How to link a new email acccount to CustomerSource Center
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This page provides information on how to link an email account to CustomerSource Center (previously CustomerSource)
- Log into CustomerSource Center with your old account.
- Click Welcome User and then click Sign in.
Once you are logged in, click your name in the top right corner, and then click My Profile.
At the bottom of your profile, click Link your Accounts.
It is recommended to link your work account by clicking Link Organizational account, but if you do not have an AAD type of work account, you can also link a new Microsoft account by clicking Link Microsoft account.
Complete the login with your new account.
Finally, log into CustomerSource with your newly linked account. You can now use this account to log into PPAC or Services Hub. It will be used as your default email address when you create cases.
For screenshots of the CustomerSource portal and the process steps listed above, download the following document
If you used a Microsoft account and want to make updates to this account going forward, you can access it here: