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Configure a channel to use a channel navigation hierarchy

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This article describes how to configure a channel to use a channel navigation hierarchy in Microsoft Dynamics 365 Commerce.

Channel navigation hierarchies organize products into categories so that the products can be browsed on an e-commerce site or at the point of sale (POS). Retail and online channels must be configured with channel navigation hierarchies.

Configure the channel

To configure a channel to use a channel navigation hierarchy, follow these steps.

  1. In Commerce headquarters, go to Modules > Retail and commerce > Channel setup > Channel categories and product attributes.
  2. Select the channel to configure.
  3. On the action pane, select Set attribute metadata.
  4. In the Category hierarchy drop-down list, select the appropriate channel navigation hierarchy.
  5. On the action pane, select Save.
  6. Under Attribute group, add any attribute groups that will be global attributes for all nodes.

The following image shows how to configure a channel to use a channel navigation hierarchy.

Example channel configuration.

Set attribute metadata

Setting the attribute metadata will allow configuration of attributes on each node.

To set attribute metadata, follow these steps.

  1. In Commerce headquarters, on the action pane, select Set attribute metadata.
  2. For each node select Channel product attributes.
  3. Set Show attribute on channel to Yes and Can be refined to Yes, to enable refiners on that channel.
  4. After configuring each node as desired, on the Action pane, select the Save button to save.
  5. Select the X in the top right corner to exit this screen back to the Channel categories and product attributes page.

The following image shows an example set of channel product attributes configured on a channel category node.

Channel attributes on a channel category node.

Publish changes

For changes to take effect, you will need to publish the changes.

To publish changes, follow these steps.

  1. In Commerce headquarters, on the action pane, select Publish channel updates.
  2. In the Publish channel updates pane, select OK.

The following image shows how to publish channel updates.

Publish channel updates.

Configure the distribution schedule job

To configure the distribution schedule job to push changes to channel databases, follow these steps.

  1. In Commerce headquarters, go to Retail and Commerce > Retail and Commerce IT > Distribution schedules.
  2. Run the 1040 (Products) and 1150 (Catalog) jobs.

Additional resources

Create a channel navigation hierarchy