KNOWN_PROBLEMS_ID string

KNOWN_PROBLEMS_ID

KNOWN_PROBLEM_PATH
records.KNOWN_PROBLEM.KNOWN_PROBLEM_PATH string

KNOWN_PROBLEM_PATH

KP_NUMBER
records.KNOWN_PROBLEM.KP_NUMBER string

KP_NUMBER

QUESTION_FR
records.KNOWN_PROBLEM.QUESTION_FR string

QUESTION_FR

CITY
records.LOCATION.CITY string

CITY

$.records.[*].LOCATION.HREF
records.LOCATION.HREF string

$.records.[*].LOCATION.HREF

LOCATION_CODE
records.LOCATION.LOCATION_CODE string

LOCATION_CODE

LOCATION_FR
records.LOCATION.LOCATION_FR string

LOCATION_FR

LOCATION_ID
records.LOCATION.LOCATION_ID string

LOCATION_ID

$.records.[*].LOCATION.LOCATION_PATH
records.LOCATION.LOCATION_PATH string

$.records.[*].LOCATION.LOCATION_PATH

MAX_RESOLUTION_DATE_UT
records.MAX_RESOLUTION_DATE_UT date-time

MAX_RESOLUTION_DATE_UT

$.records.[*].RECIPIENT.BEGIN_OF_CONTRACT
records.RECIPIENT.BEGIN_OF_CONTRACT date-time

$.records.[*].RECIPIENT.BEGIN_OF_CONTRACT

$.records.[*].RECIPIENT.CELLULAR_NUMBER
records.RECIPIENT.CELLULAR_NUMBER string

$.records.[*].RECIPIENT.CELLULAR_NUMBER

$.records.[*].RECIPIENT.DEPARTMENT_PATH
records.RECIPIENT.DEPARTMENT_PATH string

$.records.[*].RECIPIENT.DEPARTMENT_PATH

$.records.[*].RECIPIENT.EMPLOYEE_ID
records.RECIPIENT.EMPLOYEE_ID string

$.records.[*].RECIPIENT.EMPLOYEE_ID

$.records.[*].RECIPIENT.E_MAIL
records.RECIPIENT.E_MAIL string

$.records.[*].RECIPIENT.E_MAIL

$.records.[*].RECIPIENT.HREF
records.RECIPIENT.HREF string

$.records.[*].RECIPIENT.HREF

$.records.[*].RECIPIENT.LAST_NAME
records.RECIPIENT.LAST_NAME string

$.records.[*].RECIPIENT.LAST_NAME

$.records.[*].RECIPIENT.LOCATION_PATH
records.RECIPIENT.LOCATION_PATH string

$.records.[*].RECIPIENT.LOCATION_PATH

$.records.[*].RECIPIENT.PHONE_NUMBER
records.RECIPIENT.PHONE_NUMBER string

$.records.[*].RECIPIENT.PHONE_NUMBER

$.records.[*].REQUESTOR.BEGIN_OF_CONTRACT
records.REQUESTOR.BEGIN_OF_CONTRACT date-time

$.records.[*].REQUESTOR.BEGIN_OF_CONTRACT

$.records.[*].REQUESTOR.CELLULAR_NUMBER
records.REQUESTOR.CELLULAR_NUMBER string

$.records.[*].REQUESTOR.CELLULAR_NUMBER

$.records.[*].REQUESTOR.DEPARTMENT_PATH
records.REQUESTOR.DEPARTMENT_PATH string

$.records.[*].REQUESTOR.DEPARTMENT_PATH

$.records.[*].REQUESTOR.EMPLOYEE_ID
records.REQUESTOR.EMPLOYEE_ID string

$.records.[*].REQUESTOR.EMPLOYEE_ID

$.records.[*].REQUESTOR.E_MAIL
records.REQUESTOR.E_MAIL string

$.records.[*].REQUESTOR.E_MAIL

$.records.[*].REQUESTOR.HREF
records.REQUESTOR.HREF string

$.records.[*].REQUESTOR.HREF

$.records.[*].REQUESTOR.LAST_NAME
records.REQUESTOR.LAST_NAME string

$.records.[*].REQUESTOR.LAST_NAME

$.records.[*].REQUESTOR.LOCATION_PATH
records.REQUESTOR.LOCATION_PATH string

$.records.[*].REQUESTOR.LOCATION_PATH

$.records.[*].REQUESTOR.PHONE_NUMBER
records.REQUESTOR.PHONE_NUMBER string

$.records.[*].REQUESTOR.PHONE_NUMBER

RFC_NUMBER
records.RFC_NUMBER date-time

RFC_NUMBER

$.records.[*].STATUS.HREF
records.STATUS.HREF string

$.records.[*].STATUS.HREF

STATUS_FR
records.STATUS.STATUS_FR string

STATUS_FR

STATUS_GUID
records.STATUS.STATUS_GUID string

STATUS_GUID

STATUS_ID
records.STATUS.STATUS_ID string

STATUS_ID

SUBMIT_DATE_UT
records.SUBMIT_DATE_UT date-time

SUBMIT_DATE_UT

total_record_count
total_record_count string

total_record_count

View SLA

Returns the specified SLA.

Parameters

Name Key Required Type Description
Account of your EasyVista platform.
account True string

Account of your EasyVista platform.

Unique identification of SLA.
sla_id True string

Unique identification of SLA.

Returns

Name Path Type Description
DELAY
DELAY string

DELAY

HOLIDAY_LIST_ID
HOLIDAY_LIST_ID string

HOLIDAY_LIST_ID

HREF
HREF string

HREF

NAME_EN
NAME_EN string

NAME_EN

NAME_FR
NAME_FR string

NAME_FR

NAME_GE
NAME_GE string

NAME_GE

NAME_IT
NAME_IT string

NAME_IT

NAME_L1
NAME_L1 string

NAME_L1

NAME_L2
NAME_L2 string

NAME_L2

NAME_L3
NAME_L3 string

NAME_L3

NAME_L4
NAME_L4 string

NAME_L4

NAME_L5
NAME_L5 string

NAME_L5

NAME_L6
NAME_L6 string

NAME_L6

NAME_PO
NAME_PO string

NAME_PO

NAME_SP
NAME_SP string

NAME_SP

NEXT_BUSINESS_DAY
NEXT_BUSINESS_DAY string

NEXT_BUSINESS_DAY

SLA_GUID
SLA_GUID string

SLA_GUID

SLA_ID
SLA_ID string

SLA_ID

TIME_LIMIT
TIME_LIMIT string

TIME_LIMIT

TIME_TARGET
TIME_TARGET string

TIME_TARGET

WORKING_HOURS_ID
WORKING_HOURS_ID string

WORKING_HOURS_ID

View SLAs List

Returns List of SLAs.

Parameters

Name Key Required Type Description
Search/Filter on fields.
search string

Search/Filter on fields.

Selected fields to be returned.
fields string

Selected fields to be returned.

Sort string.
sort string

Sort string.

Maximum number of rows to be returned.
max_rows string

Maximum number of rows to be returned.

Account of your EasyVista platform.
account True string

Account of your EasyVista platform.

Returns

Name Path Type Description
$.HREF
HREF string

$.HREF

record_count
record_count string

record_count

records
records array of object

records

DELAY
records.DELAY string

DELAY

$.records.[*].HREF
records.HREF string

$.records.[*].HREF

NAME_FR
records.NAME_FR string

NAME_FR

SLA_ID
records.SLA_ID string

SLA_ID

total_record_count
total_record_count string

total_record_count