About Copilot in Business Central

Article
04/16/2024

This article covers common questions about Copilot in Business Central.

What is Copilot in Business Central?

Microsoft Copilot is the AI-powered assistant that helps spark creativity, boost productivity, and eliminate tedious tasks. Copilot in Dynamics 365 Business Central is the world's first AI-powered assistant across all lines of business. With Copilot in Business Central, small and medium-sized organizations empower their workers with intuitive AI tools that boost creativity and save time.

Where can I find the list of Copilot features in Business Central?

Copilot includes a constantly expanding set of capabilities that assist users in different roles and tasks. You can read about Copilot and other AI features in Business Central at aka.ms/BCAI.

Is Copilot free?

At this time, Copilot in Business Central is included with your Business Central license at no extra cost. This doesn't exclude that fair-use policies, quotas, or pricing might be introduced at a later date.

Does Copilot in Business Central require a minimum number of users?

At this time, there's no minimum number of users required to start using Copilot in Business Central.

How does Copilot use the Azure AI time quota that comes with licenses?

Business Central offers numerous AI-powered features. Some features, such as sales and inventory forecasting, use specific machine learning models. These features rely on Azure AI and aren't related to Copilot. The Dynamics 365 licensing guide indicates that 30 minutes of Azure AI time is included with Business Central licenses. This quota refers to non-Copilot features where consumption of Azure AI time has no effect on Copilot in Business Central.

Is Copilot in Business Central available worldwide?

Copilot includes a constantly expanding set of capabilities that assist users in different roles and tasks. Each Copilot capability defines its own list of supported regions and supported languages. While most features will likely start out as available only in English, we aspire to unlock more languages and regions over time. You can get an overview of the Copilot languages and regions available for business applications at https://dynamics.microsoft.com/availability-reports/copilotreport.

Is Copilot aware of my environment customizations?

Some but not all Copilot features are able to work with your custom pages and tables. For example, you can use analysis assist on your custom lists, or chat with Copilot to find records in custom tables. To understand which Copilot features work with customizations, consult the articles for each feature.

Can I develop my own Copilots for Business Central?

You can extend and enhance Copilot in Business Central using tools that are a part of Business Central's standard development platform. Learn more about Integrating AI using the developer tools for Copilot.

You can also connect Copilots using Copilot Studio, or implement your own standalone AI-powered apps and services that connect to Business Central. For information about developing or customizing Copilot experiences across the Microsoft Cloud, see Adopt, extend, and build Copilot experiences across the Microsoft Cloud.

How do I keep up with the latest news about Copilot in Business Central?

You can follow the release plans at aka.ms/BCReleasePlan for news about Copilot and other AI innovation in Business Central.

As a Business Central partner, how easily can I demonstrate Copilot in Business Central to my customers?

Copilot in Business Central is also automatically available when you provision a Microsoft Entra tenant with a Business Central environment at aka.ms/CDX (Customer Digital Experiences). Learn how to prepare demonstrations of Business Central.

Depending on the environment you provision, extra setup might be required. Learn how to configure Copilot and AI capabilities.

Is there a difference between Copilot in Business Central and Copilot for Microsoft 365?

Microsoft empowers people to achieve more with copilots adapted to different situations. For example, Copilot for Microsoft 365 is the AI assistant intended for working with Microsoft Teams, Excel, and other productivity apps. Copilot in Business Central is the AI assistant specifically for the Business Central app.

Does Copilot in Business Central work with Copilot for Microsoft 365?

At this time, there's no connection between Copilot in Business Central and Copilot for Microsoft 365.

Is Copilot available for Business Central online only?

Yes. Copilot is exclusive to Business Central online, which means it isn't available for other deployment types such as on premises or private cloud.

Is Copilot available to Embed applications?

At this time, we can't offer Copilot to customers running ISV Embed apps, because of technical limitations. ISVs can extend Copilot with their own functionality or provide alternative uses of generative AI.

How does Copilot approach AI safety?

Generative AI within Copilot in Business Central aligns with Microsoft's responsible AI principles, including: fairness, reliability, safety, privacy and security, inclusiveness, transparency and accountability. Learn how each Copilot capability was built responsibly.