Customer payment predictions

  • Article
  • 2 minutes to read

Important

This content is archived and is not being updated. For the latest documentation, go to What's new or changed in Dynamics 365 Finance. For the latest release plans, go to Dynamics 365 and Microsoft Power Platform release plans.

Enabled for Public preview General availability
Users by admins, makers, or analysts Jul 30, 2021 -

Business value

Knowing when all of a customer's outstanding invoices are likely to be paid, as well as predictions of when specific invoices are likely to be paid, can help business optimize the start of collection activities.

Feature details

Customer payment predictions helps answer and respond constructively to the following questions:

  • When will an invoice or sales order be paid?
  • Which customers will pay on time or late?
  • What invoices or orders will they pay?

See also

Customer payment predictions (docs)