Merchandising improvements – add support for custom order for categorized products, related products, and dimension groups

Important

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Enabled for Public preview General availability
End users by admins, makers, or analysts This feature is released. Oct 21, 2019 This feature is released. Jan 1, 2020

Business value

As more businesses and larger organizations are leveraging the Dynamics 365 Retail functionality for online, call center, and store channels, the Retail solution needs to grow to support the more complex business processes that these organizations require.

By adding support for some of these complex business scenarios to our standard product, we eliminate the need for more complex extensions and customizations that can delay the organization’s ability to quickly configure and be live on a new selling channel.

In order to provide a seamless omnichannel merchandising solution and provide a consistent set of experiences to our retailers for configuration of products, categories, and attributes for any retail channel, we must refactor some of these areas to ensure consistency of merchandising features and the flow of data related to catalog, product, and attributes in all channels.

Feature details

The custom Display sort order for various merchandising entities feature will allow the merchandising manager to configure the custom sort order for various merchandising entities across all end-user clients, including headquarters and call centers.

The following scenarios will be supported:

  • Configurable sort order for Products associated with category in Navigation hierarchy of a channel.
  • Configurable sort order for Products associated with category in Navigation hierarchy of a catalog.
  • Configurable sort order for Related products associated with an Individual product.
  • Configurable sort order for Dimension groups for a given Product master.

See also

Change the sort order for merchandising entities (docs)