Dynamics 365 Customer Engagement (on-premises) database maintenance

A Dynamics 365 Customer Engagement (on-premises) deployment consists of the following databases:

  • MSCRM_CONFIG. A single database that contains Dynamics 365 Customer Engagement (on-premises) metadata, such as configuration and location information that is specific to each organization database.

  • OrganizationName_MSCRM. One or more organization databases. This is the database where Dynamics 365 Customer Engagement (on-premises) data is stored, such as all records and activities, and metadata details like entity relationships.

Database maintenance for the Customer Engagement databases should include regular backups, frequent security patch evaluation, and health check monitoring.

Important

Database maintenance or repair operations that can result in data loss, such as DBCC CHECKDB WITH REPAIR_ALLOW_DATA_LOSS, are not supported.

See Also

Back up the Microsoft Dynamics 365 Customer Engagement (on-premises) System
Update Microsoft Dynamics 365 Customer Engagement (on-premises)