Patient Access portal

Important

This content is archived and is not being updated. For the latest documentation, see Microsoft Dynamics 365 product documentation. For the latest release plans, see Dynamics 365 and Microsoft Power Platform release plans.

Enabled for Public preview General availability
Users by admins, makers, or analysts Jul 20, 2020 Oct 28, 2020

Business value

Provide patients with access to their health data, knowledge articles, and appointment scheduling. Enable patients to find contact information for a doctor, chat with a doctor, and view their clinical data in a website.

Feature details

This feature provides a patient engagement portal for the following activities:

  • Scheduling appointments
  • Viewing upcoming appointments
  • Viewing health information
  • Searching for physicians
  • Triaging patients with a health bot
  • Wellness coaching and knowledge management
  • Secure patient messaging
  • Personalization of preferences

See also

Patient Access: Provide access for personalized care (docs)