Find your Customer Engagement administrator or support person

Applies to Dynamics 365 for Customer Engagement apps version 9.x
Applies to Dynamics 365 (online), version 8.x

You may occasionally run across issues that require consultation with your Dynamics 365 for Customer Engagement administrator. If you don’t know who your administrator is, you can use Advanced Find to find your administrator.

  1. Sign in to your Customer Engagement organization.

  2. Open the Sales, Customer Service, Field Service, or Project Service Automation app, and then on the nav bar, choose the Advanced Find button Screen shot of Advanced Find button.

    Advanced Find on Command bar in Dynamics 365 for Customer Engagement apps

  3. On the Advanced Find page, in the Look for list, select Users.

  4. Point to Select, and then select Security Roles from the list.

  5. Under Fields, select Names.

  6. Enter System Administrator in the box that says Enter Text. At this point, your screen should look like this:

    Advanced Find dialog box in Dynamics 365 for Customer Engagement apps

  7. Choose the Results button on the ribbon.

    You should see a list of one or more system administrators.

See also

Get Help from the Dynamics 365 for Customer Engagement apps Community