Add a channel to an organizational hierarchy

This article describes how to add a channel to an organizational hierarchy in Microsoft Dynamics 365 Commerce.

Overview

Channels need to be associated with one or more organizational hierarchies. Before creating channels, you need to confirm that your organizational hierarchies have been set up.

See Organizational hierarchies for more details on how to create organizational hierarchies.

Select a hierarchy

To select a hierarchy, follow these steps.

1. In the navigation pane, go to Go to Navigation pane > Modules > Organization administration > Organizations > Organization hierarchies.
2. From the list, select the organization hierarchy that you'll be adding the channel to.
3. On the action pane, select View to view hierarchy details.

The following image shows organizational hierarchy details for the selected hierarchy.

Add a channel to a hierachy node

To add a channel to a hierachy node, follow these steps.

1. On the action pane, select Edit.
2. Select the hierachy node you want the channel added to, then from the Insert drop-down list, select Retail Channel.
3. Select the channel to add, then select the OK button.
4. On the action pane, select Save.
5. On the action pane, select Publish and provide an Effective date in the past to have this action go into effect immediately.

The following image shows how to select a channel to add to a hierarchy node.

The following image shows a hierarchy with various channels added.

Additional resources

Channels overview

Channel setup prerequisites

Organizations and organizational hierarchies overview

Plan your organizational hierarchy

Organization hierarchies

Set up a retail channel

Set up an online channel