Patient scheduling within patient service center solution

Important

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Enabled for Public preview General availability
Users by admins, makers, or analysts - Apr 30, 2021

Business value

Within the patient service center solution, there needs to be a mechanism similar to the patient access portal to provide scheduling for the patient.

Feature details

During the conversation with the patient, the patient service center agent must have the ability to proactively schedule the patient for an in-person or virtual visit within patient service center solution.

See also

Patient Service Center: Support patients with patient insights (docs)