Shop similar looks

Important

Some of the functionality described in this release plan has not been released. Delivery timelines may change and projected functionality may not be released (see Microsoft policy). Learn more: What's new and planned

Enabled for Public preview General availability
Users by admins, makers, or analysts Oct 5, 2020 Apr 2021

Business value

Shop similar looks can bring fresh and appealing choices to the forefront of the shopping experience using the power of AI and machine learning. The effect can be transformative and can create additional selling power as shoppers find more of the things they want in an easy-to-use visual experience. This functionality uses images in the existing product catalog and will be available both at the point of sale and in online store experiences.

Feature details

Shop similar looks is a new AI capability for Dynamics 365 Commerce that uses the images of a seed product to discover which other products in the catalog look similar. By making this functionality available for all retail channels in Commerce, retailers can increase customer satisfaction by helping customers feel like they can easily find what they want in a more intuitive way.

See also

Enable "shop similar looks" recommendations (docs)