Business Central and Microsoft Teams Integration

APPLIES TO: Business Central online

Microsoft Teams is a Microsoft 365 product that lets you connect with others, collaborate seamlessly, and simplify work. Business Central offers an app that connects Microsoft Teams to your business data in Business Central so you can quickly share details across team members, look up contacts, and respond faster to inquiries.

The app is available on the Teams marketplace, and you can use it with the Teams desktop, mobile app, or web.

Features overview

The Business Central app for Teams offers the following features.

Look up details of customers, vendors, and other contacts

No matter where you are in Teams, you can look up details about customers, vendors, and other Business Central contacts. This feature not only lets you view general information about contacts, but also gives access to interaction history, related documents, and more.

Look up Business Central contacts from Teams command box

You can also share contact details in a conversation. From there, participants have access to even more details about the contact as well.

Look up Business Central contacts from Teams compose box

For more information, see Searching for Contacts from Microsoft Teams.

Share records in conversations

Copy a link to any Business Central record and paste it into a Teams conversation to share with your coworkers. The app will then expand the link into a compact, interactive card that displays information about the record.

Teams integration with Business Central

Once in the conversation, you and coworkers can view more details about the record, edit data, and take action - without leaving Teams.

For more information, see Working with Business Central Data in Microsoft Teams.

Get Started

  1. A Business Central online user account is required for Business Central app for Teams.

    If you’re not sure whether you have an account, or if you don’t know your credentials for signing in, contact your company administrator to help you get started.

    Tip

    If your organization doesn't have a Business Central subscription, you can sign up for a free trial. For more information, see Getting Started with a Trial.

  2. As an administrator, see Managing Microsoft Teams Integration with Business Central for information about getting users set up to work with Business Central and Teams.

  3. Install Business Central app in Teams. See Install the Business Central App for Microsoft Teams.

  4. Once the app is installed, you're ready to go. See Working with Business Central Data in Teams.

See Also

Teams FAQ
Troubleshooting Teams
Developing for Teams Integration

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