Customer Insights integration
Important
This content is archived and is not being updated. For the latest documentation, see Microsoft Dynamics 365 product documentation. For the latest release plans, see Dynamics 365 and Microsoft Power Platform release plans.
Enabled for | Public preview | General availability |
---|---|---|
Admins, makers, marketers, or analysts, automatically | Feb 1, 2021 | - |
Feature details
Dynamics 365 Customer Voice includes built-in integration with Dynamics 365 Customer Insights. When receiving an alert, business users can view a 360-degree customer profile based on the customer data aggregated in Dynamics 365 Customer Insights.