Set a preference for diagnostic data in Office for Mac
Applies to: Office for Mac, Office 2019 for Mac, Office 2016 for Mac
Office for Mac collects diagnostic information which helps us find and fix problems, improve our products and services, and provide you with customized experiences.
The scope of diagnostic data sent to Microsoft depends on whether you choose Full or Basic as your diagnostic data setting. For additional details about Full and Basic, see Diagnostic data in Office.
If you're an IT admin, you may want to define the level of diagnostics data collection for your organization. The preference is per-application, and can be set via macOS Configuration Profiles, or manually from Terminal. Use the following information to configure a policy:
The following example sets the diagnostic data to Full for Word, Excel, PowerPoint, Outlook, and OneNote by using Terminal.
defaults write com.microsoft.Word DiagnosticDataTypePreference -string FullDiagnosticData defaults write com.microsoft.Excel DiagnosticDataTypePreference -string FullDiagnosticData defaults write com.microsoft.Powerpoint DiagnosticDataTypePreference -string FullDiagnosticData defaults write com.microsoft.Outlook DiagnosticDataTypePreference -string FullDiagnosticData defaults write com.microsoft.onenote.mac DiagnosticDataTypePreference -string FullDiagnosticData
This key is CFPreferences-compatible, which means that it can be set by using enterprise management software for Mac, such as Jamf Pro.