Receive more items than ordered

Enabled for Public preview General availability
End users, automatically This feature is released. Feb 1, 2020 This feature is released. Apr 1, 2020

Business value

When you receive more goods than you ordered and it's cheaper not to return such goods or your vendor offers you a discount, order processors and warehouse workers must be able to handle such receipts without going through a lengthy process of preparing and getting approval for a new purchase order.

Feature details

You can now receive a quantity higher than the ordered quantity on purchase orders according to an over-receive policy that you set up on the Over-Receipt Codes page. Here you can fill in the Over-Receipt Tolerance % field and select a policy to be used by default.

If your company uses purchase order approval, over-receiving can trigger a reapproval. You define this on the Over-Receipt Codes page. The Approve Over-Receipt workflow response is available in the workflow engine for this purpose.

On the cards for items and vendors, you can select in the Over-Receipt Code field which policy to use by default on purchases.

When you have selected an over-receipt code, you can enter a higher-than-ordered quantity in the Quantity to Receive field on released purchase orders and warehouse receipts.

Shows over-receipt codes with over-receipt tolerance field highlighted

Shows over-receipt on purchase order line

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See also

Receive Items (docs)