Voucher isn't generated
If a voucher should be generated, but the Voucher transactions page doesn't show any vouchers, follow the steps in the following sections as required to troubleshoot this issue.
Check the tax applicability
Go to Tax > Periodic tasks > Subledger journal entries not yet transferred.
If there is a journal record, select it, and then select Transfer now.
Open the Voucher transactions page again to see whether the voucher was generated.
Determine whether customization exists
If you've completed the steps in the previous section but have found no issue, determine whether customization exists. If no customization exists, create a Microsoft service request for further support.