Close Dynamics 365 Remote Assist on HoloLens

Tip

Dynamics 365 Remote Assist customers now have access to Remote Assist in Microsoft Teams mobile. Take advantage of all that Teams has to offer and collaborate with other users! For the best calling experience on HoloLens, use Dynamics 365 Guides.

With Guides, the same remote experts can assist you through a problem while you have the holographic content of a Guide appearing before you.

Learn more and try Guides!

To fully close the Microsoft Dynamics 365 Remote Assist HoloLens app:

1. Go to the Start menu.

2. Select Home at the bottom.

3. Look around your space for the 3D app viewer, and press the X under the 3D app viewer.

   

   If you want to use Dynamics 365 Remote Assist to show a remote collaborator what you are seeing in another app, see our article about using Dynamics 365 Remote Assist to get help in a different HoloLens app.