Online-only features for Dynamics 365 Customer Engagement

This topic lists features that are available only for the Dynamics 365 (online) service.

Tip

To see a complete list of online vs. on-premises features and when they were introduced, see Online vs. on-premises features. To see a complete list of Dynamics 365 (online) releases, see Support: Dynamics 365 (online) releases.

Feature Introduced in Enhanced in
3rd-party server-to-server inbound authentication December 2016 update for Dynamics 365 (online)
Company News Timeline solution CRM Online 2016 update 1
Connected Field Service (IoT) December 2016 update for Dynamics 365 (online)
Customer backup and restore December 2016 update for Dynamics 365 (online)
Customer Driven Update CRM Online 2016 update
Customer Insights app (preview) December 2016 update for Dynamics 365 (online) Dynamics 365 (online), version 9.0
Data Export Service December 2016 update for Dynamics 365 (online)
Dynamics 365 admin role in Office 365 December 2016 update for Dynamics 365 (online)
Exchange booking integration for Project Service Automation app December 2016 update for Dynamics 365 (online)
Field Service app CRM Online 2016 update 1 December 2016 update for Dynamics 365 (online)
Gamification December 2016 update for Dynamics 365 (online)
LinkedIn Connector Solution December 2016 update for Dynamics 365 (online)
Learning Path guided help CRM Online 2016 update 1 December 2016 update for Dynamics 365 (online)
Live Assist, by CafeX December 2016 update for Dynamics 365 (online)
Logic apps connector December 2016 update for Dynamics 365 (online); released in March
Microsoft Cognitive Services integration December 2016 update for Dynamics 365 (online)
Microsoft Flow connector December 2016 update for Dynamics 365 (online); released in March Dynamics 365 (online), version 9.0
Mobile devices conditional access CRM Online 2016 update 1
Mobile management through Microsoft Intune and Dynamics 365 for Good CRM Online 2016 update CRM Online 2016 update 1
Mobile offline enhanced experience CRM Online 2016 update 1 December 2016 update for Dynamics 365 (online)
Office Delve integration CRM Online 2016 update
Office 365 Groups integration CRM Online 2015 update 1 December 2016 update for Dynamics 365 (online) and CRM Online 2016 update 1
OneDrive for Business integration CRM Online 2016 update
Organization Insights Dashboard CRM Online 2016 update 1
PowerApps Connector December 2016 update for Dynamics 365 (online); released in March)
Power BI integration CRM Online 2016 update 1 December 2016 update for Dynamics 365 (online) and Dynamics 365 (online), version 9.0
Power Query connector CRM Online 2016 update
Portal capabilities CRM Online 2016 update 1 December 2016 update for Dynamics 365 (online)
Project Service app CRM Online 2016 update
Relationship Insights December 2016 update for Dynamics 365 (online)
Relevance Search December 2016 update for Dynamics 365 (online)
Resource Scheduling Optimization December 2016 update for Dynamics 365 (online)
Sovereign cloud Germany December 2016 update for Dynamics 365 (online)
Switch a CRM instance CRM Online 2016 update
Task-based experiences for mobile CRM Online 2016 update December 2016 update for Dynamics 365 (online)
View designer Dynamics 365 (online), version 9.0
Virtual entities Dynamics 365 (online), version 9.0
Voice of the Customer surveys CRM Online 2016 update
Web resource dependencies and localization Dynamics 365 (online), version 9.0

See Also

What's new in Dynamics 365 (online), version 9
What's new in Dynamics 365 (online), version 9 for developers
What's new in Social Engagement
What's new in Portals
What's new in Gamification