Overview of Dynamics 365 media and communications accelerator 2020 release wave 2

Important

This content is archived and is not being updated. For the latest documentation, see Microsoft Dynamics 365 product documentation. For the latest release plans, see Dynamics 365 and Microsoft Power Platform release plans.

Important

Some of the functionality described in this release plan has not been released. Delivery timelines may change and projected functionality may not be released (see Microsoft policy). Learn more: What's new and planned

The initial release of the Dynamics 365 media and communications accelerator, launched in May 2020, allows you to easily build solutions around a variety of use cases supporting intelligent fan engagement. The accelerator comes with more than 60 out-of-the-box data entity mappings focused on driving popular scenarios used by various event venues, theme parks, sports teams, sports leagues and clubs, stadiums, and large brand advertisers as they work to better understand their fans, how best to target them, how to drive better responses and return visits, and extend overall reach to their customer base.

Included with the accelerator is a data model, sample apps, dashboards, and a connected experience related to fan and customer engagement.

For 2020 release wave 2, we continue to expand upon our initial offerings by adding a preview release in the telco space focused on mobile operators and service providers and their desire to attract an expanded customer base while retaining and delighting existing customers.

Updates to Dynamics 365 media and communications accelerator 2020 release wave 2