Released Versions of Dynamics 365 Customer Service

Latest version availability

The table below gives an overview of the current version and next version of Dynamics 365 Customer Service for your organization. If you would like to review the release notes for any release just click on the version number for either current or next. To find the window that your next scheduled update will occur in please click here.

Note- This page is updated every Tuesday.


Region Current Version Scheduled Date Next Version
Station 1 First Release 9.0.22074.1007 - Service Update 22074 08/12/2022 TBD
Station 2 South America, Canada, India, France, South AFrica, Germany, Switzerland,Norway,Korea 9.0.22074.1007 - Service Update 22074 08/19/2022 TBD
Station 3 United Arab Emirates, Japan, Asia Pacific, Great Britain, Oceana, USG 9.0.22072.1006 - Service Update 22072 08/12/2022 9.0.22074.1007 - Service Update 22074
Station 4 Europe 9.0.22072.1006 - Service Update 22072 08/19/2022 9.0.22074.1007 - Service Update 22074
Station 5 North America 9.0.22064.1006 - Service Update 22064 08/12/2022 9.0.22072.1006 - Service Update 22072
Station 6 Goverment Community Cloud, China 9.0.22064.1006 - Service Update 22064 08/19/2022 9.0.22072.1006 - Service Update 22072

Release Waves

We have published the 2021 release wave 2 plans for Dynamics 365, a compilation of new capabilities that will be released October 2021 through March 2022. The 2022 release wave 2 plans will be provided once the documentation is ready. The new features and enhancements demonstrate our continued investment to power digital transformation for our customers and partners.

We’ve done this work to help our partners, customers, and users—drive the digital transformation of your business on your terms. Get ready and learn more about the latest product updates and plans, and share your feedback in the community forum for Dynamics 365.

All version availability

Customer Service Version Worldwide availability
9.0.22074.1007 - Update 22074 Sep 2022
9.0.22072.1006 - Update 22072 Sep 2022
9.0.22064.1006 - Update 22064 Aug 2022

Important

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