Loss prevention

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Important

This content is archived and is not being updated. For the latest documentation, see Microsoft Dynamics 365 product documentation. For the latest release plans, see Dynamics 365 and Microsoft Power Platform release plans.

Enabled for Public preview General availability
End users by admins, makers, or analysts This feature is released. Mar 2, 2020 This feature is released. Jul 8, 2020

Feature details

Loss prevention provides actionable insights to help merchants stop retail losses by using artificial intelligence on historical transaction data and detecting anomalies in business scenarios that can be abused, such as product returns and discounts. The insights that are provided enable trend analysis on multiple business dimensions and entities where the return rates and discounts have deviated from the normal behavior in the merchant’s ecosystem. Merchants are alerted whenever anomalies are detected.

See also

Loss prevention overview (docs)