Adoption framework for Dynamics 365 Sales

Welcome to the Dynamics 365 Sales adoption hub. This site is a resource hub for you. Our goal is to give you the necessary tools and resources to easily transition to using Dynamics 365 Sales. Below are three phases that represent a typical journey toward adopting Dynamics 365 Sales. The adoption framework can help you get started in several ways, depending on the phase you're currently in.

Envision Prepare Deepen

Salesperson, sales team member Understand what your organization can achieve with Dynamics 365 Learn the fundamentals on how to use Dynamics 365 Deepen your knowledge and explore advanced functionality with Dynamics 365
Business adoption manager Understand what your organization can achieve with Dynamics 365 Successfully manage the adoption of Dynamics 365 Explore untapped areas to expand your organization’s usage of Dynamics 365
Administrator Understand what your organization can achieve with Dynamics 365 Successfully implement and configure Dynamics 365 Explore untapped areas to drive more value from Dynamics 365 in your organization
Developer Understand what your organization can achieve with Dynamics 365 Modify and customize Dynamics 365 for your organization Customize and implement advanced functionality with Dynamics 365