email EntityType

Additional information provided by the external application as JSON. For internal use only.

Display Name: Additional Parameters

Unique identifier of the activity.

Display Name: Email Message

Type of activity.

Display Name: Activity Type

Actual duration of the activity in minutes.

Display Name: Duration

Actual end time of the activity.

Display Name: Actual End

Actual start time of the activity.

Display Name: Actual Start

Shows the umber of attachments of the email message.

Display Name: Attachment Count

Shows the number of times an email attachment has been viewed.

Display Name: Attachment Open Count

Hash of base of conversation index.

Display Name: Conversation Index (Hash)

Type a category to identify the email type, such as lead outreach, customer follow-up, or service alert, to tie the email to a business group or function.

Display Name: Category

Shows how contact about the social activity originated, such as from Twitter or Facebook. This field is read-only.

Indicates if the body is compressed.

Display Name: Compression

Identifier for all the email responses for this conversation.

Display Name: Conversation Index

Conversation Tracking Id.

Display Name: Conversation Tracking Id

Shows how an email is matched to an existing email in Microsoft Dynamics 365. For system use only.

Display Name: Correlation Method

Date and time when the activity was created.

Display Name: Created On

Enter the expected date and time when email will be sent.

Display Name: Send Later

Shows the count of the number of attempts made to send the email. The count is used as an indicator of email routing issues.

Display Name: No. of Delivery Attempts

Date and time when the delivery of the activity was last attempted.

Priority of delivery of the activity to the email server.

Display Name: Delivery Priority

Select whether the sender should receive confirmation that the email was delivered.

Display Name: Delivery Receipt Requested

Description of the activity.

Display Name: Description

Select the direction of the email as incoming or outbound.

Display Name: Direction

Shows the date and time when an email reminder expires.

Display Name: Email Reminder Expiry Time

Shows the status of the email reminder.

Display Name: Email Reminder Status

For internal use only.

Display Name: Email Reminder Text

Shows the type of the email reminder.

Display Name: Email Reminder Type

Email Tracking Id.

Display Name: Email Tracking Id

The message id of activity which is returned from Exchange Server.

Exchange rate for the currency associated with the activitypointer with respect to the base currency.

Display Name: Exchange Rate

Shows the web link of Activity of type email.

Select whether the email allows following recipient activities sent from Microsoft Dynamics 365.This is user preference state which can be overridden by system evaluated state.

Display Name: Following

Unique identifier of the data import or data migration that created this record.

Display Name: Import Sequence Number

Type the ID of the email message that this email activity is a response to.

Display Name: In Reply To Message

Type of instance of a recurring series.

Information regarding whether the activity was billed as part of resolving a case.

Display Name: Is Billed

For internal use only. Shows whether this email is followed. This is evaluated state which overrides user selection of follow email.

Display Name: Followed

For internal use only. Shows whether this email Reminder is Set.

Display Name: Reminder Set

For internal use only.

Information regarding whether the activity is a regular activity type or event type.

Display Name: Is Regular Activity

For internal use only.

Display Name: IsUnsafe

Information regarding whether the activity was created from a workflow rule.

Display Name: Is Workflow Created

Contains the date and time stamp of the last on hold time.

Display Name: Last On Hold Time

Shows the latest date and time when email was opened.

Display Name: Last Opened Time

Left the voice mail

Shows the number of times a link in an email has been clicked.

Display Name: Links Clicked Count

Unique identifier of the email message. Used only for email that is received.

Display Name: Message ID

MIME type of the email message data.

Display Name: Mime Type

Date and time when activity was last modified.

Display Name: Modified On

Select the notification code to identify issues with the email recipients or attachments, such as blocked attachments.

Display Name: Notifications

Shows how long, in minutes, that the record was on hold.

Display Name: On Hold Time (Minutes)

Shows the number of times an email has been opened.

Display Name: Open Count

Date and time that the record was migrated.

Display Name: Record Created On

For internal use only.

For internal use only.

Display Name: Delay email processing until

Priority of the activity.

Display Name: Priority

Unique identifier of the Process.

Display Name: Process

Indicates that a read receipt is requested.

Display Name: Read Receipt Requested

Reminder Action Card Id.

Display Name: Reminder Action Card Id.

Shows the number of replies received for an email.

Display Name: Reply Count

Scheduled duration of the activity, specified in minutes.

Display Name: Scheduled Duration

Scheduled end time of the activity.

Display Name: Due Date

Scheduled start time of the activity.

Display Name: Start Date

Sender of the email.

Display Name: From

Date and time when the activity was sent.

Display Name: Date Sent

Uniqueidentifier specifying the id of recurring series of an instance.

Shows the date and time by which the activities are sorted.

Display Name: Sort Date

Unique identifier of the Stage.

Display Name: Process Stage

Status of the activity.

Display Name: Activity Status

Reason for the status of the activity.

Display Name: Status Reason

Type a subcategory to identify the email type and relate the activity to a specific product, sales region, business group, or other function.

Display Name: Sub-Category

Subject associated with the activity.

Display Name: Subject

Shows the Microsoft Office Outlook account for the user who submitted the email to Microsoft Dynamics 365.

Display Name: Submitted By

For internal use only.

Display Name: Time Zone Rule Version Number

Shows the email addresses corresponding to the recipients.

Display Name: To Recipients

Shows the tracking token assigned to the email to make sure responses are automatically tracked in Microsoft Dynamics 365.

Display Name: Tracking Token

For internal use only.

Display Name: Traversed Path

Time zone code that was in use when the record was created.

Display Name: UTC Conversion Time Zone Code

Version number of the activity.

Display Name: Version Number

Unique identifier of the user who created the activity.

Unique identifier of the delegate user who created the activitypointer.

Shows the sender of the email.

Unique identifier of user who last modified the activity.

Unique identifier of the delegate user who last modified the activitypointer.

Unique identifier of the user or team who owns the activity.

Unique identifier of the business unit that owns the activity.

Unique identifier of the team that owns the activity.

Unique identifier of the user that owns the activity.

Select the activity that the email is associated with.

Unique identifier of the object with which the activity is associated.

Unique identifier of the mailbox associated with the sender of the email message.

Shows the parent account of the sender of the email.

Unique identifier of an associated service.

Choose the service level agreement (SLA) that you want to apply to the case record.

Last SLA that was applied to this case. This field is for internal use only.

For internal use only. ID for template used in email.

Unique identifier of the currency associated with the activitypointer.