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Collaborate with a Dynamics 365 Guides user from Microsoft Teams

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When you use Microsoft Teams desktop (PC or Mac) or Teams mobile, you can collaborate remotely with people using Dynamics 365 Guides on HoloLens.

Dynamics 365 Guides supports new Teams seamlessly. No migration required. Learn more: New Microsoft Teams app.

The following table describes the features that are available as a Teams desktop user when you're collaborating on a call with a Dynamics 365 Guides user.

Feature Available on Teams desktop?
Make outgoing call to Dynamics 365 Guides user Yes
Receive an incoming call Yes
Join a one-to-one call Yes
Join a group call Yes
Control outgoing video, outgoing audio, and incoming audio Yes
Annotate the Dynamics 365 Guides user's environment using arrows and ink Yes
Send a text message Yes
Share a file from OneDrive or your device Yes
Record a call Yes
Share your screen Yes

The following table describes the features that are available as a Teams mobile user when you're collaborating on a call with a Dynamics 365 Guides user.

Feature Available on Teams mobile?
Make outgoing call to Dynamics 365 Guides user Yes
Receive an incoming call Yes
Join a one-to-one call Yes
Join a group call Yes
Control outgoing video, outgoing audio, and incoming audio Yes
Annotate the Dynamics 365 Guides user’s environment using arrows and ink Yes, but only for one-to-one calls.
Send a text message Yes
Share a file from OneDrive Yes
Share a photo from your device Yes
Record a call Yes
Share your screen Yes

To learn more about limitations and specifics when collaborating with a Dynamics 365 Guides user, check out these topics: