Use the Organization Insights solution to view metrics about your instance

Applies to Dynamics 365 (online), version 9.x
Applies to Dynamics 365 (online), version 8.x

Organization Insights for Dynamics 365 (online) provides important adoption and use metrics for your Dynamics 365 organization, and tools to help you stay ahead of performance and support issues.

Important

Check your version of the Organization Insights solution. In Dynamics 365 (online), go to Settings > Solutions, and determine the version of OrganizationInsightsSolution.

Organization Insights solution version 1.3.1.0 is the officially supported version. If you have installed version 1.3.0.2, please upgrade to the latest version from AppSource.

If you have installed version 1.0.0.0, this is a preview feature in December 2016 Update for Dynamics 365 (online). You can download the latest version from AppSource. A preview feature is a feature that is not complete, but is made available before it’s officially in a release so customers can get early access and provide feedback. Preview features aren’t meant for production use and may have limited or restricted functionality.

To provide feedback for this feature, use the Feedback button. Organizations Insights Feedback button

Microsoft doesn't provide support for this preview feature. Microsoft Dynamics 365 Technical Support won’t be able to help you with issues or questions. Preview features aren't meant for production use and are subject to a separate supplemental terms of use.

Key highlights

  • Available as a solution: Organization Insights is available as a preferred solution from AppSource and is compatible with CRM Online 2016 Update 1.1 (8.1.1) or later.

  • Customizable dashboards: Set up your organization’s dashboard to provide a rich user experience and snapshots of your organization’s most important data.

  • Monitor adoption and use: Identify your most active users, the number and types of operations they’re performing, number of pages requests, most-used entities, workflows, plug-ins, and more, over a period of time as you work toward your adoption goals.

  • Manage storage and performance: Monitor storage quotas, storage use, and top tables by size to optimize performance.

  • Troubleshoot effectively: Drill down into the details of your top failing workflows and API calls to quickly diagnose and troubleshoot errors.

  • OData support: Expose Organization Insights entities through OData for extension by independent software vendors.

  • Original Organization Insights dashboard: You can also view metrics using the Organization Insights dashboard released with Dynamics CRM Online 2016 Update 1. See Preview feature: Use the Organization Insights dashboard to view metrics about your instance. This dashboard does not have all the metrics available with the solution version.

Install and view the Organization Insights solution

The new Organization Insights is a preferred solution that you can install from the Dynamics Marketplace.

Note

If you are using a trial version of Dynamics 365 (online), you can install the new Organization Insights from AppSource.

  1. In Dynamics 365, from the main menu, click Settings > Dynamics Marketplace.

  2. In the search box, type "organization insights".

  3. When you see the Organization Insights app, click Try, and then Continue.

  4. In the Add the application to Dynamics 365 dialog box, choose your organization.

  5. Proceed through the terms of service and click Agree.

  6. To verify that the solution is installed, go to Settings > Solutions. You will see Organization Insights in the list of solutions.

    Note

    While the solution is installing, the status of the solution changes to "Installation pending". When it's installed and ready to use, the status will change to "Installed".

  7. To view the new Organization Insights dashboard, go to Settings > Organization Insights.

Home (default)

Organization Insights Home Section

About this dashboard

This is the default dashboard that provides information on the number of active Dynamics 365 users, storage usage, the most active workflows, and more.

What's included in this dashboard

Chart element Description
Total Active Users Total number of active users (unique users) who performed an operation that caused one of these SDK calls: Retrieve, Retrieve Multiple, Delete, Create, and Update.
Total API Calls Total number of API calls that were made by the Dynamics 365 instance for the selected time period.
API Success Rate This chart shows the API success rate as percentage of total API calls that were made in the Dynamics 365 instance over the specified time.
Plug-in Executions This chart shows how many plug-ins have been executed in the Dynamics 365 instance over the specified time.
Total Operations This chart shows how many operations (create, update, deletes, reads) have occurred in the Dynamics 365 instance over the specified time.
Most Active Users Performing Operations List of most active users who performed an operation that caused a Create, Update, Read, or Delete SDK call in the Dynamics 365 instance over the selected time period.
Top Plug-ins by Failures This chart shows top 10 most failing plug-in in the Dynamics 365 instance over the specified time.

Active Usage

Organization Insights Active Usage Section

About this dashboard

Use this dashboard to find out how many Dynamics 365 users there are, how many licenses are in use, what custom entities are used most frequently, and more.

What's included in this dashboard

Chart element Description ChartID
Total Active Users Total number of active users (unique users) who performed an operation that caused one of these SDK calls: Retrieve, Retrieve Multiple, Delete, Create, and Update. 4555801D-0EAF-4100-891C-DB34400AB102
Most Used Entities Ten Entities which had the most Retrieve, Retrieve Multiple, Delete, Create, and Update SDK Calls. F6F2B9FD-FCA8-427A-9A0D-CAC619A3EE74
Total Page Requests The number of page load requests for forms, dashboards, and reports. This is the count of requests received by the Dynamics 365 server. Pages that are cached while browsing won't be counted. D0401D82-6E7F-4B84-8D86-825D72C68EE6
Total Operations This chart shows how many operations (create, update, deletes, reads) have occurred in the Dynamics 365 instance for the selected time period. B13D7ED8-06BE-4B0E-B314-A16A84099F1E
Active Users Performing Specific Operations Total number of active users (unique users) over time who performed an operation that caused one of these SDK calls: Retrieve, Retrieve Multiple, Delete, Create, and Update. 35699BD6-6E49-463D-9DC0-4E968750778F
Active Users Number of active users (unique users) in your instance who performed an operation that caused one of these SDK calls: Retrieve, Retrieve Multiple, Delete, Create, and Update over time. 9725801D-0EAF-4100-891C-DB34400AB102
Most Active Users Performing Operations List of most active users (unique users) over time who performed an operation that caused one of these SDK calls: Retrieve, Retrieve Multiple, Delete, Create, and Update. B173E5EC-195E-4803-B79A-2B1C2704BCB7
Most Used Custom Entities List of custom entities which had the most Retrieve, Retrieve Multiple, Delete, Create, and Update SDK Calls. 5FD1EF3F-64C4-429C-83BC-95F0AD44B761
Most Used OOB Entities List of out-of-box entities which had the most Retrieve, Retrieve Multiple, Delete, Create, and Update SDK Calls. 46A47AF1-325D-4A00-9F7E-6059D5AAB722
Usage Active Users by OS The number of active users by operating system. F37D4DEC-28E2-438A-977F-DD3F96203559
Active Users by Device Type The number of active users by device type. 43771A31-6350-489C-AABD-F7EBB93320C4
Active Users by Browser The number of active users by browser. 1259D071-A06D-4B3F-8D32-DCD39670F6FD
Active Users by Security Roles The number of active users by security roles. 09062EF4-4195-4256-B84B-68E9CA3C737D
Users by Business Unit The number of active users by business unit. 8B701B71-092E-4FCF-A9E3-A005EE865921
Number of Creates by Entity How many create operations are performed by the selected user in the Dynamics 365 instance for the selected time period. 3AC63F0D-4661-4F19-9B31-DB5616187A88
Number of Updates by Entity How many update operations are performed on different entities by the selected user in the Dynamics 365 instance for the selected time period. C215FC98-BF5D-4AAB-BB0A-24E9F2A4F939
Number of Reads by Entity How many read operations are performed on different entities by the selected user in the Dynamics 365 instance for the selected time period. 3DE3E899-4BCF-482B-8896-657D0C8FCAE7
Number of Deletes by Entity How many delete operations are performed on different entities by the selected user in the Dynamics 365 instance for the selected time period. 8F92215B-C55D-451F-A546-48E1456E7056
Total Operations Over Time The total operations performed by the selected user in the Dynamics 365 instance over the selected time period. 9AD78421-6D33-4463-8C17-B9C4DF52592D
Total Operations by Entity The total operations performed on different entities by the selected user in the Dynamics 365 instance for the selected time period. 045F5B81-CF47-4819-A4F9-AE366565C591
Active Users by Entities Show the active users distributed over different entities (refreshed hourly) 2C569F70-7FA8-4C2E-AFCE-E6126ED2CC52
Active Users by Client The active users distributed by client type (refreshed hourly) 4D6F71A8-1710-4B0B-9D7A-9590BECE611C
Active Users Using More than One Client The number of active users using more than one client, distributed over different client combinations (refreshed hourly) 149EFCC8-D336-4F51-A293-E173728EC587

Note

Retrieve and RetrieveMultiple SDK calls are reported as Reads.

Update frequency

Active usage chart data is updated as follows.

Chart Update frequency
Total Active Users 1 hour
Most Used Entities 1 hour
Most Active Users (Reads) 1 hour
Total API Calls 1 hour
Total Page Requests 1 hour
Most Active Users (Changes) 1 hour
Total Operations 1 hour
Active Users Performing Specific Operations 1 hour
Active Users 1 hour
Most Active Users Performing Operations 1 hour
Most Used Custom Entities 1 hour
Most Used OOB Entities 1 hour

System Jobs

Organization Insights System Jobs Section

About this dashboard

Use this dashboard to monitor and troubleshoot workflows.

What's included in this dashboard

Chart element Description ChartID
Workflow Executions This chart shows how many workflows have been executed in the Dynamics 365 instance over the specified time. 3555801D-0EAF-4100-891C-DB34400AB102
System Jobs Pass Rate This chart shows the system job’s pass rate as percentage of system jobs that were executed in the Dynamics 365 instance over the specified time. 1355801D-0EAF-4100-891C-DB34400AB102
System Jobs Throughput/Minute This chart shows the average system jobs that have been executed per hour in the Dynamics 365 instance over the specified time. 090F51C1-7DBA-42BA-B031-FB1C0999EE28
Executions and Backlog This chart shows the number of executions and the backlog for system jobs in the Dynamics 365 instance over the specified time. 9D941442-759D-4C29-8348-ADCA2810A602
Most Active Workflows This chart shows top 10 most executed workflows in the Dynamics 365 instance over the specified time. 7128FF54-B377-4236-ACFF-EEDF696461AA
Top Workflows by Failures This chart shows top 10 most failing workflows in the Dynamics 365 instance over the specified time. Click on a workflow to see the failures and their number of occurrences. 7A7C0FEE-A7BB-4C14-AF2A-76AC00350F82

Update frequency

System jobs chart data is updated as follows.

Chart Update frequency
Workflow Executions 1 hour
System Jobs Pass Rate 1 hour
System Jobs Throughput / Hour 1 hour
Most Active Workflows 1 hour
System Jobs Executions and Backlog 1 hour
Top Workflows by Failures 1 hour

Plug-ins

Organization Insights Plugins Section

About this dashboard

Use this dashboard to monitor and troubleshoot plug-ins.

What's included in this dashboard

Chart element Description ChartID
Plug-in Success Rate This chart shows the plug-in pass rate as percentage of total plug-in executions that were executed in the Dynamics 365 instance over the specified time. 190F51C1-7DBA-42BA-B031-FB1C0999EE28
Plug-in Executions This chart shows how many plug-ins have been executed in the Dynamics 365 instance over the specified time. D48FF5C9-BFC9-4E1C-9215-E76FDBFF282E
Average Plug-in Execution Time This chart shows average time taken to successfully execute a plug-in in the Dynamics 365 instance over the specified time. A4094693-8638-44B5-83B1-B7EC8C8BFFF6
Most Active Plug-ins This chart shows top 10 most executed plug-ins in the Dynamics 365 instance over the specified time. E505BCFC-5B13-4190-842C-E47622BF0A40
Top Plug-ins by Failures This chart shows top 10 most failing plug-ins in the Dynamics 365 instance over the specified time. 1193CFAC-E8CF-48E9-9A22-A56AAFC1159C

Update frequency

Plug-ins chart data is updated as follows.

Chart Update frequency
Plug-in Success Rate 1 hour
Most Active Plug-ins 1 hour
Plug-in Executions 1 hour
Average Plug-in Execution Time 1 hour
Top Plug-ins by Failures 1 hour

Storage

Organization Insights Storage Section

About this dashboard

This dashboard provides a look at storage used by your tenant and instances.

What's included in this dashboard

Chart element Description ChartID
Dynamics 365 Tenant Storage Utilization This chart shows the storage used by all the Dynamics 365 instances of your tenant out of the total storage allocated to the tenant. 1C7B6699-9C07-478C-9C17-AF0D17160734
Storage by Dynamics 365 Instances (MB) This chart shows the breakdown of the storage used by the Dynamics 365 instances of your tenant. 66BF5239-56EB-4979-AC92-177D98C5077B
Top Tables by Size - Current Dynamics 365 Instance This chart shows top 10 largest tables by size and their row count in the Dynamics 365 instance database. D37D16D2-C616-4F00-9E56-19E6AE218613
Top Tables by Row Count - Current Dynamics 365 Instance This chart shows top 10 largest tables by their row count in the Dynamics 365 instance database. BE23542E-2E03-42A5-BDF4-70A53DFCB519
Common Tables by Size - Current Dynamics 365 Instance This chart shows the size of some common tasks of tables in the Dynamics 365 instance database. 8614E00B-28D8-4C41-92E3-9F27AFD28AE7
Row Count of Common Tables - Current Dynamics 365 Instance This chart shows the number of rows of some common tasks of tables in the Dynamics 365 instance database. BE5127CC-1919-4AB4-A582-C5C3B601D456
Storage by Instance Storage used by each Dynamics 365 instance (refreshed daily) AEEE328E-8E4F-4E98-B5A5-1509E7A610A4
Storage by Tenant Storage used by the tenant (refreshed daily) AEEE328E-8E4F-4E98-B5A5-1509E7A610A4

Update frequency

Storage chart data is updated as follows.

Chart Update frequency
Dynamics 365 Tenant Storage Utilization 1 day
Storage Used by Dynamics 365 Instances (MB) 1 day
Top Tables by Size - Current Dynamics 365 Instance 1 day
Size of Common Tables - Current Dynamics 365 Instance 1 day

API Call Statistics

Organization Insights API Call Statistics Section

About this dashboard

Use this dashboard to monitor and troubleshoot API calls.

What's included in this dashboard

Chart element Description ChartID
API Success Rate This chart shows the API success rate as percentage of total API calls that were made in the Dynamics 365 instance over the specified time. 5555801D-0EAF-4100-891C-DB34400AB102
Top API by Failures This chart shows top 10 failing API calls in the Dynamics 365 instance over the specified time. CCB98704-6E3F-4302-AC96-0A4E286061FA
Total API Calls This chart shows how many API calls have been made in total in the Dynamics 365 instance over the specified time. 9555801D-0EAF-4100-891C-DB34400AB102
Most Used API This chart shows top 10 most executed API calls in the Dynamics 365 instance database. C898F79D-D3D0-4894-B2E4-E94AC854007A
API Calls This chart shows how many API calls have been made over time in the Dynamics 365 instance over the specified time. 4C7B6699-9C07-478C-9C17-AF0D17160734

Update frequency

API Call Statistics chart data is updated as follows.

Chart Update frequency
API Success Rate 1 hour
Top API by Failures 1 hour
Most Used API 1 hour
Total API Calls 1 hour
API Calls 1 hour

Mailbox Usage

Organization Insights Mailbox Usage Section

About this dashboard

Use this dashboard to monitor email mailbox usage.

What's included in this dashboard

Chart element Description ChartID
Mailbox Details by GEO This chart shows mailbox details like:

- the number of server-side synch configured mailboxes
- the number of server-side synch enabled mailboxes
- the number of server-side synch Appointments, Contacts, and Tasks enabled mailboxes
- the number of server-side synch incoming enabled mailboxes
- the number of server-side synch outgoing enabled mailboxes categorized by the geo location the mailbox is hosted in
F90E2120-58B6-4D8B-B913-ADABE7EA4833
Mailboxes by Server Type This chart shows the mailbox distribution by server type. AFBB2C1B-6405-4D6C-8D21-D808F796405A
Active Email Server Profiles by Geo This chart shows active server-side synch enabled mailboxes distributed over the geo location they are hosted in. AE33B341-752B-4AC3-98F7-FC11EA8B5DE5
Mailboxes by Exchange Configuration This chart shows the number of mailboxes categorized by their Exchange configuration. 1AF79B4C-0F75-403B-973A-573E0FDF775E
Number of Mailbox Configuration Errors This chart shows the number of mailboxes configuration errors which occurred over the user-selected time frame. DDFE9E31-41D9-4453-87EE-87A5C6D124F6
Mailbox Usage This chart shows the number of server-side synch mailboxes over the time range selected by the user. 9E5E51CE-9C47-40E4-9862-B8D17D58E0EC
Number of Outlook Mailboxes This chart shows the number of Outlook mailboxes configured for the organization. BE94BA93-637E-4DEA-B8C6-50DFE57846B6
Number of Active Email Server Profiles This chart shows the number of active email server profiles for the time range configured by the user. 522D6D36-FDFE-4CF4-9086-93BAA8628425

Update frequency

Mailbox Usage chart data is updated as follows.

Chart Update frequency
Mailbox Details by Geo 30 minutes average
Active Email Server Profiles by Geo 5 minutes average
Mailboxes by Server Type 5 minutes average
Mailbox Usage 5 minutes average
Number of Mailbox Configuration Errors 30 minutes average
Number of Active Email Server Profiles 5 minutes average
Number of Outlook Mailboxes 15 minutes average
Mailboxes by Exchange Configuration 5 minutes average

Download

Organization Insights Download Section

About this dashboard

Use this dashboard to download the data selected for the date range selected as an Excel spreadsheet.

What's included in this dashboard

Chart element Description
Most Active Users Performing Operations List of most active users (unique users) over time who performed an operation that caused one of these SDK calls: Retrieve, Retrieve Multiple, Delete, Create, and Update.
Most Used Custom Entities List of custom entities which had the most Retrieve, Retrieve Multiple, Delete, Create, and Update SDK Calls.
Most Used OOB Entities List of out-of-box entities which had the most Retrieve, Retrieve Multiple, Delete, Create, and Update SDK Calls.
Active Users by Device Type List of active users by device type used to access Dynamics 365 (refreshed hourly)
Active Users by Business Unit List of active users by their business unit (refreshed hourly)
Active Users by Security Role List of active users by their security roles (refreshed hourly)
Active Users by Client List of active users, by client type used to access Dynamics 365 (refreshed hourly)
Active Users by Entities List of active users distributed by entity (refreshed hourly)

Update frequency

Download chart data is updated as follows.

Chart Update frequency
Most Active Users Performing Operations 1 hour
Most Used Custom Entities 1 hour
Most Used OOB Entities 1 hour

Customize your Customer Insights dashboard

You can easily customize Organization Insights dashboards to meet your information requirements. Look for these buttons in the upper-right corner of the Dynamics 365 screen.

Control Description
Edit

Organizations Insights Edit button
Click to edit the dashboard. Once in edit mode, you can add, remove, resize, and reposition charts in the Home dashboard.

In other dashboards, you can reposition and resize charts. You cannot add or remove charts.
Save

Organizations Insights Save button
Click Save to record all your dashboard changes.
Add

Organizations Insights Add button
Click for a list of charts you can add to the dashboard. You cannot add multiple copies of the same chart in the Home dashboard.
Chart menu

Add an Organization Insights chart
Charts you can add to a dashboard.
Close

Organizations Insights Close button
Click to close the Chart menu.
Feedback

Organizations Insights Feedback button
We want your feedback! Click Feedback to let us know how we're doing.
More options

Organizations Insights More button
Click More options > Reset to default dashboard to revert all your dashboard changes. This will reset all changes you've made to any dashboard to default values.
Remove and Resize

Organization Insights Custom Controls
When you click Edit, you can remove, resize, and move charts in the Home dashboard. In other dashboards, you can resize and move the charts but not remove them.
Export

Organization Insights Export Data to Excel
Click to export chart data to Excel. Not all charts can be exported.

Granting access to the Organization Insights dashboard

By default, the dashboard is available to System Administrator and System Customizer security roles. Access can be granted to other security roles, by providing Read privilege to Saved Organization Insights Configuration.

  1. Click Settings > Security > Security Roles.

  2. Select a security role, and then click the Core Records tab.

  3. Scroll down to Saved Organization Insights Configuration and click the Read privilege.

  4. Click Save and Close.

    Grant Read privilege to Salesperson security role

    To let other users make modifications to their dashboard layout, grant Create, Read, Write, and Delete privileges for the OrgInsights User Dashboard Definition custom entity.

  5. Click Settings > Security > Security Roles.

  6. Select a security role, and then click the Custom Entities tab.

  7. For OrgInsights User Dashboard Definition, and click the Create, Read, Write, and Delete privileges .

  8. Click Save and Close.

    Organization Insights Custom entity

View data for different time ranges

You can adjust the time range for the data presented in the dashboards charts. After selecting the From and To range, click the Play button (Organization Insights Calendar Play button) to refresh your data.

Select the date range for your data

Consider the following about the Organization Insights calendar:

  • The Calendar control is not available for the Storage dashboard and not applicable to any storage related chart as only the latest information is shown for those charts.

  • Default time range is shown for the past 48 hours.

  • Data is only shown for the applied time range.

  • Data is available from the time of release of the solution in AppSource, and will be retained for 90 days.

  • Data is shown for time series at an hourly aggregation interval.

  • The data shown for a hourly aggregation interval represents the whole hour. For example, if the number of active users at 2:00 PM is 5, there were 5 active users between 1:00 and 2:00 PM.

    Organization Insights active users chart

OData Support

Organization Insights supports retrieving chart data through the Web API OData v4 web service. For information about the Web API, see Use the Microsoft Dynamics 365 Web API.

The entity set name for the SavedOrgInsightsConfiguration entity is savedorginsightsconfigurations which needs the SavedOrgInsightsConfigurationId, JSONDataStartTime and JSONDataEndTime to return data in the given time range. The data can then be used to render custom charts or do further post-processing as required.

The following is the format by which data can be retrieved, using the ChartID GUID value for the charts listed above.

[ClientUrl]/api/data/v8.1/savedorginsightsconfigurations?$filter=savedorginsightsconfigurationid eq [ChartID] and jsondatastarttime eq [StartTime] and jsondataendtime eq [EndTime]&$select=jsondata

A sample query with GUID and time ranges populated would look something like the following:

[ClientUrl]/api/data/v8.1/savedorginsightsconfigurations?$filter=savedorginsightsconfigurationid eq 5187781c-da7c-4762-aeb3-85f908a2777c and jsondatastarttime eq 2017-07-11T18:30:00.000Z and jsondataendtime eq 2017-07-12T18:30:00.000Z&$select=jsondata

The following is a sample result for the query:

{
  "@odata.context":"https://[ClientUrl]/api/data/v8.1/$metadata#savedorginsightsconfigurations(jsondata)","value":[
    {
      "jsondata":"{\"RequestId\":\"101fa8c3-1221-4f3c-9cf7-1eb35cf2eeba\",\"Results\":[{\"Dates\":[\"7/10/2017 2:00 PM\",\"7/10/2017 3:00 PM\",\"7/10/2017 4:00 PM\",\"7/10/2017 5:00 PM\",\"7/10/2017 6:00 PM\",\"7/10/2017 7:00 PM\",\"7/10/2017 8:00 PM\",\"7/10/2017 9:00 PM\",\"7/10/2017 10:00 PM\",\"7/10/2017 11:00 PM\",\"7/11/2017 12:00 AM\",\"7/11/2017 1:00 AM\",\"7/11/2017 2:00 AM\",\"7/11/2017 3:00 AM\",\"7/11/2017 4:00 AM\",\"7/11/2017 5:00 AM\",\"7/11/2017 6:00 AM\",\"7/11/2017 7:00 AM\",\"7/11/2017 8:00 AM\",\"7/11/2017 9:00 AM\",\"7/11/2017 10:00 AM\",\"7/11/2017 11:00 AM\",\"7/11/2017 12:00 PM\",\"7/11/2017 1:00 PM\",\"7/11/2017 2:00 PM\",\"7/11/2017 3:00 PM\",\"7/11/2017 4:00 PM\",\"7/11/2017 5:00 PM\",\"7/11/2017 6:00 PM\",\"7/11/2017 7:00 PM\",\"7/11/2017 8:00 PM\",\"7/11/2017 9:00 PM\",\"7/11/2017 10:00 PM\",\"7/11/2017 11:00 PM\",\"7/12/2017 12:00 AM\",\"7/12/2017 1:00 AM\",\"7/12/2017 2:00 AM\",\"7/12/2017 3:00 AM\",\"7/12/2017 4:00 AM\",\"7/12/2017 5:00 AM\",\"7/12/2017 6:00 AM\",\"7/12/2017 7:00 AM\",\"7/12/2017 8:00 AM\",\"7/12/2017 9:00 AM\",\"7/12/2017 10:00 AM\",\"7/12/2017 11:00 AM\",\"7/12/2017 12:00 PM\",\"7/12/2017 1:00 PM\"],\"Rollup\":\"PT1H\",\"Metrics\":[{\"Name\":\"activeusers\",\"Values\":[728.0,645.0,531.0,473.0,528.0,542.0,526.0,498.0,461.0,497.0,557.0,578.0,580.0,585.0,569.0,635.0,786.0,819.0,877.0,855.0,783.0,708.0,690.0,678.0,638.0,540.0,452.0,437.0,452.0,492.0,496.0,434.0,452.0,454.0,503.0,545.0,541.0,526.0,520.0,576.0,742.0,840.0,872.0,806.0,753.0,692.0,671.0,0.0]}]}]}","_modifiedby_value":"42d582c5-4091-446c-a9ba-90e7f0a9bb9d","description":"Active Users","lookback":2,"isdefault":true,"isdrilldown":false,"_modifiedonbehalfby_value":"00000000-0000-0000-0000-000000000000","name":"Active Users","metrictype":1,"parameters":"<Parameters><MetricIds><MetricId>C1BCC999-D150-4591-B0A5-0684A6A0F618</MetricId></MetricIds><DisplayOptions><ColorOptions><Colors>['#A83D1E']</Colors></ColorOptions></DisplayOptions></Parameters>","_createdby_value":"42d582c5-4091-446c-a9ba-90e7f0a9bb9d","_createdonbehalfby_value":"00000000-0000-0000-0000-000000000000","plotoption":2,"savedorginsightsconfigurationid":"9725801d-0eaf-4100-891c-db34400ab102"
    }
  ]
}

See also

Preview feature: Use the Organization Insights dashboard to view metrics about your instance
Developer Guide for Dynamics 365 Customer Engagement