Customer payment predictions

Important

Some of the functionality described in this release plan has not been released. Delivery timelines may change and projected functionality may not be released (see Microsoft policy). Learn more: What's new and planned

Enabled for Public preview General availability
Users by admins, makers, or analysts Jul 2021 -

Business value

Knowing when all of a customer's outstanding invoices are likely to be paid, as well as predictions of when specific invoices are likely to be paid, can help business optimize the start of collection activities.

Feature details

Customer payment predictions helps answer and respond constructively to the following questions:

  • When will an invoice or sales order be paid?
  • Which customers will pay on time or late?
  • What invoices or orders will they pay?