More integrations with third-party services

Important

This content is archived and is not being updated. For the latest documentation, go to What's new in the audience insights capability of Dynamics 365 Customer Insights. For the latest release plans, go to Dynamics 365 and Microsoft Power Platform release plans.

Enabled for Public preview General availability
Users by admins, makers, or analysts Mar 31, 2022 -

Business value

These integrations allow you to easily transfer your data from audience insights to your preferred third-party system and enfold the value of your data into your daily business context.

Feature details

Audience insights provides additional integrations with third-party systems and services to enable additional usage scenarios and provide you with increased flexibility on how to use your customer data. Also, we're extending functionality and providing improvements to various existing activation scenarios.

New export connectors

  • Iterable – Marketing Automation

    Use the segments created in Customer Insights to generate campaigns, plan customer journeys, provide omnichannel marketing, and leverage specific groups of customers with Iterable.

    Learn more about Iterable

  • Braze – Marketing Automation

    Use the segments created in Customer Insights to generate campaigns, plan customer journeys, provide omnichannel marketing, and leverage specific groups of customers with Braze.

    Learn more about Braze

Improvements on existing exports

  • Google Ads: The new version of the Google Ads export connector simplifies the authentication experience and now allows creation of new Google Ads audiences automatically.

  • Marketo: The new version of the Marketo export connector provides support for the Marketo ID, enabling customers to avoid data duplication, update existing records, and create new records in Marketo.

See also

Exports overview (docs)