EntitlementTemplate Entity Reference

Contains predefined customer support terms that can be used to created entitlements for customers.

Added by: Service Solution

Messages

Message Web API Operation SDK Assembly
Create POST [org URI]/api/data/v9.0/entitlementtemplates
See Create
CreateRequest or
Create
Delete DELETE [org URI]/api/data/v9.0/entitlementtemplates(entitlementtemplateid)
See Delete
DeleteRequest or
Delete
Retrieve GET [org URI]/api/data/v9.0/entitlementtemplates(entitlementtemplateid)
See Retrieve
RetrieveRequest or
Retrieve
RetrieveMultiple GET [org URI]/api/data/v9.0/entitlementtemplates
See Query Data
RetrieveMultipleRequest or
RetrieveMultiple
Update PATCH [org URI]/api/data/v9.0/entitlementtemplates(entitlementtemplateid)
See Update
UpdateRequest or
Update

Entity Properties

Property Value
CollectionSchemaName EntitlementTemplates
DisplayCollectionName Entitlement Templates
DisplayName Entitlement Template
EntitySetName entitlementtemplates
IsBPFEntity False
LogicalCollectionName entitlementtemplates
LogicalName entitlementtemplate
OwnershipType OrganizationOwned
PrimaryIdAttribute entitlementtemplateid
PrimaryNameAttribute name
SchemaName EntitlementTemplate

Writable attributes

These attributes return true for either IsValidForCreate or IsValidForUpdate (usually both). Listed by SchemaName.

AllocationTypeCode

Property Value
Description Select whether the entitlement allocation is based on number of cases or number of hours.
DisplayName Allocation Type
IsValidForForm True
IsValidForRead True
LogicalName allocationtypecode
RequiredLevel None
Type Picklist

AllocationTypeCode Options

Value Label
0 Number of cases
1 Number of hours

DecreaseRemainingOn

Property Value
Description Information about whether to decrease the remaining terms when the case is created or when it is resolved
DisplayName Decrease Remaining On
IsValidForForm True
IsValidForRead True
LogicalName decreaseremainingon
RequiredLevel None
Type Picklist

DecreaseRemainingOn Options

Value Label
0 Case Resolution
1 Case Creation

Description

Property Value
Description Type additional information to describe the account, such as an excerpt from the company's website.
DisplayName Description
Format TextArea
IsLocalizable False
IsValidForForm True
IsValidForRead True
LogicalName description
MaxLength 2000
RequiredLevel None
Type Memo

EndDate

Property Value
DateTimeBehavior UserLocal
Description Enter the date and time when the entitlement ends.
DisplayName End Date
Format DateOnly
IsValidForForm True
IsValidForRead True
LogicalName enddate
RequiredLevel None
Type DateTime

EntitlementTemplateId

Property Value
Description Unique identifier for entity instances
DisplayName Entitlement Template
IsValidForForm False
IsValidForRead True
IsValidForUpdate False
LogicalName entitlementtemplateid
RequiredLevel SystemRequired
Type Uniqueidentifier

entitytype

Added by: Service Patch Solution

Property Value
Description Entity type for which the entitlement template applies
DisplayName Entity Type
IsValidForForm True
IsValidForRead True
LogicalName entitytype
RequiredLevel ApplicationRequired
Type Picklist

entitytype Options

Value Label
0 Case
192350000 Work Order

ImportSequenceNumber

Property Value
Description Sequence number of the import that created this record.
DisplayName Import Sequence Number
Format None
IsValidForForm False
IsValidForRead True
IsValidForUpdate False
LogicalName importsequencenumber
MaxValue 2147483647
MinValue -2147483648
RequiredLevel None
Type Integer

KbAccessLevel

Property Value
Description Select the access someone will have to the knowledge base on the portal.
DisplayName KB Access Level
IsValidForForm True
IsValidForRead True
LogicalName kbaccesslevel
RequiredLevel None
Type Picklist

KbAccessLevel Options

Value Label
0 Standard
1 Premium
2 None

Name

Property Value
Description Type a descriptive name for the entitlement template.
DisplayName Entitlement Template Name
FormatName Text
IsLocalizable False
IsValidForForm True
IsValidForRead True
LogicalName name
MaxLength 100
RequiredLevel ApplicationRequired
Type String

OverriddenCreatedOn

Property Value
DateTimeBehavior UserLocal
Description Date and time that the record was migrated.
DisplayName Record Created On
Format DateOnly
IsValidForForm False
IsValidForRead True
IsValidForUpdate False
LogicalName overriddencreatedon
RequiredLevel None
Type DateTime

RestrictCaseCreation

Property Value
Description Tells whether case creation is restricted based on entitlement terms.
DisplayName Restrict By Entitlement Terms
IsValidForForm True
IsValidForRead True
LogicalName restrictcasecreation
RequiredLevel None
Type Boolean

RestrictCaseCreation Options

Value Label
1 Yes
0 No

DefaultValue: False

SLAId

Property Value
Description Choose the service level agreement (SLA) associated with the entitlement.
DisplayName SLA
IsValidForForm True
IsValidForRead True
LogicalName slaid
RequiredLevel None
Targets sla
Type Lookup

StartDate

Property Value
DateTimeBehavior UserLocal
Description Enter the date and time when the entitlement begins.
DisplayName Start Date
Format DateOnly
IsValidForForm True
IsValidForRead True
LogicalName startdate
RequiredLevel None
Type DateTime

TimeZoneRuleVersionNumber

Property Value
Description For internal use only.
DisplayName Time Zone Rule Version Number
Format None
IsValidForForm False
IsValidForRead True
LogicalName timezoneruleversionnumber
MaxValue 2147483647
MinValue -1
RequiredLevel None
Type Integer

TotalTerms

Property Value
Description Type the total number of entitlement terms.
DisplayName Total Terms
IsValidForForm True
IsValidForRead True
LogicalName totalterms
MaxValue 100000000000
MinValue 0
Precision 2
RequiredLevel None
Type Decimal

TransactionCurrencyId

Property Value
Description Unique identifier of the currency associated with the contact.
DisplayName Currency
IsValidForForm True
IsValidForRead True
LogicalName transactioncurrencyid
RequiredLevel None
Targets transactioncurrency
Type Lookup

UTCConversionTimeZoneCode

Property Value
Description Time zone code that was in use when the record was created.
DisplayName UTC Conversion Time Zone Code
Format None
IsValidForForm False
IsValidForRead True
LogicalName utcconversiontimezonecode
MaxValue 2147483647
MinValue -1
RequiredLevel None
Type Integer

Read-only attributes

These attributes return false for both IsValidForCreate or IsValidForUpdate. Listed by SchemaName.

CreatedBy

Property Value
Description Unique identifier of the user who created the record.
DisplayName Created By
IsValidForForm True
IsValidForRead True
LogicalName createdby
RequiredLevel None
Targets systemuser
Type Lookup

CreatedByName

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName createdbyname
MaxLength 100
RequiredLevel None
Type String

CreatedByYomiName

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName createdbyyominame
MaxLength 100
RequiredLevel None
Type String

CreatedOn

Property Value
DateTimeBehavior UserLocal
Description Date and time when the record was created.
DisplayName Created On
Format DateAndTime
IsValidForForm True
IsValidForRead True
LogicalName createdon
RequiredLevel None
Type DateTime

CreatedOnBehalfBy

Property Value
Description Unique identifier of the delegate user who created the record.
DisplayName Created By (Delegate)
IsValidForForm True
IsValidForRead True
LogicalName createdonbehalfby
RequiredLevel None
Targets systemuser
Type Lookup

CreatedOnBehalfByName

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName createdonbehalfbyname
MaxLength 100
RequiredLevel None
Type String

CreatedOnBehalfByYomiName

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName createdonbehalfbyyominame
MaxLength 100
RequiredLevel None
Type String

ExchangeRate

Property Value
Description Exchange rate for the currency associated with the contact with respect to the base currency.
DisplayName Exchange Rate
IsValidForForm True
IsValidForRead True
LogicalName exchangerate
MaxValue 100000000000
MinValue 0.0000000001
Precision 10
RequiredLevel None
Type Decimal

ModifiedBy

Property Value
Description Unique identifier of the user who modified the record.
DisplayName Modified By
IsValidForForm True
IsValidForRead True
LogicalName modifiedby
RequiredLevel None
Targets systemuser
Type Lookup

ModifiedByName

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName modifiedbyname
MaxLength 100
RequiredLevel None
Type String

ModifiedByYomiName

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName modifiedbyyominame
MaxLength 100
RequiredLevel None
Type String

ModifiedOn

Property Value
DateTimeBehavior UserLocal
Description Date and time when the record was modified.
DisplayName Modified On
Format DateAndTime
IsValidForForm True
IsValidForRead True
LogicalName modifiedon
RequiredLevel None
Type DateTime

ModifiedOnBehalfBy

Property Value
Description Unique identifier of the delegate user who modified the record.
DisplayName Modified By (Delegate)
IsValidForForm True
IsValidForRead True
LogicalName modifiedonbehalfby
RequiredLevel None
Targets systemuser
Type Lookup

ModifiedOnBehalfByName

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName modifiedonbehalfbyname
MaxLength 100
RequiredLevel None
Type String

ModifiedOnBehalfByYomiName

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName modifiedonbehalfbyyominame
MaxLength 100
RequiredLevel None
Type String

OrganizationId

Property Value
Description Unique identifier for the organization
DisplayName Organization Id
IsValidForForm False
IsValidForRead True
LogicalName organizationid
RequiredLevel SystemRequired
Targets organization
Type Lookup

OrganizationIdName

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName organizationidname
MaxLength 100
RequiredLevel SystemRequired
Type String

SLAIdName

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName slaidname
MaxLength 100
RequiredLevel None
Type String

TransactionCurrencyIdName

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName transactioncurrencyidname
MaxLength 100
RequiredLevel None
Type String

VersionNumber

Property Value
Description Version Number
DisplayName Version Number
IsValidForForm False
IsValidForRead True
LogicalName versionnumber
MaxValue 9223372036854775807
MinValue -9223372036854775808
RequiredLevel None
Type BigInt

One-To-Many Relationships

Listed by SchemaName.

entitlementtemplate_ActivityPointers

Added by: System Solution Solution

Same as activitypointer entity entitlementtemplate_ActivityPointers Many-To-One relationship.

Property Value
ReferencingEntity activitypointer
ReferencingAttribute regardingobjectid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName entitlementtemplate_ActivityPointers
AssociatedMenuConfiguration Behavior: UseCollectionName
Group: Details
Label:
Order:
CascadeConfiguration Assign: NoCascade
Delete: RemoveLink
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

EntitlementTemplate_SyncErrors

Added by: System Solution Solution

Same as syncerror entity EntitlementTemplate_SyncErrors Many-To-One relationship.

Property Value
ReferencingEntity syncerror
ReferencingAttribute regardingobjectid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName EntitlementTemplate_SyncErrors
AssociatedMenuConfiguration Behavior: DoNotDisplay
Group: Details
Label:
Order:
CascadeConfiguration Assign: Cascade
Delete: Cascade
Merge: Cascade
Reparent: Cascade
Share: Cascade
Unshare: Cascade

entitlementtemplate_AsyncOperations

Added by: System Solution Solution

Same as asyncoperation entity entitlementtemplate_AsyncOperations Many-To-One relationship.

Property Value
ReferencingEntity asyncoperation
ReferencingAttribute regardingobjectid
IsHierarchical False
IsCustomizable False
ReferencedEntityNavigationPropertyName entitlementtemplate_AsyncOperations
AssociatedMenuConfiguration Behavior: UseCollectionName
Group: Details
Label:
Order:
CascadeConfiguration Assign: NoCascade
Delete: NoCascade
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

EntitlementTemplate_MailboxTrackingFolder

Added by: System Solution Solution

Same as mailboxtrackingfolder entity EntitlementTemplate_MailboxTrackingFolder Many-To-One relationship.

Property Value
ReferencingEntity mailboxtrackingfolder
ReferencingAttribute regardingobjectid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName EntitlementTemplate_MailboxTrackingFolder
AssociatedMenuConfiguration Behavior: DoNotDisplay
Group: Details
Label:
Order:
CascadeConfiguration Assign: Cascade
Delete: Cascade
Merge: Cascade
Reparent: Cascade
Share: Cascade
Unshare: Cascade

entitlementtemplate_ProcessSession

Added by: System Solution Solution

Same as processsession entity entitlementtemplate_ProcessSession Many-To-One relationship.

Property Value
ReferencingEntity processsession
ReferencingAttribute regardingobjectid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName entitlementtemplate_ProcessSession
AssociatedMenuConfiguration Behavior: UseCollectionName
Group: Details
Label:
Order:
CascadeConfiguration Assign: NoCascade
Delete: NoCascade
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

entitlementtemplate_BulkDeleteFailures

Added by: System Solution Solution

Same as bulkdeletefailure entity entitlementtemplate_BulkDeleteFailures Many-To-One relationship.

Property Value
ReferencingEntity bulkdeletefailure
ReferencingAttribute regardingobjectid
IsHierarchical False
IsCustomizable False
ReferencedEntityNavigationPropertyName entitlementtemplate_BulkDeleteFailures
AssociatedMenuConfiguration Behavior: UseCollectionName
Group: Details
Label:
Order:
CascadeConfiguration Assign: NoCascade
Delete: Cascade
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

entitlementtemplate_PrincipalObjectAttributeAccesses

Added by: System Solution Solution

Same as principalobjectattributeaccess entity entitlementtemplate_PrincipalObjectAttributeAccesses Many-To-One relationship.

Property Value
ReferencingEntity principalobjectattributeaccess
ReferencingAttribute objectid
IsHierarchical False
IsCustomizable False
ReferencedEntityNavigationPropertyName entitlementtemplate_PrincipalObjectAttributeAccesses
AssociatedMenuConfiguration Behavior: UseCollectionName
Group: Details
Label:
Order:
CascadeConfiguration Assign: NoCascade
Delete: Cascade
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

entitlementtemplate_Appointments

Added by: System Solution Solution

Same as appointment entity entitlementtemplate_Appointments Many-To-One relationship.

Property Value
ReferencingEntity appointment
ReferencingAttribute regardingobjectid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName entitlementtemplate_Appointments
AssociatedMenuConfiguration Behavior: UseCollectionName
Group: Details
Label:
Order:
CascadeConfiguration Assign: Cascade
Delete: Cascade
Merge: NoCascade
Reparent: Cascade
Share: Cascade
Unshare: Cascade

entitlementtemplate_Emails

Added by: System Solution Solution

Same as email entity entitlementtemplate_Emails Many-To-One relationship.

Property Value
ReferencingEntity email
ReferencingAttribute regardingobjectid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName entitlementtemplate_Emails
AssociatedMenuConfiguration Behavior: UseCollectionName
Group: Details
Label:
Order:
CascadeConfiguration Assign: Cascade
Delete: Cascade
Merge: NoCascade
Reparent: Cascade
Share: Cascade
Unshare: Cascade

entitlementtemplate_Faxes

Added by: System Solution Solution

Same as fax entity entitlementtemplate_Faxes Many-To-One relationship.

Property Value
ReferencingEntity fax
ReferencingAttribute regardingobjectid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName entitlementtemplate_Faxes
AssociatedMenuConfiguration Behavior: UseCollectionName
Group: Details
Label:
Order:
CascadeConfiguration Assign: Cascade
Delete: Cascade
Merge: NoCascade
Reparent: Cascade
Share: Cascade
Unshare: Cascade

entitlementtemplate_Letters

Added by: System Solution Solution

Same as letter entity entitlementtemplate_Letters Many-To-One relationship.

Property Value
ReferencingEntity letter
ReferencingAttribute regardingobjectid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName entitlementtemplate_Letters
AssociatedMenuConfiguration Behavior: UseCollectionName
Group: Details
Label:
Order:
CascadeConfiguration Assign: Cascade
Delete: Cascade
Merge: NoCascade
Reparent: Cascade
Share: Cascade
Unshare: Cascade

entitlementtemplate_PhoneCalls

Added by: System Solution Solution

Same as phonecall entity entitlementtemplate_PhoneCalls Many-To-One relationship.

Property Value
ReferencingEntity phonecall
ReferencingAttribute regardingobjectid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName entitlementtemplate_PhoneCalls
AssociatedMenuConfiguration Behavior: UseCollectionName
Group: Details
Label:
Order:
CascadeConfiguration Assign: Cascade
Delete: Cascade
Merge: NoCascade
Reparent: Cascade
Share: Cascade
Unshare: Cascade

entitlementtemplate_Tasks

Added by: System Solution Solution

Same as task entity entitlementtemplate_Tasks Many-To-One relationship.

Property Value
ReferencingEntity task
ReferencingAttribute regardingobjectid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName entitlementtemplate_Tasks
AssociatedMenuConfiguration Behavior: UseCollectionName
Group: Details
Label:
Order:
CascadeConfiguration Assign: Cascade
Delete: Cascade
Merge: NoCascade
Reparent: Cascade
Share: Cascade
Unshare: Cascade

entitlementtemplate_RecurringAppointmentMasters

Added by: System Solution Solution

Same as recurringappointmentmaster entity entitlementtemplate_RecurringAppointmentMasters Many-To-One relationship.

Property Value
ReferencingEntity recurringappointmentmaster
ReferencingAttribute regardingobjectid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName entitlementtemplate_RecurringAppointmentMasters
AssociatedMenuConfiguration Behavior: UseCollectionName
Group: Details
Label:
Order:
CascadeConfiguration Assign: Cascade
Delete: Cascade
Merge: NoCascade
Reparent: Cascade
Share: Cascade
Unshare: Cascade

entitlementtemplate_SocialActivities

Added by: System Solution Solution

Same as socialactivity entity entitlementtemplate_SocialActivities Many-To-One relationship.

Property Value
ReferencingEntity socialactivity
ReferencingAttribute regardingobjectid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName entitlementtemplate_SocialActivities
AssociatedMenuConfiguration Behavior: UseCollectionName
Group: Details
Label:
Order:
CascadeConfiguration Assign: Cascade
Delete: Cascade
Merge: NoCascade
Reparent: Cascade
Share: Cascade
Unshare: Cascade

entitlementtemplate_Annotations

Added by: System Solution Solution

Same as annotation entity entitlementtemplate_Annotations Many-To-One relationship.

Property Value
ReferencingEntity annotation
ReferencingAttribute objectid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName entitlementtemplate_Annotations
AssociatedMenuConfiguration Behavior: UseCollectionName
Group: Details
Label:
Order:
CascadeConfiguration Assign: Cascade
Delete: Cascade
Merge: NoCascade
Reparent: Cascade
Share: Cascade
Unshare: Cascade

entitlementtemplate_IncidentResolutions

Same as incidentresolution entity entitlementtemplate_IncidentResolutions Many-To-One relationship.

Property Value
ReferencingEntity incidentresolution
ReferencingAttribute regardingobjectid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName entitlementtemplate_IncidentResolutions
AssociatedMenuConfiguration Behavior: DoNotDisplay
Group: Details
Label:
Order:
CascadeConfiguration Assign: NoCascade
Delete: Cascade
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

entitlementtemplate_ServiceAppointments

Same as serviceappointment entity entitlementtemplate_ServiceAppointments Many-To-One relationship.

Property Value
ReferencingEntity serviceappointment
ReferencingAttribute regardingobjectid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName entitlementtemplate_ServiceAppointments
AssociatedMenuConfiguration Behavior: UseCollectionName
Group: Details
Label:
Order:
CascadeConfiguration Assign: Cascade
Delete: Cascade
Merge: NoCascade
Reparent: Cascade
Share: Cascade
Unshare: Cascade

entitlementtemplateid_RelationShip

Same as entitlement entity entitlementtemplateid_RelationShip Many-To-One relationship.

Property Value
ReferencingEntity entitlement
ReferencingAttribute entitlementtemplateid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName entitlementtemplateid_RelationShip
AssociatedMenuConfiguration Behavior: UseCollectionName
Group: Details
Label:
Order: 10000
CascadeConfiguration Assign: NoCascade
Delete: RemoveLink
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

entitlementtemplate_entitlementchannel_entitlementtemplateid

Same as entitlementtemplatechannel entity entitlementtemplate_entitlementchannel_entitlementtemplateid Many-To-One relationship.

Property Value
ReferencingEntity entitlementtemplatechannel
ReferencingAttribute entitlementtemplateid
IsHierarchical False
IsCustomizable False
ReferencedEntityNavigationPropertyName entitlementtemplate_entitlementchannel_entitlementtemplateid
AssociatedMenuConfiguration Behavior: UseCollectionName
Group: Details
Label:
Order: 10000
CascadeConfiguration Assign: NoCascade
Delete: Cascade
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

entitlementtemplate_DuplicateMatchingRecord

Added by: System Solution Solution

Same as duplicaterecord entity entitlementtemplate_DuplicateMatchingRecord Many-To-One relationship.

Property Value
ReferencingEntity duplicaterecord
ReferencingAttribute duplicaterecordid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName entitlementtemplate_DuplicateMatchingRecord
AssociatedMenuConfiguration Behavior: UseCollectionName
Group: Details
Label:
Order:
CascadeConfiguration Assign: NoCascade
Delete: Cascade
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

entitlementtemplate_DuplicateBaseRecord

Added by: System Solution Solution

Same as duplicaterecord entity entitlementtemplate_DuplicateBaseRecord Many-To-One relationship.

Property Value
ReferencingEntity duplicaterecord
ReferencingAttribute baserecordid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName entitlementtemplate_DuplicateBaseRecord
AssociatedMenuConfiguration Behavior: UseCollectionName
Group: Details
Label:
Order:
CascadeConfiguration Assign: NoCascade
Delete: Cascade
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

entitlementtemplate_OpportunityCloses

Added by: Sales Solution

Same as opportunityclose entity entitlementtemplate_OpportunityCloses Many-To-One relationship.

Property Value
ReferencingEntity opportunityclose
ReferencingAttribute regardingobjectid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName entitlementtemplate_OpportunityCloses
AssociatedMenuConfiguration Behavior: DoNotDisplay
Group: Details
Label:
Order:
CascadeConfiguration Assign: NoCascade
Delete: Cascade
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

entitlementtemplate_OrderCloses

Added by: Sales Solution

Same as orderclose entity entitlementtemplate_OrderCloses Many-To-One relationship.

Property Value
ReferencingEntity orderclose
ReferencingAttribute regardingobjectid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName entitlementtemplate_OrderCloses
AssociatedMenuConfiguration Behavior: DoNotDisplay
Group: Details
Label:
Order:
CascadeConfiguration Assign: NoCascade
Delete: Cascade
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

entitlementtemplate_QuoteCloses

Added by: Sales Solution

Same as quoteclose entity entitlementtemplate_QuoteCloses Many-To-One relationship.

Property Value
ReferencingEntity quoteclose
ReferencingAttribute regardingobjectid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName entitlementtemplate_QuoteCloses
AssociatedMenuConfiguration Behavior: DoNotDisplay
Group: Details
Label:
Order:
CascadeConfiguration Assign: NoCascade
Delete: Cascade
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

entitlementtemplate_msdyn_bookingalerts

Added by: Active Solution Solution

Same as msdyn_bookingalert entity entitlementtemplate_msdyn_bookingalerts Many-To-One relationship.

Property Value
ReferencingEntity msdyn_bookingalert
ReferencingAttribute regardingobjectid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName entitlementtemplate_msdyn_bookingalerts
AssociatedMenuConfiguration Behavior: DoNotDisplay
Group: Details
Label:
Order:
CascadeConfiguration Assign: NoCascade
Delete: Cascade
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

entitlementtemplate_msdyn_approvals

Added by: Active Solution Solution

Same as msdyn_approval entity entitlementtemplate_msdyn_approvals Many-To-One relationship.

Property Value
ReferencingEntity msdyn_approval
ReferencingAttribute regardingobjectid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName entitlementtemplate_msdyn_approvals
AssociatedMenuConfiguration Behavior: DoNotDisplay
Group: Details
Label:
Order:
CascadeConfiguration Assign: NoCascade
Delete: Cascade
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

Many-To-One Relationships

Each Many-To-One relationship is defined by a corresponding One-To-Many relationship with the related entity. Listed by SchemaName.

lk_entitlementtemplate_createdby

Added by: System Solution Solution

See systemuser Entity lk_entitlementtemplate_createdby One-To-Many relationship.

lk_entitlementtemplate_createdonbehalfby

Added by: System Solution Solution

See systemuser Entity lk_entitlementtemplate_createdonbehalfby One-To-Many relationship.

lk_entitlementtemplate_modifiedby

Added by: System Solution Solution

See systemuser Entity lk_entitlementtemplate_modifiedby One-To-Many relationship.

lk_entitlementtemplate_modifiedonbehalfby

Added by: System Solution Solution

See systemuser Entity lk_entitlementtemplate_modifiedonbehalfby One-To-Many relationship.

entitlementtemplate_organization

Added by: System Solution Solution

See organization Entity entitlementtemplate_organization One-To-Many relationship.

sla_entitlementtemplate

Added by: System Solution Solution

See sla Entity sla_entitlementtemplate One-To-Many relationship.

TransactionCurrency_entitlementtemplate

Added by: System Solution Solution

See transactioncurrency Entity TransactionCurrency_entitlementtemplate One-To-Many relationship.

Many-To-Many Relationships

Relationship details provided where the EntitlementTemplate entity is the first entity in the relationship. Listed by SchemaName.

product_entitlementtemplate_association

See product Entity product_entitlementtemplate_association Many-To-Many Relationship.

See also

About the Entity Reference
Programming reference for Dynamics 365 Customer Engagement
Web API Reference
entitlementtemplate EntityType