Intercom (Preview)

Intercom (Preview)

Intercom makes messaging apps for businesses that help them understand and talk to consumers.

This connector is available in the following products and regions:

Service Class Regions
Logic Apps Standard All Logic Apps regions except the following:
     -   Azure Government regions
     -   Azure China regions
Flow Standard All Flow regions except the following:
     -   US Government (GCC)
PowerApps Standard All PowerApps regions except the following:
     -   US Government (GCC)

Throttling Limits

Name Calls Renewal Period
API calls per connection 100 60 seconds
Frequency of trigger polls 1 120 seconds

Actions

Create new lead

Creates a new lead for your Intercom account.

Required Parameters

Email
string

Optional Parameters

Name
string
Phone
string
Image URL
string
Company Id
string

Returns

Create or update user

Creates a new user for your Intercom account. Users found via email will be updated.

Required Parameters

Email
string

Optional Parameters

Name
string
Phone
string
Company Id
string

Returns

Get lead

Given the id for an existing lead, this operation returns all information about the lead.

Required Parameters

Lead Id
string
The id of the lead

Returns

Get user

Given the id for an existing user, this operation returns all information about the user.

Required Parameters

User Id
string
The id of the user

Returns

List all leads

Returns a list of all leads within your Intercom account.

Required Parameters

Email
string

Optional Parameters

Name
string
Phone
string
Image URL
string
Company Id
string

Returns

Triggers

When a lead is created

Triggers when a new lead is created.

Returns

When a new conversation starts

Triggers when a user starts a new conversation.

Returns

When a user is created

Triggers when a new user is created.

Returns

When a user is updated

Triggers when an existing user's information is updated.

Returns

Definitions

TrigUser_Response

City Name
string
Location of the user.
Company Name.
string
Name of the company.
Country Name
string
Location of the user.
Created Date-Time
string
yyyy-MM-ddTHH:mm:ss.fffZ
Email
string
User's email.
Id
string
Intercom defined id representing the user.
Image URL
string
An avatar image URL, needs to be https.
Is Unsubscribed
boolean
True if the user is unsubscribed from emails.
Latitude
number
Location of the user.
Longitude
number
Location of the user.
Name
string
User's name.
Phone
string
User's phone number.
Postal Code
string
Location of the user.
Pseudonym
string
The pseudonym used if this user was previously a lead.
Region Name
string
Location of the user.
Session Count
integer
Number of sessions the user has recorded.
Tag Name
string
Name of the tag.
Time Zone
string
ISO 8601 time zone for the user's location.
User Id
string
Unique identifier you have defined for the user.
companies
array of object
tags
companies
array of object
companies

TrigLead_Response

City Name
string
Location of the lead.
Company Name
string
Name of the company.
Country Name
string
Location of the lead.
Created Date-Time
string
yyyy-MM-ddTHH:mm:ss.fffZ
Email
string
Lead's email.
Id
string
Intercom defined id representing the lead.
Image URL
string
An avatar image URL, needs to be https.
Is Unsubscribed
boolean
True if the lead is unsubscribed from emails.
Latitude
number
Location of the lead.
Longitude
number
Location of the lead.
Name
string
Lead's name.
Phone
string
Lead's phone number.
Postal Code
string
Location of the lead.
Region Name
string
Location of the lead.
Tag Name
string
Name of the tag.
Time Zone
string
ISO 8601 time zone for the lead's location.
User Id
string
Unique identifier you have defined for the user.
companies
array of object
tags
companies
array of object
companies

TrigConversation_Response

Admin Id
string
User the conversation is currently assigned to.
Author Id
string
Conversation author's id.
Author Type
string
Type of the author.
Created Date Time
string
yyyy-MM-ddTHH:mm:ss.fffZ
Id
string
Conversation id.
Message URL
string
URL of the conversation message.
Subject
string
Conversation subject.
Text
string
Body of the message.
Updated Date Time
string
yyyy-MM-ddTHH:mm:ss.fffZ
User Id
string
Id of user the conversation concerns.
User Type
string
The user type.

ListLeads_Response

Items
Lead_Response

User_Response

City Name
string
Location of the user.
Country Name
string
Location of the user.
Created Date-Time
string
yyyy-MM-ddTHH:mm:ss.fffZ
Email
string
User's email.
Id
string
Intercom defined id representing the user.
Image URL
string
An avatar image URL, needs to be https.
Is Unsubscribed
boolean
An avatar image URL, needs to be https.
Latitude
number
Location of the user.
Longitude
number
Location of the user.
Name
string
User's name.
Phone
string
User's phone number.
Postal Code
string
Location of the user.
Pseudonym
string
The pseudonym used if this user was previously a lead.
Region Name
string
Location of the user.
Session Count
integer
Number of sessions the user has recorded.
Time Zone
string
ISO 8601 time zone for the user's location.
User Id
string
Unique identifier you have defined for the user.

Lead_Response

City Name
string
Location of the lead.
Country Name
string
Location of the lead.
Created Date-Time
string
yyyy-MM-ddTHH:mm:ss.fffZ
Email
string
Lead's email.
Id
string
Intercom defined id representing the lead.
Image URL
string
An avatar image URL, needs to be https.
Is Unsubscribed
boolean
An avatar image URL, needs to be https.
Latitude
number
Location of the lead.
Lead Id
string
Unique identifier you have defined for the lead.
Longitude
number
Location of the lead.
Name
string
Lead's name.
Phone
string
Lead's phone number.
Postal Code
string
Location of the lead.
Region Name
string
Location of the lead.
Time Zone
string
ISO 8601 time zone for the lead's location.