RouteToRequest RouteToRequest RouteToRequest RouteToRequest Class


Contains the data that is needed to route a queue item to a queue, a user, or a team.

For the Web API use the RouteTo Action.

public ref class RouteToRequest sealed : Microsoft::Xrm::Sdk::OrganizationRequest
public sealed class RouteToRequest : Microsoft.Xrm.Sdk.OrganizationRequest
type RouteToRequest = class
    inherit OrganizationRequest
Public NotInheritable Class RouteToRequest
Inherits OrganizationRequest


Message Availability

This message works regardless whether the caller is connected to the server or offline.


Pass an instance of this class to the Execute(OrganizationRequest) method, which returns an instance of the RouteToResponse class.

Privileges and Access Rights

To perform this action, the caller must have privileges on the QueueItem entity and access rights on the specified record in the QueueItemId property. The caller must also have privileges for the Queue entity.


RouteToRequest() RouteToRequest() RouteToRequest() RouteToRequest()

Initializes a new instance of the RouteToRequest class.


ExtensionData ExtensionData ExtensionData ExtensionData

Gets or sets the structure that contains extra data. Optional.

(Inherited from OrganizationRequest)
Item[String] Item[String] Item[String] Item[String]

Gets or sets the indexer for the Parameters collection.

(Inherited from OrganizationRequest)
Parameters Parameters Parameters Parameters

Gets or sets the collection of parameters for the request. Required, but is supplied by derived classes.

(Inherited from OrganizationRequest)
QueueItemId QueueItemId QueueItemId QueueItemId

Gets or sets the id of the queue item to route. Required

RequestId RequestId RequestId RequestId

Gets or sets the ID of an asynchronous operation (system job). Optional.

(Inherited from OrganizationRequest)
RequestName RequestName RequestName RequestName

Gets or sets the name of the request. Required, but is supplied by derived classes.

(Inherited from OrganizationRequest)
Target Target Target Target

Gets or sets the target record to route the queue item to. Required.

Applies to

See also