Enable multiple-language portal support

Business is not confined to a single language. One portal’s surface content can now exist in multiple languages to reach customers around the world while keeping a single content hierarchy. To enable multiple languages for a portal, follow these steps after signing in to Dynamics 365:

  1. Enable languages in a Dynamics 365 organization.
  2. Go to Portals > Website > Websites.
  3. Select the website to add language support to.
  4. Find the Supported Languages section under the General tab, and click the + button.
  5. Fill in the form, including Portal Language (a lookup of languages that are activated in the organization and are supported by portals) and Publishing State.

Add a new portal language

Set default language for your portal

Supported languages

The table below shows all the languages currently available out of the box. This list can be found in Dynamics 365 by going to Portals > Content > Portal Languages. The Portal Display Name of a language can be changed after selecting the language to change from this page. Note that the list now includes East Asian languages (Japanese, Chinese, and Korean).

Name Language Code LCID Portal Display Name
Basque - Basque eu-ES 1069 euskara
Bulgarian - Bulgaria bg-BG 1026 български
Catalan - Catalan ca-ES 1027 català
Chinese - China zh-CN 2052 中文(中国)
Chinese - Hong Kong SAR zh-HK 3076 中文(香港特別行政區)
Chinese - Traditional zh-TW 1028 中文(台灣)
Croatian - Croatia hr-HR 1050 hrvatski
Czech - Czech Republic cs-CZ 1029 čeština
Danish - Denmark da-DK 1030 dansk
Dutch - Netherlands nl-NL 1043 Nederlands
English en-US 1033 English
Estonian - Estonia et-EE 1061 eesti
Finnish - Finland fi-FI 1035 suomi
French - France fr-FR 1036 français
Galician - Spain gl-ES 1110 galego
German - Germany de-DE 1031 Deutsch
Greek - Greece el-GR 1032 Ελληνικά
Hindi - India hi-IN 1081 हिंदी
Hungarian - Hungary hu-HU 1038 magyar
Indonesian - Indonesia id-ID 1057 Bahasa Indonesia
Italian - Italy it-IT 1040 italiano
Japanese - Japan ja-JP 1041 日本語
Kazakh - Kazakhstan kk-KZ 1087 қазақ тілі
Korean - Korea ko-KR 1042 한국어
Latvian - Latvia lv-LV 1062 latviešu
Lithuanian - Lithuania lt-LT 1063 lietuvių
Malay - Malaysia ms-MY 1086 Bahasa Melayu
Norwegian (Bokmål) - Norway nb-NO 1044 norsk bokmål
Polish - Poland pl-PL 1045 polski
Portuguese - Brazil pt-BR 1046 português (Brasil)
Portuguese - Portugal pt-PT 2070 português (Portugal)
Romanian - Romania ro-RO 1048 română
Russian - Russia ru-RU 1049 русский
Serbian (Cyrillic) - Serbia sr-Cyrl-CS 3098 српски
Serbian (Latin) - Serbia sr-Latn-CS 2074 srpski
Slovak - Slovakia sk-SK 1051 slovenčina
Slovenian - Slovenia sl-SI 1060 slovenščina
Spanish (Traditional Sort) - Spain es-ES 3082 español
Swedish - Sweden sv-SE 1053 svenska
Thai - Thailand th-TH 1054 ไทย
Turkish - Turkey tr-TR 1055 Türkçe
Ukrainian - Ukraine uk-UA 1058 українська
Vietnamese - Vietnam vi-VN 1066 Tiếng Việt

Create content in multiple languages

In Dynamics 365, go to Portals > Content > Web Pages to see a list of content. For each web page, there will be a parent version of the page and a child version of the page for each language activated for the portal. To add a new localization of the page, navigate to a base page and scroll down to Localized Content. Click on the + button on the right side to create a look-up for the localized version.

Add new localized content

Note

The configuration fields on the home page of a content page is not inherited to the existing content pages. They are used only in creation of new content pages. You must update the content page configurations individually.

If a portal will be in multiple languages, it is best to create the portal after all the languages you want have been activated in the organization. This will allow for the drop-down menu at the top of the Web Pages window to be translated into all the chosen languages. If languages are activated after the portal has been provisioned, this menu will not be translated into the newly activated languages.

Multi-language dropdown

Knowledge articles will only be displayed if they have been translated into the language the user sets the portal to. However, forums and blogs allow for more control over how they are presented in other languages. After navigating to a forum or blog entity in Dynamics 365, changing the Form Language field will allow for control over how these entities are translated. If specific languages are defined, it will function like the knowledge articles. If the field is blank it will be agnostic and show up in all versions of the portal as the primary language of the organization.

Web link sets are the navigation links at the top of the portal. By navigating to Portals > Content > Web Link Sets you can control how this content is translated. When a language is active for the portal, a new set of links will be created for the newly activated language.

Active weblink for new language