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Microsoft Dynamics 365 Sales - version 9.0.24031.10001

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Update package Version number
Service Update 185 for Microsoft Dynamics 365 Sales version 9.0.24031.10001 (or higher) 9.0.24031.10001

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An (*) at the end of a fix statement denotes that this repair item was incorporated into multiple service update releases.

Service Update 185 resolves the following issues:

New/Enhanced Functionality

Please click here to get the list of new/enhanced functionalities details.

New/Enhanced Functionality

  • Lead routing - Add a notice for Outlook deprecation in Work assignment settings.
  • Copilot - Point the "Show more" button in bing news to search tab instead of news tab.
  • Add actions and PVA changes for catchup and linkedin prompts for account summary.
  • Introduce Unstructured Data (KBA) as source for Doc Q&A.
  • Generative AI - New Custom APIs Setup

Repaired Functionality

  • Localization related bug fixes.
  • Focused view related bug fixes.
  • UpNext related bug fixes.
  • Daily recommender related bug fixes.
  • Workspace related bug fixes.
  • Sales omnichannel related bug fixes.
  • Lead routing related bug fixes.
  • Add products related bug fixes.
  • Teams dialer related bug fixes.
  • Quote to cash related bug fixes.
  • Lead scoring related bug fixes.
  • Sequences related bug fixes.
  • Work assignment related bug fixes.
  • Segments related bug fixes.
  • Sales routing related bug fixes.
  • Content recommendation related bug fixes.
  • App Copilot and PVA Integration related bug fixes.
  • Generative AI related bug fixes.

Accessibility Repaired Functionality

  • Focused view related bug fixes.
  • Opportunity product management related bug fixes.
  • App Copilot and PVA Integration related bug fixes.

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