Overview of Dynamics 365 healthcare accelerator 2020 release wave 2

Important

This content is archived and is not being updated. For the latest documentation, see Microsoft Dynamics 365 product documentation. For the latest release plans, see Dynamics 365 and Microsoft Power Platform release plans.

Important

Some of the functionality described in this release plan has not been released. Delivery timelines may change and projected functionality may not be released (see Microsoft policy). Learn more: What's new and planned

The Dynamics 365 healthcare accelerator that launched in July 2018 focused on use cases and workflows based on enhanced care coordination and the ability to segment patients and providers based on Electronic Medical Record (EMR) data. We developed the data model based on the HL7/FHIR specification to provide interoperability with EMR systems. The accelerator includes the patient care data model, customer engagement forms, sample apps, dashboards, and a connected experience related to holistic patient care.

In 2019, we released updates including enhancements to the model-driven app with an updated look and feel and new forms and controls with added functionality for care coordination. We also began a formal feedback process with partners and customers to help ensure we are taking input in a consistent manner to drive increased innovation and usability for the upcoming releases.

In May 2020, we further expanded our offering to include new scenarios focused on customer service and provider call center, physician referrals, and patient segmentation and outreach.

In the 2020 release wave 2, we introduce new capabilities specific to payor organizations, home health, and care management as well as build enhancements on the current version of the accelerator. This will expound even further how we are providing a comprehensive offering in the healthcare industry.

Updates to Dynamics 365 healthcare accelerator 2020 release wave 2