Simplify administration with new Customer Service admin center application
| Enabled for | Public preview | Early access | General availability |
|---|---|---|---|
| Admins, makers, marketers, or analysts, automatically | 
Feb 28, 2022 |
- |
Apr 28, 2022 |
Business value
The Customer Service admin center application unifies and simplifies the setup tasks with a guided experience. The app co-locates related settings and takes a task-based approach for an effortless application setup.
Feature details
Some of the key capabilities of the Customer Service admin center app are as follows:
- Consolidated administration experiences across Customer Service Hub, Omnichannel admin center, and app profile manager.
- Task-oriented site map.
- Overview pages for each area that list at-a-glance information with deep links to manage features.
- Feature landing pages with an overview of the feature-specific capabilities.
- Wizard-like getting started experience.