Seamless and reliable connectivity loss management

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Important

This content is archived and is not being updated. For the latest documentation, see Microsoft Dynamics 365 product documentation. For the latest release plans, see Dynamics 365 and Microsoft Power Platform release plans.

Enabled for Public preview General availability
End users by admins, makers, or analysts This feature is released. May 18, 2020 This feature is released. Jul 31, 2020

Business value

Our Real-time Transaction Service (RTS) component is the main connection point between Commerce Server (formerly Retail Server), serving various channels (for example, point of sale and e-commerce) and the Commerce headquarters.

There are multiple performance and reliability scenarios that could be improved with additional logic to maximize reliability. The focus is to provide meaningful messages where necessary and to function seamlessly whenever possible.

Feature details

This feature will contain several independent improvements in the following areas:

  • Ensure seamless Modern point of sale (MPOS) offline is triggered when there are systemic issues on the Commerce Server. For example, trigger offline functionality if the channel DB is down.

  • Improve design for seamless offline availability, so that it is more reliable.