Segments in B2B scenarios
Important
This content is archived and is not being updated. For the latest documentation, go to What's new in the audience insights capability of Dynamics 365 Customer Insights. For the latest release plans, go to Dynamics 365 and Microsoft Power Platform release plans.
| Enabled for | Public preview | General availability |
|---|---|---|
| Users by admins, makers, or analysts | 
Oct 1, 2021 |
- |
Business value
Create custom segments to generate insights and make well-informed business decisions.
Feature details
As part of enabling B2B customers, the segmentation capability in audience insights supports the B2B scenarios of accounts and contacts for these business accounts. It also respects any existing hierarchical relationships between accounts and contacts. This feature includes changes to the segment builder and the general workflows to create, manage, and schedule segments in audience insights.
See also
Create segments (docs)