Relationships between account and contact entities
Important
This content is archived and is not being updated. For the latest documentation, go to What's new in the audience insights capability of Dynamics 365 Customer Insights. For the latest release plans, go to Dynamics 365 and Microsoft Power Platform release plans.
Enabled for | Public preview | General availability |
---|---|---|
Users by admins, makers, or analysts | Oct 18, 2021 | Nov 30, 2021 |
Business value
Link business accounts with associated contacts for a complete view of an account.
Feature details
If your organization has already configured existing relationships between fields in account data to related contacts in a Dynamics 365 model-driven app like Sales or Customer Service, the information is persisted when ingesting the data to audience insights.