New Support Request option in the Business Central Administration Center

Enabled for Public preview General availability
Admins, makers, or analysts, automatically - This feature is released. Oct 1, 2019

Feature details

In the Business Central Administration Center, a new support option will improve the support process for partners. In the Dynamics shell, select the question mark to see New Support Request. You will then be directed to a new portal to enter support tickets for Business Central. To get updates and manage the support request, you will use the new portal. The Business Central Administration Center is the new starting point so partners have clear direction on where to enter the tickets.

See also

Escalating your customer's support issues (docs)