Self-service deployment overview


Dynamics 365 for Finance and Operations is now being licensed as Dynamics 365 Finance and Dynamics 365 Supply Chain Management. For more information about these licensing changes, see Dynamics 365 Licensing Update.


Functionality noted in this topic will be made available to users based on the geographic location recognized by Microsoft Azure.

Self-service deployment is available for cloud environments. Self-service deployment enables easier deployment and significantly reduced deployment times.


The functionality for this feature will be released incrementally, based on your Microsoft Azure country/region. However, this functionality is currently available only for new customers who are in the process of signing up for Finance and Operations apps. There is no change in existing environments for current customers.

Note that not all new customers will see this functionality. However, the number of new customers who have access to it will gradually increase.

What’s new or changed

Customers using the self-service capabilities will see the following changes in their LCS experience.

  • Deployment is self-service and can be completed within an average time of 30 minutes. There are no longer lead times and wait times for deployment. You can control when you deploy, and verify that the environment is deployed. This experience is the same as the current experience. For more information, see Self-service deployment FAQ.

    Deployment settings

  • You will no longer have remote desktop access to the Tier 2+ sandbox environments. All operations that need remote desktop access are now available as self-service actions. The following image shows some of the operations in the environment’s Maintain > Move database menu option. For more information, see Maintenance operations for deployments.

    [IMPORTANT] Remote desktop access will be restricted only to environments deployed using the self-service deployment. There is no change to existing environments or existing customers.

    Self-service actions

  • The diagnostics capabilities will remain the same, which enables troubleshooting without remote desktop access. For more information, see Troubleshoot environments deployed through self-service deployment.

    Environment monitoring

  • You will not have SQL Server access on Tier 2+. You will continue to have SQL database access using just-in-time access.

  • You will need to provide a combined deployable package for customizations. That is, all custom extension packages, including ISV packages, must be deployed as a single software deployable package. You will not be able to deploy one module at a time. This was always a recommended best practice and is now enforced.