Expanded shopper analytics functionality, including occupancy density and power hours reporting

Important

This content is archived and is not being updated. For the latest documentation, see Microsoft Dynamics 365 product documentation. For the latest release plans, see Dynamics 365 and Microsoft Power Platform release plans.

Enabled for Public preview General availability
Users by admins, makers, or analysts Nov 4, 2020 -

Feature details

When you set the maximum occupancy threshold for a store in the Connected Store mobile app, you’ll see the following new items on the Shopper analytics summary page:

  • Over-capacity card: Shows the number of instances for which the store occupancy exceeds the Maximum Occupancy value.
  • Over-capacity instances graph: Shows trends in instances of over-capacity across time for the selected timeframe.
  • Footfall power hours heat map: Identifies patterns in over-capacity instances across day and time.

See also

View the Shopper analytics summary page in the Dynamics 365 Connected Store Preview web app (docs)