Benefits management overview

To remain competitive, you must offer a rich set of benefits to attract and retain your best employees. In addition to standard benefits like medical and dental coverage, you might also want to offer expanded services like adoption assistance, recreation programs, and clothing allowances. Benefits management in Microsoft Dynamics 365 Human Resources provides you with a flexible solution that supports a wide variety of benefit options. Human Resources also includes an easy-to-use employee experience that showcases your offerings.

  • Enhanced benefits plans let you create and manage unique benefit plans and support complex benefit rate tables and nested tiers. You can easily create benefit programs, bundles, and auto-enrollment rules for an easier employee experience.

  • Flex credit programs let you prorate to support retirement and other life events.

  • Extensive eligibility rules ensure you make the right benefits available to the right employees.

  • Online benefits enrollment provides an easy experience for your employees.

  • Qualified life event processing supports future life events.

If you would like to access the demo data, you'll need to redeploy your sandbox environment.

Enable Benefits management

This topic describes how to turn on features in Human Resources. It also tells which existing features in Human Resources that Benefits management replaces or are disabled once you turn on Benefits management.


After you enable Benefits management in a Production environment, you can't disable it. We recommend enabling and testing Benefits management in a Sandbox environment before enabling it in a Production environment. There are significant differences between the legacy Benefit functionality and new Benefits management functionality that require additional setup and should be tested prior to being placed into production.

Configure employee information

Before you can enroll employees in benefits, you must provide required information. You must enroll an employee in a Fixed compensation plan on their start date, and you must select a Benefit pay frequency in Employment details on the Worker form.

If you have an employee who receives supplemental compensation like commissions, you can add a Benefits annual salary amount from the employee record. Human Resources will use the Benefits annual salary amount when determining coverage amounts, instead of the fixed compensation annual amount. The Benefits annual salary must be valid as of the employee’s start date or the beginning of the benefit period, whichever is latest. If both a fixed compensation and benefits annual salary amount is recorded for an employee, the benefits annual salary will be used in determining coverage amounts.

When you create a benefit plan that uses rates that are based on gender or age, you must enter a birth date and gender for the employee to calculate the benefit cost.

Configure Benefits management

Before you can create benefit plans for your employees, you need to configure options for the plans.

Create benefit plans

These articles show how to create benefit plans, including bundles and flex credit programs.

Process benefit plans

You need to process some of your changes to make them active.