How to get Dynamics 365 Channel Integration Framework (CIF)?

Dynamics 365 Channel Integration Framework is an application (solution) available in Microsoft AppSource. You can get the solution from within the Dynamics 365 or directy from Microsoft AppSource. Download link for Channel Integration Framework solution: Channel Integration Framework.

Prerequisites

  • Identify the Dynamics 365 instance for which you want to use the Channel Integration Framework application.

  • You need global administrator permissions in Office 365 to download and install the Channel Integration Framework application (solution).

Get Channel Integration Framework from Microsoft AppSource

There are two ways to get Channel Integration Framework from Microsoft AppSource.

Directly from Microsoft AppSource

To get the Channel Integration Framework solution from within Dynamics 365:

  1. Go to Microsoft AppSource. Dynamics 365 for Channel Integration Framework application page appears.

  2. Select GET IT NOW.
    Dynamics 365 for Channel Integration Framework in Microsoft AppSource

  3. In the One more thing.. window, select Continue.

  4. Read and select the checkbox to agree for the following:

    • Microsoft's Legal Terms and Privacy Statement.
    • Privacy Statement and Legal Terms for importing the solution into Dynamics 365.
  5. Select Agree. The Channel Integration Framework application (solution) importing happens in the background.

    Note

    The system does not display any confirmation after the successful import of the application (solution).

From within Dynamics 365

  1. Sign in to Dynamics 365.

  2. Go to Settings > Customization > Dynamics Marketplace.
    The Microsoft AppSource appears.

  3. In the search box, type Channel Integration Framework.
    The Channel Integration Framework application (solution) appears.

  4. Select GET IT NOW.

  5. In the One more thing.. window, select Continue.

  6. Read and select the checkbox to agree for the following:

    • Microsoft's Legal Terms and Privacy Statement.
    • Privacy Statement and Legal Terms for importing the solution into Dynamics 365.
  7. Select Agree. The Channel Integration Framework application (solution) importing happens in the background.

    Note

    The system does not display any confirmation after the successful import of the application (solution).

View Channel Integration Framework in Dynamics 365

  1. Sign-in to Dynamics 365.

  2. Select the drop-down button on the Dynamics 365 and select Channel Integration Framework.

    Dynamics 365 drop-down button to find Channel Integration Framework

Tip

Alternatively, you can use the https://<orgURL>.dynamics.com/apps to navigate to the channel Integration Framework.
Dynamics 365 org URL and apps to go to Channel Integration Framework