Create and design forms

Applies to Dynamics 365 (online), version 9.x

In Dynamics 365, forms provide the user interface that people use to interact with the data they need to do their work. It's important that the forms people use are designed to allow them to find or enter the information they need efficiently.

In the default solution or an unmanaged solution, you can create new forms or edit existing forms for all entities that allow form customization. In an unmanaged solution, you can edit the managed properties for an unmanaged custom entity that was created for the solution. If you’re viewing a managed solution, you can’t create new forms or edit existing forms for entities. However, if the managed properties for an entity in the managed solution are set to allow customization, you can add or edit forms to that entity in the Customization area of Dynamics 365. Customization tasks can be performed only while you’re online.

Type of forms

There are several types of forms in Dynamics 365, described here:

Form type Description More information
Main Used in the web application, Dynamics 365 for Outlook, and Dynamics 365 for tablets.

These forms provide the main user interface for interacting with entity data.
Design considerations for main forms
Mobile Used for the Dynamics 365 for phones pages. This simplified form is designed to be used for mobile devices. Customize the mobile app
Quick Create Used in the web application, Dynamics 365 for Outlook, and Dynamics 365 for tablets.

For updated entities, these forms provide a basic form optimized for creating new records.
Create and edit quick create forms
Quick View Used in the web application, Dynamics 365 for Outlook, and Dynamics 365 for tablets.

For updated entities, these forms appear within the main form to display additional data for a record that is referenced by a lookup field in the form.
Create and edit quick view forms

While each form type has specific needs, when working with forms you use the Form Editor. More information: Work with the form editor

Updated versus classic entities

Dynamics 365 provides many options for designing forms. With Unified Interface, most entities were updated to better suit the responsive interface. Updated entities as well as your own custom entities include support for the Dynamics 365 for tablets client, business process flows, and business rules. When you use these entities, you can design once and deploy to all clients.

There are still a number of entities, referred to here as classic entities, that retain the appearance and capabilities from earlier versions. These entities are used less often. They are listed here:

Address Article Article Comment Bulk Delete Operation Connection
Discount Discount List Document Location Email Attachment Follow
Goal Goal Metric Import Source File Invoice Product Order Product
Price List Queue Item Quote Product Rollup Field Rollup Query
Saved View Service Service Activity SharePoint Site Site
Territory Unit Unit Group

See also

Entities and metadata overview

Create and edit views
Assign form order
Control access to forms
How main forms appear in different clients
Add form navigation for related entities
Disable auto save
Optimize performance
Add custom controls
Work with the form editor