What's new with Dynamics 365 App for Outlook

Applies to Dynamics 365 for Customer Engagement apps version 9.x

Dec 2018

  1. Fixed issue with emails losing track status when categories is enabled.

Nov 2018

  1. Search Dynamics 365 contacts from App for Outlook’s contact tracking view.
  2. Sort and filter Dynamics 365 contacts in App for Outlook’s contact tracking view.
  3. With HideTrackAllOption OrgDBOrgSetting, the option to track all emails via server-side synchronization can be hidden. For more information, see OrgDBOrgSettings tool for Microsoft Dynamics CRM.
  4. Fixed performance and reliability issues.

Oct 2018

  1. Performance and reliability improvements to App for Outlook and Server-Side Synchronization

Sep 2018

  1. Dynamics 365 App for Outlook immediately tracks appointments in read mode.

Aug 2018

  1. Track meetings using Dynamics 365 App for Outlook when the organizer is from the same organization as the user, using TrackAppointmentfrom NonOrganizer OrgDBOrgSetting.
  2. Dynamics 365 App for Outlook immediately tracks emails with attachments on Outlook Desktop for Windows.

July 2018

  1. Filter entities and views that appear in Dynamics 365 App for Outlook.
  2. Fixed issues with App for Outlook not loading in Internet Explorer with Exchange on premise.
  3. Untrack confirmation dialog will now be displayed when tracking an appointment in Outlook desktop in read mode.
  4. App for Outlook will honor business rules (like required fields on a contact) when contacts are tracked.
  5. Performance improvements to App for Outlook and addressed other bug fixes.

June 2018

  1. Support for tracking email, appointments, and tasks based on Outlook category.
  2. Addressed other bug fixes.

May 2018

  1. Support for custom security roles to have access to Dynamics 365 App for Outlook.
  2. Rich text appointment editor in Unified Interface and web client.
  3. Addressed other bug fixes.

April 2018

  1. Horizontal scroll issues in App for Outlook on Outlook for iOS are now fixed.
  2. Reliability improvements.

March 2018

  1. Draft emails that are tracked in App for Outlook in compose mode from Outlook Web Access now display correct status in Dynamics 365 for Customer Engagement apps.
  2. Added accessibility enhancements to App for Outlook.
  3. All Dynamics 365 for Customer Engagement apps version 9.x organizations can now access Track and Set Regarding commands in App for Outlook.
  4. Follow emails using App for Outlook from Outlook desktop without seeing a visible pixel link in the email body.