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Accessibility in the app designer, site map designer, and My Apps page

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This topic applies to Dynamics 365 Customer Engagement (on-premises). For the Power Apps version of this topic, see: Accessibility in Power Apps app designer, site map designer, and My Apps page

Microsoft is committed to making its products and services easier for everyone. More information: Microsoft accessibility

Keyboard shortcuts

Dynamics 365 for Customer Engagement offers keyboard shortcuts to address issues faced by people with limited dexterity or motion disabilities.

My Apps page

To Shortcut Keys (Windows) Shortcut Keys (Mac)
Create a New App. Alt + N Opt + N
Open the More Actions menu on the selected tile. Alt + M Opt + N

App designer and site map designer

To Shortcut Keys (Windows) Shortcut Keys (Mac)
Go to the next section or major component. Ctrl + F6 Cmd + F6
Go to the previous section or major component. Shift + Ctrl + F6 Shift + Cmd + F6
Save command. Ctrl + S Cmd + S
Save and Close command. Ctrl + Alt + S Cmd + Opt + S
Validate command. Ctrl + Alt + V Cmd + Op t+ V
Publish command. Ctrl + Alt + P Cmd + Opt + P
Close command. Ctrl + Q Cmd + Q
Add. Shift + N Shift +
Edit. Shift + E Shift + E
Remove. Shift + R Shift + R
Search Canvas. Ctrl + Shift + F Cmd + Shift + F
Add Components. Alt + Shift + C Opt + Shift + C
Add Properties. Alt + Shift + P Opt + Shift + P
Go to the Required tab. Alt + Shift + R Opt + Shift + R
Add Menu. Ctrl +Alt +N Cmd + Opt +N
Clone an app designer component. Ctrl + C Cmd + C
Delete. Delete key Delete key
Save. Ctrl + S Cmd + S
Save and Close. Ctrl + Alt + S Cmd + Opt + S
Copy a site map component to the clipboard. Ctrl + C Cmd + C
Copy the site map component to the clipboard to paste somewhere else on the site map.

When you paste the component, the original instance of the component is removed from the site map.		 Ctrl + X Cmd + X
Paste the clipboard contents to the site map. Ctrl + V Cmd + V
Expand and move the focus to the notification area in App Designer. Alt + Shift + N Opt + Shift + N
Collapse the expanded notification area in App Designer. Esc esc

Keyboard navigation

We also support moving around the app designer, site map designer, and My Apps page by using the keyboard, so people who don’t use a mouse can use a keyboard to get around and complete actions.

To Press
Go to the next tab stop in the defined tab order (which is left to right for LTR languages and right to left for RTL languages). Tab
Move to the previous tab stop in the tab order . Shift + Tab
Move to the next item in a list or a menu, or user interface feature that has multiple options.

-OR-

Move vertically to the next tile .		 Down Arrow keys
Move to the next item in a list or a menu, or user interface feature that has multiple options.

-OR-

Move vertically to the previous tile.		 Up Arrow
Move horizontally to the next tile. Right Arrow
Move horizontally to the previous tile. Left Arrow
Expand a collapsible control. Right Arrow or Enter or Spacebar
Collapse an expanded collapsible control. Left Arrow or Enter or Spacebar
Perform an action such as selecting an option from radio buttons, clicking a link, or selecting a check box. Spacebar
Activate a command bar action, or confirm a component add. Enter
Close an alert, dialog box, or menu, or cancel. Esc

Screen reader support

People with disabilities may rely on the use of assistive technology (AT) such as screen readers or a variety of alternative input devices to interact with the app designer, site map designer, and My Apps page.

Here's the support matrix.

Browser Jaws Narrator Voice Over
Internet Explorer 11 Yes Yes No
Google Chrome Yes No No
Firefox Yes No No
Safari No No Yes

Accessibility info for browsers

For accessibility information about your browser, visit the following websites:

See also

Use keyboard shortcuts in Dynamics 365 Customer Engagement (on-premises)