setSessionTitle (JavaScript API Reference) for Dynamics 365 Channel Integration Framework 2.0

Note

This content applies only to Dynamics 365 Channel Integration Framework version 2.0.

Note

Session management APIs allow you to integrate multisession experiences only in Omnichannel for Customer Service app.

Sets the session title, if the session belongs to the channel provider.

Syntax

Microsoft.CIFramework.setSessionTitle(input).then(successCallback, errorCallback);

Parameters

Name	Type	Required	Description
sessionId	String	Yes	Unique identifier of the session
title	String	Yes	Session title
successCallback	Function	No	A function to call when the request is successful
errorCallback	Function	No	A function to call when the request fails

Return Value

None

Example

var input = {
sessionId: "session-id-16",
customer: "John"
};
// setSessionTitle needs two params in input bag.
// 1. sessionId
// 2. slug name which we use in title field of session template record.. In sample, we have given value as "Call from {customer}"
// hence we pass "customer" in the input bag parameter.
Microsoft.CIFramework.setSessionTitle(input);