Overview of Dynamics 365 financial services accelerator 2020 release wave 2

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Important

This content is archived and is not being updated. For the latest documentation, see Microsoft Dynamics 365 product documentation. For the latest release plans, see Dynamics 365 and Microsoft Power Platform release plans.

Important

Some of the functionality described in this release plan has not been released. Delivery timelines may change and projected functionality may not be released (see Microsoft policy). Learn more: What's new and planned

The initial release of the Dynamics 365 financial services accelerator focused on retail and commercial banking to optimize customer experience, improve collaboration within a bank, and gain customer insights. The accelerator includes sample apps, dashboards, and customer journeys that showcase popular scenarios in the financial services industry. In 2020 release wave 1, we added new entity mappings to support popular insurance scenarios including claims, policies, and producers. 

For 2020 release wave 2, we are introducing new capabilities around wealth management and the mortgage experience.

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